Sr. Business Solutions Architect

What you’ll do: 

We are seeking a highly skilled and proactive Sr. Business Solutions Architect to join the NinjaTrader Business Solutions team. This role will be primarily focused on building maintaining and troubleshooting integrations & automations across a broad set of platforms that support our customers marketing tech stacks and internal operations. Over time this role may expand to include employee management responsibilities as the team grows though the immediate focus is hands-on technical execution. 

In this role you will take ownership of the day-to-day technical execution to support priority projects including the design implementation and optimization of integrated solutions across Salesforce marketing platforms data systems and automation tools. Your work will directly enable the scalability reliability and efficiency of our Business Solutions technology stack. 

This role is ideal for someone who enjoys being deeply hands-on thrives in technically complex environments and takes initiative to improve systems while delivering against immediate business needs. 

In this role you will: 

• Design build and maintain solutions across a number of tools with a strong emphasis on hands-on execution and delivery 
• Own and execute day-to-day technical work including: 
  • Automation development 
  • Integrations 
  • Data flows 
  • Troubleshooting and production issue resolution 
• Implement and support integrations and workflows across tools such as Salesforce Marketing Cloud Braze BigQuery Hightouch SendGrid Zapier as well as internal systems 
• Write maintain and optimize SQL queries and data pipelines to support operational and marketing use cases 
• Build and troubleshoot API-based integrations using tools such as Postman REST APIs webhooks and middleware platforms 
• Collaborate closely with Marketing Customer Support Product and Engineering stakeholders to understand requirements and deliver reliable scalable solutions 
• Lead technical delivery for projects serving as the primary technical owner from implementation through support 
• Proactively identify inefficiencies risks and improvement opportunities in existing systems and recommend practical incremental enhancements 
• Support and improve deployment and release processes using tools such as GitHub Gearset and CI/CD best practices 
• Work within Jira Core Jira Product Discovery and project management tools (e.g. Monday) to track work prioritize tasks and communicate progress 
• Leverage AI tools to improve productivity automation analysis and solution development where appropriate 
• Produce clear maintainable documentation to support knowledge sharing onboarding and long-term system maintainability 
• Support the growth and development of team members over time through technical guidance and knowledge sharing as needed 

What you’ll need: 

• 5-10 years experience working in technical systems-focused roles with a strong track record of hands-on execution and ownership 
• Strong experience with Salesforce including platform configuration automation integrations and troubleshooting in a production environment 
• Working knowledge of Marketing Cloud or similar marketing automation platforms including data structures journeys and integrations 
• Experience working across a broad technical stack with familiarity in several of the following (expertise in all is not required): 
  • Salesforce 
  • Marketing Cloud (HTML/CSS knowledge) 
  • Braze 
  • BigQuery 
  • SQL 
  • Hightouch 
  • SendGrid 
  • Zapier 
  • Jira (Core and Product Discovery) 
  • GitHub 
  • Gearset 
  • Postman 
• Strong understanding of integration patterns APIs data synchronization and system-to-system communication 
• Excellent troubleshooting and debugging skills with the ability to independently diagnose and resolve complex technical issues 
• Comfort working in environments with ambiguity competing priorities and evolving requirements 
• Strong communication skills with the ability to explain technical concepts clearly to both technical and non-technical stakeholders 
• A proactive mindset with a desire to identify ways to improve reliability efficiency and scalability 

Bonus points for: 

• Interest in mentoring coaching or providing technical guidance 
• Experience around task delegation onboarding or performance feedback 
• Capability to lead projects or workstreams that involved coordinating work across multiple contributors 

Compensation: 

The salary range for this role will be $100000.00 – $150000.00 USD. In addition this position will also receive an annual target bonus of 8%. Bonus pay at NinjaTrader is based on individual performance (50%) as well as company/team performance (50%). 

Salary and bonus earnings are only two components of the total compensation package offered by NinjaTrader. NinjaTrader offers a 401(k) plan through ADP under which the company will match up to 3.5% of employee contributions. Annual paid time off allowance accrues at a rate of 18 days per year (some positions may qualify for more) plus seven paid holidays. 

Location: 

This role is based in Chicago IL. *There may be remote flexibility for exceptional candidates in the following states: California Colorado Florida Illinois Indiana Minnesota New York North Carolina Ohio Oregon South Carolina Texas Utah Virginia Washington Wisconsin New Jersey Pennsylvania. 

Hybrid: 

For Chicago-based employees we follow a hybrid work schedule: in-office Tuesday through Thursday with remote work on Mondays and Fridays. In addition to these weekly remote days we offer: 

• 20 additional flex remote days annually 
• 5 Company-Wide Office-Optional weeks tied to major holidays

What We Do

More than 2 million futures traders trust NinjaTrader's award-winning software and brokerage services to help them trade smarter. Since 2003 we've been building better futures for all traders by making futures trading more accessible scalable and user-friendly. As a bold innovative thought leader in the trading space we build products and services that empower active futures traders to easily analyze and react to data from the world's leading financial markets. Veteran and new futures traders alike look to us for our always-on support daily free education and analysis access to developer apps and much more. We believe in the power of innovation to drive futures trading forward. Together we continue to redefine what's possible in trading advocate for our customers and provide the best tools support and experiences to the fast-growing retail futures trading community. Located in Chicago our entrepreneurial employee-centric culture is inspiring innovative and inviting. We're committed to diversity equity and inclusivity so our team members feel at ease to be themselves and empowered to deliver the work they do best.

Why Work With Us

Our team members are our #1 asset and the signature ingredient to our success. When you join NinjaTrader you become part of an innovative forward-looking community that encourages creativity collaboration and camaraderie to deliver the best futures trading experience possible to our more than 1.8 million users. See why better futures start here.

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