Sr. Business Intelligence Analyst

ABOUT THIS POSITION

WHAT YOU'LL DO

• Develop and maintain recurring reports and dashboards to support day-to-day decision-making across business areas including product marketing operations and client engagement

• Conduct foundational analyses on KPIs such as user engagement retention throughput and campaign performance to identify trends and variances

• Partner with internal stakeholders to understand data needs translate them into report requirements and support ad hoc analysis requests

• Assist in building clear and interpretable “proof of concepts” from complex data sources to support tactical and strategic goals

• Support data quality efforts by validating report accuracy and identifying inconsistencies across reporting platforms

• Document reporting processes definitions and logic to ensure clarity and continuity

• Recommend improvements to existing reports or dashboards to enhance usability efficiency or business relevance

• Collaborate with cross-functional teams to support data collection standardization and reporting consistency

WHAT YOU'LL NEED

• You live our values with a positive attitude and respect for others

• You have a bachelor’s degree in analytics data science or related field

• You have demonstrated proficiency in Microsoft Excel for data manipulation and complex modeling; specifically - lookup functions pivot tables pivot charts etc.

• You have 1-2+ years of experience working in operations or other data-related fields and have advanced analytical skills and the ability to distill complex analyses for management

• You’re comfortable in a fast-paced environment enjoy working cross-functionally want to leave a stamp on the organization and are the type of person who gets things done

• You have a working knowledge of customer relationship management (CRM) tools preferably Salesforce

• You have excellent written and verbal communication skills with proficiency in Microsoft Office and PowerPoint

• You are detail-oriented with the ability to rapidly learn and take advantage of new concepts business models and technologies

• You are highly organized with the ability to prioritize and execute many concurrent tasks

BONUS POINTS

• You have a Master’s degree in analytics data science or a related field

• You’re familiar with advanced analytics tools such as PowerBI

WAYSTAR PERKS

• Competitive total rewards (base salary + bonus if applicable)
• Customizable benefits package (3 medical plans with Health Saving Account company match)
• We offer generous paid time off for our non-exempt team members starting with 3 weeks + 13 paid holidays including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 paid holidays
• Paid parental leave (including maternity + paternity leave)
• Education assistance opportunities and free LinkedIn Learning access
• Free mental health and family planning programs including adoption assistance and fertility support
• 401(K) program with company match
• Pet insurance
• Employee resource groups

Waystar is proud to be an equal opportunity workplace. We celebrate value and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race color religion age sex national origin disability status genetics marital status protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

This applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.

What We Do

Waystar provides market-leading technology that simplifies and unifies healthcare payments. Our cloud-based platform streamlines workflows and improves financials for healthcare providers of all kinds and brings more transparency to the patient financial experience. The Waystar platform is used by more than 450k providers 750 health systems and hospitals and 5k health plans—and integrates with all major HIS and practice management systems. The financial and administrative challenges facing healthcare providers are daunting. Waystar’s technology platform simplifies and unifies healthcare payments across the revenue cycle. We empower healthcare organizations to automate manual work gain insight into processes and performance and ultimately collect more revenue. At Waystar we know there’s a better more efficient way forward. Let’s climb the mountain ahead of us to reach new heights in healthcare.