Sr Account Manager

Skillsoft is seeking an experienced motivated and successful Sr Account Manager to manage a portfolio of new and existing accounts. In this role you will have the opportunity to achieve annual certification in the use of Skillsoft methodologies models and tools used to drive acquisition value realization renewals and growth. We are seeking someone who thrives when exceeding goals for new business revenue retention growth and customer satisfaction.

Responsibilities:

• ​Exceed quarterly and annual targets for acquisition retention and growth including quota GRR NRR cross-sell and upsell for assigned accounts.
• Consult with economic buyers champions and other stakeholders to understand the customer’s workforce upskilling and reskilling needs business challenges and key goals.
• Drive growth: Consistently deliver top-line revenue through new customer acquisition surpassing quota targets and securing high-value mid-market wins.
• Prospect relentlessly: Build and maintain a robust pipeline targeting Fortune 1000 and mid-market organizations.
• Consult at the executive level: Partner with senior decision makers to identify pain points and present Skillsoft’s Content and Platform as transformative solutions for their organization.
• Develop and execute account strategies aligned with customer workforce transformation needs and utilizing key customer and industry data points. 
• Establish strong customer partnerships spanning the lifecycle (e.g. acquisition onboarding adoption expansion renewal) and leverage internal resources appropriately to meet customer needs.
• Generate update and close new business renewal and expansion opportunities to ensure forecast accuracy and meet targets.
• Provide guidance tools resources best practices and business reviews across multiple Skillsoft products and solutions ensuring each customer achieves value realization leading to renewal and expansion.
• Meet all requirements related to CRM hygiene including account health account plans close plans activities contacts communications records NPS etc.
• Manage renewal timelines effectively including reassessing needs issuing prompt and accurate quotes responses and proposals and executing contracts.
• Achieve annual certification in the use of Skillsoft methodologies models and tools used to drive value realization renewals and growth.

Skills & Qualifications:

• ​8+ years of experience in sales account management customer success and/or customer renewals.
• Demonstrated experience with new business renewal and upgrade forecasting quoting opportunity management pricing and contracting.
• Experience in managing customer relationships in a B2B environment.
• Proficient in Salesforce Microsoft Office Suite and experience using tools to conduct virtual client meetings and presentations.
• Strong relationship-building and consulting skills with a formal understanding of Solution/Consultative Selling.
• Must possess formal understanding of the stages involved in a sales cycle and how to leverage each stage to advance the sale.
• Ability to work with cross-functional departments and roles to manage all aspects of the customer life cycle.
• Excellent ability in analyzing opportunities for cross-sell and upsell potential within existing books of business.
• Proven ability to prospect and manage a designated territory to maximize revenue growth.
• Ability to manage multiple relationships within an organization
• Operates with a sense of urgency and has a positive winning attitude.
• Excellent written / verbal communication skills to interact with all levels of leadership.

Preferred Skills & Experience:

• Sales experience in a technology-oriented field
• Familiarity with MEDDPIC is preferred.

Target base salary range for this job requisition is anticipated to be approximately $65000 - $75000 annualized with average on target earnings including commissions of approximately $162500 - $187500 annualized.

We also offer Enterprise benefits including but not limited to: medical dental vision and paid time off.

The company may modify salaries salary ranges and/or Pay Plans from time to time as it deems necessary.

What We Do

Skillsoft (NYSE: SKIL) is a global leader in corporate digital learning focused on transforming today’s workforce for tomorrow’s economy. The Company provides enterprise learning solutions designed to prepare organizations for the future of work overcome critical skill gaps drive demonstrable behavior change and unlock the potential in their people. Skillsoft offers a comprehensive suite of premium original and authorized partner content including one of the broadest and deepest libraries of leadership & business skills technology & developer and compliance curricula. With access to a broad spectrum of learning options (including video audio books bootcamps live events and practice labs) organizations can meaningfully increase learner engagement and retention. Skillsoft’s offerings are delivered through Percipio its award-winning AI-driven immersive learning platform purpose built to make learning easier more accessible and more effective. Learn more at www.skillsoft.com. Skillsoft provides a comprehensive selection of cloud-based corporate learning content including courses videos books and other resources on Leadership Development Business Skills Digital Transformation Technology & Developer and Compliance. Percipio’s intuitive design engages modern learners and its consumer-led experience assists in accelerating learning.

Why Work With Us

We are all about “Making Work Matter” and strongly believe in the life changing impact of learning. Our team is passionately focused on helping people achieve their fullest potential through learning and development. We are always looking for game changers wanting to make an incredible impact within a purpose driven environment.

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