Sr Business Process Engineer I

Description
Company: Oak Street Health
Title: Senior Engineer I, Business Process
Role Description:
The role of Business Process Engineer includes the review, updating and/or refinement of
existing portfolio, governance, product and development processes as well as the development
of new processes necessary to support the full scope of the product development lifecycle and
related functions. Process development includes performing gap analysis, strategic and tactical
planning, roadmap planning, implementation of solutions and monitoring performance for
continuous improvement. Developing and maintaining sustainable technology and business processes is achieved by consistent analysis of systems and its processes, efficiency and target or intended results.
Core Responsibilities:

• Engage in process initiating activities such as identifying stakeholders, defining process

development approach, determining roles and responsibilities, etc.

• Execute proven project management methods and practices to facilitate and ensure

predictable, consistent, and successful delivery of process program delivery

• Participate in defining process governance outlining roles/ responsibilities, decision rights, rules and clearly defined escalation paths
• Create and maintain a consolidated timeline/schedule highlighting the major milestones

and associated dates for process development activities

• Identify and communicate process dependencies and impacts
• Ensure success criteria is defined upfront to promote alignment and actively manage the

expected process outcomes

• Create and document process models
• Develop and/or modify processes and procedures in accordance with company standards
• Participate in providing a holistic view of completed processes to the organization and all stakeholders as necessary based on the scope of the process
• Participate in developing key performance indicators to demonstrate effectiveness of process implementations and monitor for continuous improvement
• Create and participate in execution of training and roll-out plans for introducing new and

modified processes to the organization
What are we looking for?

• 5+ years in an IT management role
• 3+ years experience in Business Process Management and/or a process improvement

role

• Experience improving or transforming a process or group within an organization leveraging organizational change management techniques to optimize delivery
• Solid thought leadership and ability to influence others through collaborative efforts
• Strong experience in program/project management
• Strong communication skills with the ability to interact at mid to senior levels of the organization
• Ability to lead and achieve results through cross-functional teams and drive towards a
• common goal
• Ability to assess and communicate progress against a defined roadmap
• Ability to operate with limited oversight
• Ability to function in a fast moving and growing environment
• Experience with Google apps, Microsoft Office suite
• US work authorization
• Someone who embodies being â Oakyâ

What does being â Oakyâ look like?

• Radiating positive energy
• Assuming good intentions
• Creating an unmatched patient experience
• Driving clinical excellence
• Taking ownership and delivering results
• Being relentlessly determined

Why Oak Street Health?
Oak Street Health is on a mission to â Rebuild healthcare as it should be'', providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest. Our innovative care model is centered right in our patientâs communities, and focused on the quality of care over volume of services. Weâre an organization on the move! With over 150 locations and an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody â Oakyâ values and passion for our mission.
Oak Street Health Benefits:

• Mission-focused career impacting change and measurably improving health outcomes for medicare patients
• Paid vacation, sick time, and investment/retirement 401K match options
• Health insurance, vision, and dental benefits
• Opportunities for leadership development and continuing education stipends
• New centers and flexible work environments
• Opportunities for high levels of responsibility and rapid advancement

Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply.
Learn more at www.oakstreethealth.com/diversity-equity-and-inclusion-at-oak-street-health