Sr. Business Systems Analyst (Digital Transformation)

FOR IMMEDIATE DETAILS about this position, please contact MICHELL CASEY at (949) 860-4715 [email protected] ======================================================= ** We will NOT accept 3rd Party (C2C) Contractors ** ======================================================= JOB DETAILS: Position: Business Systems Analyst (Digital Transformation) Job Ref #: 43797 - JIH5JP00003823 Duration: 12+ Months (On-Going Contract) Location: HYBRID - Torrance, CA 90501 Pay Rate: $62.00 per hour (W2 ONLY) HYBRID: MUST work ONSITE 4 days per week ( LOCAL CANDIDATES ONLY!! ) Sr. Business Systems Analysts will support Enterprise-wide Digital Transformation projects involving a large set of stakeholder's & dependencies for the Fleet Order Management and CRM System RESPONSIBILITIES INCLUDE: • System Analysis for Assigned Projects & Enhancements to new or existing systems, following SDLC methodology(Agile & Waterfall) and deliverables • Workstop facilitation(e.g. JAD Sessions), data analysis, business process and workflow analysis • Gather, refine, and validate complex business requirements and combine into a clear and prioritized backlog. • Occasionally manage project plan, staff tasks and progress & report status • Co-ordinate, schedule and chair meetings with multiple stakeholders & distribute meeting minutes • Supporting Production Systems as needed • Creating & executing test cases (White box & black box) that involve complex batch and online processing • Create presentation & communication material relevant to a variety of stake holders including business DAILY TASKS: • Analyzes business partner’s operations to understand their strengths and weaknesses to determine opportunities to automate processes and functions • Assists in the business process redesign and documentation as needed for new technology • Translates high level business requirements into functional specifications for the IT organization and manages changes to such specifications • Negotiates agreements and commitments by facilitating communication between business unit(s) and IT from initial requirements to final implementation • Works with business partners within one business function to align technology solutions with business strategies • Supports several moderately complex business processes • Assists Project Managers in development of project plans and use associated project planning tools as needed • Assumes the Project Manager responsibilities in preparing and facilitating the project plan for smaller projects • Conducts feasibility studies to assess cost/benefit, efficiency and technical viability of solutions to business problems • Coaches less experience staff TOPS SKILLS NEEDED FOR THIS ROLE: • Requirements Gathering & Analysis: Ability to elicit, document, and analyze business and system requirements. Able to capture user stories, use cases, and process mapping. • Tools: JIRA, Confluence, Microsoft Visio, and Lucid chart. • Communication Skills: Strong verbal and written communication to interact effectively with stakeholders, developers, and QA teams. Must be able to translate technical jargon into business terms and vice versa. • Problem-Solving & Critical Thinking: Ability to break down complex problems, analyze data, and propose feasible solutions. Understand root cause analysis and impact assessment. • Technical Proficiency: Understanding of how systems work not necessarily coding, but must understand enough to work effectively with technical teams. • Familiarity with basic software development life cycles (Agile, Waterfall, etc.). • Stakeholder Management: Ability to identify, engage, and manage various stakeholders (users, product owners, developers, testers). Manage expectations, handle conflicts, and ensure alignment across teams. REQUIRED EXPERIENCE/SKILLS: • 5+ years of experience as a Business Systems Analyst delivering consumer-facing websites, digital platforms, and services involving complex data, transactional workflows, and system integrations • Strong hands on experience with Agile & Waterfall Delivery models • Experience with Workshop facilitation(e.g. JAD Sessions. Empathy mapping etc.), data analysis, business process and workflow analysis/creation • Excellent oral communication skills, able to clearly communicate and negotiate with stakeholders • Ability to collaborate well with a diverse set of team members (team player) • Technical background to clearly understand complex business requirements and benefits of assigned projects • Ability to create impact analysis to make recommendations • Ability to present and defend complex positions and strategies for business decisions processes and plans • Basic knowledge of compliance, governance structures and audit principles • Education: Bachelor’s Degree in Computer Science, Information Systems, Business Administration, or other related field or equivalent work experience. DESIRED SKILLS: • Automotive industry background, business acumen & understanding of OEM-Dealer eco-system & digital Sales process for retailing Automobiles online. • Automotive industry background & business acumen, familiarity with lead management, vehicle sales, financing process and CRMs, OEM, Customer & Dealer Interaction models & related Business Processes • Familiarity with Jira/Confluence tools to manage project artifacts, user stories, test cases etc. • Performed as a Scrum Master (when needed) • Familiarity with Fleet Business and CRM system ========================================== ========================================== Calance Consultant Benefits Offerings: • EPO/PPO Medical Plans • HMO/PPO Dental programs- Vision - VSP (Vision Plan Summary) • 401K Retirement vesting program (VOYA) • Paid Bi-Weekly/Direct Deposit • Flex Spending Plan • Voluntary Life, AD&D, STD or LTD plans