Job Description
What is My Impact?
Splunk Engineers are responsible for monitoring, installation, configuration, administration, troubleshooting and maintenance of technology solutions. IT Systems Engineers provide technical support, troubleshoot problem, and perform scripting/programming to ensure stable and efficient operation of technology solutions.
What Will I Be Doing?• Performs installation, monitoring, testing, configuration, migration, maintenance and troubleshooting of assigned technology• Manages system/application environment and ongoing operations• Ensures that the technologies are updated with current, stable, and compliant architecture and applications that meet enterprise standards• Researches, designs, implements and tests technology solutions• Proactively monitors and reports performance and utilization of assigned technologies• Troubleshoots software and/or hardware issues/failures• Resolves alerts and performs remediation activities• Manages problem or escalated tickets and tasks and out of cycle requests from systems/software owners• Assists with developing tactical strategies, processes and procedures related to systems/application administration• Determines migration and upgrade impacts and diagnose/resolve complex technology/application errors• Collaborates with IT and business area partners on work groups and initiatives• Determines best course of action for meeting business needs• Writes programming/scripting• Ensures execution and alignment to architectural standards and blueprints.• May contribute input to infrastructure architecture• Performs on-call activities as needed for the environment and technologies• Other duties as assigned
What is Required?• Must have experience with installing Splunk forwarders and building Splunk dashboards • Extensive knowledge of a distributed Splunk installation; indexers, forwarders, search heads, clusters.• Strong knowledge of Splunk search language.• Ability to troubleshoot Splunk performance issues in both a Windows and Linux environment.• Working knowledge of LAN/WAN equipment and related services• Working knowledge of SAN and NAS storage technologies.• Experience with networking, server, application and web technologies• Support Splunk on Linux, Windows on both physical and virtualized platforms• Solid understanding of logging technologies (HEC, syslog, Windows, and UNIX native logging)• Familiar with Splunk architecture and best practices• Ideally would possess strong presentation skills and be able to communicate clearly and professionally to emails, and when submitting reports. • Need to be organized and analytical, and be able to document processes and procedures• Strong experience administering and monitoring enterprise operating systems, including Linux and Windows servers • Programming and development skills in at least some of following: Python, Perl, PowerShell, shell scripting, regular expressions (REGEX required)
What is Preferred:• 7+ years relevant experience in supporting software products to IT organizations• Bachelor of Arts degree in Computer Science or a related discipline is preferred but not required• Strong written and verbal communication skills.• Splunk certifications are a plus, but not required• Experience and familiarity with IT management products and services• Experience with networking, server, application and web technologies• Experience with premium Splunk Apps, like ITSI and ES
What We Offer:
As a Florida Blue employee, you will thrive in our Be Well, Work Well, GuideWell culture where being well as an individual, and working well as a team, are both important in serving our members and communities.
To support your wellbeing, comprehensive benefits are offered. As an employee, you will have access to:
- Medical, dental, vision, life, and global travel health insurance.
- Income protection benefits: life insurance, Short- and long-term disability programs.
- Leave programs to support personal circumstances.
- Retirement Savings Plan includes employer contribution and employer match.
- Paid time off, volunteer time off, and 11 holidays
- Additional voluntary benefits available; and
- A comprehensive wellness programs
- Employee benefits are designed to align with federal and state employment laws. Benefits may vary based on the state in which work is performed. Benefits for intern, part-time and seasonal employees may differ.
To support your financial wellbeing, we offer competitive pay as well as opportunities for incentive or commission compensation. We also conduct regular annual reviews with pay for performance considerations for base pay increases.
Annualized Salary Range: $78,800 - $128,100
Typical Annualized Hiring Range: $78,800 - $98,500
Final pay will be determined with consideration of market competitiveness, internal equity, and the job-related knowledge, skills, training, and experience you bring.
We are an Equal Opportunity/Protected Veteran/Disabled Employer committed to creating a diverse, inclusive and equitable culture for our employees and communities.
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Date Posted
05/15/2023
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