Specialist Support Engineer

Empowering Africa’s tomorrow, together…one story at a time.

Job Summary

The Markets Integration Technology team within Investment Banking is looking for a Specialist Support Engineer to work as part of an integrated (run & build) tribe in lower complexity environments to provide enterprise wide application support across multiple stakeholder groups by maintaining & optimizing enterprise-grade applications (tech products & services).

Job Description

Key critical skills and experience required:

• Relevant B-Degree in Computer Science preferred but not essential if minimum requirements of experience & practical application that enables application support is evident
• Min 5 years Technology experience
• Application Management and Diagnostics Experience
• Hands on Application Support in a Technology environment
• Experience and Knowledge of Banking and Financial Services Business
• Basic understanding of the CIB concepts and terminologies (diverse asset classes, Trade Workflow, PNL, Trade Settlement, Trade Confirmation, Regulatory reporting, Collateral Management, FRTB).
• Ability to support diverse trading desks and troubleshooting functional issues
• Proficiency with the use and support of the Font Arena Trading tools/applications (Trading Manager, Operations Manager, Information Manager, Price Entry, Yield Curve Definition/Calculation, Instrument Definition, Transaction History, Price Link Specification)

Technical Skills:

• Log, resolve and report the Front Arena production incidents/requests/queries
• Proficiency in supporting the Front Arena Trading platform, and ability to troubleshoot the Front Arena components (ADS, Prime, ATS, AMB, AMBA, AMQ Bridge, PACE, APH)
• Investigate and troubleshoot payment and SWIFT related issues
• Linux scripting and proficiency with Linux commands
• Schedule the EOD tasks and run reports/tasks on ad-hoc bases
• Configuration and maintenance of the Front Arena production environment which also include deployments and getting servers patched
• Plan and perform DR testing
• Python and SQL programming
• Perform systems integration support

Interpersonal skill:

• Willing to share knowledge with peers
• Willing to work overtime/standby on weekly bases
• Ability to work under pressure
• Collaborate with other teams (Dev and Ops) in the delivery of the strategic projects
• Willing to learn new skills and technologies

Beneficial:

• Cloud computing (AWS/Azure)
• Development and maintenance of DevOps Deployment pipelines
• Use of the application performance monitoring tools
• Knowledge of the advanced task scheduling and orchestration systems (Airflow, Wade, Control-M)

Education

Bachelor's Degree: Information Technology

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised