Sr AEM Business Systems Analyst (remote)

Company Description:

Blue Acorn iCi is a digital consultancy focused on delivering innovative solutions across customer experience, commerce, and data. Our team of over 400 experts enable clients to navigate large-scale, digital transformation programs. 

Whether it’s a digitally savvy consumer brand or a legacy manufacturer, Blue Acorn iCi empowers businesses with digital scalability to deliver unprecedented levels of performance and customer experience. With services that include strategy, analytics, design, and engineering, we elevate global brands across industries such as media, consumer goods & retail, financial services, manufacturing, technology and more.

Join our innovative and collaborative team as we deliver extraordinary digital experiences for some of the world’s largest brands! 

Position Summary:

We are looking for an experienced Business Systems Analysts/Digital Solutions Consultant to join our team and help lead our Adobe Experience Manager (AEM) projects. This role is a critical member of our project teams and is responsible for working closely with our client’s stakeholders as well as the internal development team. In this role, you are translating the needs of the client into actionable user stories and working hand-in-hand with technical architects, developers and testers to deliver high quality ecommerce sites and experiences for our clients.

Job Duties & Responsibilities:

• Establish and foster stakeholder relationships and manage client expectations
• Work with our client’s business stakeholders to understand their business goals, strategies, plans and requirements
• Plan and facilitate requirements discovery workshops
• Lead the elicitation and documentation of our client’s requirements
• Ensure requirements meet client needs while remaining within the defined project scope
• Develop use cases, user stories, and other artifacts
• Collaborate with Technical Architects and Development Leads to ensure that the technical solutions meet the desired business outcomes
• As part of a project team, communicate the business requirements and functional specifications during internal refinement sessions, sprint planning, and as support for the development team throughout the implementation process
• Provide recommendations for business process redesign and documentation as needed for new technology
• Investigate problems and defects that arise during implementation and deliver or recommend solutions
• Planning and supporting User Acceptance Testing
• Maintain documentation on system functionality and features
• Complete other duties as assigned

Qualifications:

• Bachelor’s degree in Computer Science, Information Systems, Business, or other related field
• 2+ years of technical business analysis experience working hands-on with Adobe Experience Manager
• High level of business acumen coupled with technical understanding of ecommerce sites and CMS platforms
• Demonstrated success in a fast-paced, team-oriented environment
• In-depth knowledge of business operations and systems requirements processes
• Ability to foster relationships across different business units as well as with clients
• Proven ability to successfully manage complex project deliverables
• Experience working within a defined SDLC
• Bonus: Experience working with or implementing other Commerce systems like Magento/Adobe Commerce, SalesForce Commerce Cloud, or Shopify Plus

Preferred Skills & Technology:

• Experience with project management tools, enterprise-level content management systems, software development methodologies (Agile, Waterfall) and ADA accessibility tools
• Experience with translating business requirements into workable ADA complaint business solutions
• Familiarity with at least one of accessibility validation techniques using tools such as Accessibility Management Platform, AXE Chrome Plugin, FireEyes, Total Validator, WorldSpace

The US average base salary range for this full-time position is $80,000 - $120,000 + benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations, but they are subject to change based on the following factors: role, experience level, education/certification, job-related skills, and working location. Please note that some states within the US have pay/hiring laws that may affect the salary range listed above.