Sr CloudOps Engineer (Developer Relations)

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Our Approach to Work

We lead with personalization and choice in all of our people programs. We have disrupted the traditional view that all employees have the same needs and wants. We offer our employees the opportunity to choose what works best for them as often as possible - from your wellbeing support to your growth and development, and beyond!

Job Description

Your Career

CloudOps forms part of the Cloud Center of Excellence (CCOE) team that has an exciting and challenging mission: Govern, automate, maintain, and define the standards for the Company’s cloud presence. While various development groups focus on building our platforms, CloudOps provides operational/engineering support for both the platform as well as the product teams that leverage the platforms.

We are a trusted partner to our clients based on a proven track record of meeting Service Level Agreements (SLAs) for specific services we charge our clients Platform Operations, Service Support, and Cloud Engineering.

Your Impact

• Oversee and assist in managing the company's presence on the major Cloud Service Providers
• Automate common, repeatable tasks at large scale
• Serve as an escalation point for issues as required
• Design and maintain cloud account provisioning systems
• Gather and organize data from various cloud providers to maintain an accurate inventory of all resources
• Evaluate and manage application and environment security
• Adhere to change management processes during implementations
• Work in a diverse and global team environment
• Cross-train with other global team members
• Seek opportunities to streamline standard operating procedures through automation
• Promote the CloudOps and SRE mindset

Qualifications

Your Experience

• University degree (BS/MS) in Computer Science, Computer Engineering or equivalent or equivalent military experience
• Career level experience (minimum 5 years)
• Deep understanding of how cloud accounts are managed, secured, and provisioned
• 2+ years of experience with managing major CSPs such as GCP or AWS at the Organizational level
• Ability to hit the ground running and provide value immediately

Desirable

• Experience with CSP’s management APIs, authentication schemes, and billing
• Scripting experience in some major programming languages (Python, Go)
• Certification in cloud technologies (cloud architecture, security, or equivalent)

Additional Information

The Team

To stay ahead of the curve, it’s critical to know where the curve is, and how to anticipate the changes we’re facing. For the fastest growing cybersecurity company, the curve is the evolution of cyberattacks, and the products and services that proactively address them. Our engineering team is at the core of our products – connected directly to the mission of preventing cyberattacks. They are constantly innovating – challenging the way we, and the industry, think about cybersecurity. These engineers aren’t shy about creating products to solve problems no one has tackled before. They define the industry, instead of waiting for directions. We need individuals who feel comfortable in ambiguity, excited by the prospect of challenge, and empowered by the unknown risks facing our everyday lives that are only enabled by a secure digital environment.

Our engineering team is provided with an unrivaled opportunity to build the products and practices that will support our company growth over the next decade, defining the cybersecurity industry as we know it. If you see the potential of how incredible people products can transform a business, this is the team for you. If you don’t wait for directions, instead, identifying new features and opportunities we have to just get better, this is your new career.

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines. 

The compensation offered for this position will depend on your degree or progress toward degree, qualifications, experience, and work location. For candidates who receive an offer, the starting rate is expected to be $175,000/yr for the specific role.

Is role eligible for Immigration Sponsorship?: No. Please note that we will not sponsor applicants for work visas for this position.