Sr Data Analyst, Business Analytics

HoneyBook is the leading platform for independent business owners to manage their client flow and cash flow, streamlining all of the steps needed to sell and deliver personalized contracted services. By combining tools like billing, contracts and client communication, HoneyBook helps business owners get organized so they can provide an exceptional experience at every step. HoneyBook is trusted by service providers across the U.S. and Canada who have booked more than $9 billion in business on its platform.

Our award-winning culture is built on core values that drive everything we do, including putting people first. We know experience comes in many different forms, some visible on your resume, others not. No one candidate will be a 100% perfect match to our description, so if you thrive in a fast-paced, intellectually-charged environment and have similar experience to what we are looking for, we encourage you to apply.

The Business Analytics team is looking for a Senior Data Analyst to enable data-driven decision-making, enhance operational efficiency, and contribute to the overall growth and success of the company. The role is based in our San Francisco office and reports to the Business Analytics Manager. The Sr. Analyst will partner with a diverse group of senior stakeholders to leverage data as a strategic asset, uncover inefficiencies, track progress, and identify gaps and opportunities for the business. It is a high visibility role with a great level of autonomy and opportunity for growth.

Here are a few of the things you will do:

• Partner with the Sales, Member Experience, Business Operations and Ecosystem Marketing teams to establish and track success metrics, explore customer behavior, and deliver strategic insights. 
• Perform data analysis to discover and investigate trends, patterns, and anomalies in core performance metrics;
• Clearly communicate findings and recommendations to business partners and senior leadership to advance company goals;
• Implement data structures and models using Looker, creating interactive dashboards and visualizations that provide actionable insights;
• Validate, clean, and maintain data integrity to guarantee the reliability of our analyses.

Here is what we’re looking for in a candidate: 

• You are innately curious and unbiased as much as possible when conducting your research.
• You have strong analytical and critical thinking skills, high attention to detail, and a strong bias toward actionable insights.
• You are highly independent, resourceful and proactively dive into ambiguous problems with minimal guidance.
• You move fast and prioritize based on impact.
• You are a strong communicator and have an art for communicating complex findings in a simple way. 
• You are comfortable working in a geographically diverse and multicultural business environment and possess high EQ to build and manage relationships with your stakeholders.
• And most importantly, you believe in HoneyBook’s mission and know how you will contribute to our success.

Here is what is needed:

• Bachelor's degree with a background in a quantitative field, or equivalent work experience;
• 4+ years of experience in a Data Analytics role;
• Expert experience using SQL and writing data pipelines;
• Proficiency with Looker, strongly preferred;
• Python experience preferred;
• Proven track record collaborating with teams to leverage data-driven insights to improve performance;
• Great communication and interpersonal skills.

The good stuff:

• Mission driven: You'll be joining more than just another startup—our members are at the heart of everything we do.
• Impact: We move quickly and encourage every employee to push the envelope. Our best ideas come from out-of-the-box-thinking and innovation; be ready to fail fast and often!
• Benefits + Perks: From wellness programs to open paid time off and exceptional family leave policies, the health and happiness of our employees is foremost.
• Compensation: We offer a competitive salary + meaningful equity based on merit and market.
• $135-$150k base (for California-based roles) 

The opportunity at HoneyBook is huge – our primary customers today are independents, who generate in aggregate $150B in revenue per year in the US. Founded in 2013, HoneyBook is based in San Francisco and Tel Aviv, has raised $498M and is funded by Tiger Global Management, Norwest Venture Partners, Aleph, Hillsven Capital, OurCrowd, Durable Capital Partners LP, Vintage Investment Partners, Battery Ventures, Citi Ventures, Zeev Ventures and 01 Advisors.

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HoneyBook is committed to diversity, inclusion and belonging and is proud to be an equal opportunity employer. We do not tolerate discrimination and do not make hiring or employment decisions on the basis of race, religion, color, national origin, sex, gender identity, age, disability, marital status, veteran status, or other applicable legally protected characteristics. We also consider qualified applicants with arrest and conviction records in accordance with the San Francisco Fair Chance Ordinance. We strive for the best candidate experience for all applicants and if you need special assistance, please let us know. 

At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your responses will be used to help us identify areas of improvement in our recruitment process. We can only see aggregate responses and are unable to view individual responses. In fact, we aren’t even able to see if you’ve responded or not! Responding is your choice and it will not be used in any way in our hiring process.