Who We Are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments grow their revenue and accelerate new business opportunities. Our mission is to increase the GDP of the internet and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About The Team

Specialist Solutions Architects (SSA) are domain experts aligned to specific Stripe solutions and customer buying centers. We have in-depth knowledge of specific solution offerings and understanding of customer’s challenges. We advise the broader pre-sales team on complex opportunities support pipeline development and revenue attainment serve as an advisor on go-to-market sales plays and provide critical insights to our product and engineering teams.

What You’ll Do

You will collaborate closely with sales and pre-sales teams to drive pipeline and revenue targets while also educating the product and engineering teams on market trends and strongly influencing the product roadmap. You will develop deep relationships with senior customer business leaders and grow Stripe’s solution offerings with new and existing customers. As subject matter experts you will scale the broader organization by delivering training creating reusable assets and coaching others on complex high-value opportunities. You will also run customer workshops and take lead on some key opportunities.

Responsibilities

• Act as an expert on Stripe’s RFA (Billing Invoicing Revenue Recognition) solutions to customers and the account team to accelerate opportunities and drive revenue.

• Demonstrate a deep understanding of the Order-to-Cash process the customer’s SaaS environment  the competitive landscape and advise on elegant technical solutions.

• Deeply understand self-serve and sales-sold subscription models and be able to map them to Stripe’s RFA solutions.

• Create and share best practices and reusable assets such as reference architectures to enhance the quality and efficiency of the broader sales and pre-sales organizations.

• Partner closely with the product sales team and actively drive opportunities for Stripe’s largest customers by leading RFA solution strategy owning key customer relationships and influencing activation of revenue.

• Serve as a “Voice of the Customer” to drive product and feature request prioritization.

• Identify product industry implementation and competitive trends and provide actionable insights to product stakeholders and sales to influence Stripe’s RFA product roadmap.

• Act as an escalation point to drive our most complex technical issues to resolution with Stripe’s engineering team.

• Represent the technical health of the business on quarterly sales forecast calls and highlight any deal blockers with proposed solutions where applicable.

• Support marketing events e.g. exec briefings conferences user groups trade shows.

• Approximately 25% travel is anticipated to help you connect in-person in a meaningful way with users and collaborate internally

Minimum Requirements

• 10+ years of technical consulting experience for large scale digital projects

• 5 years of Lead-to-Cash experience within a technical sales organization.

• 3 years of experience designing solutions for Customer Relationship Management (CRM) software and Enterprise Resource Management (ERP) software in Software as a Service (SaaS) environment.

• Strong knowledge of architecture patterns and understand how a wide variety of technologies interact with each other.

• Experience working with billing and ERP software such as Netsuite Oracle Workday SAPBillingPlatform and Zuora.

• Experience in month end reporting and financial statement preparation.

• Exceptional communication presentation and interpersonal skills confident with explaining complex concepts to both technical and non-technical audiences.

• Passion for learning about current and emerging technologies to develop innovative solutions for open ended business problems.

• Proven ability to build strong collaborative working relationships with business partners.

• Ability to thrive in an unstructured fast-moving environment.

• Ability to travel per business needs

Preferred Qualifications

• Experience with online and in-person payments and complex subscription models.

• Experience with integrating Stripe or other RESTful APIs into web applications.