Sr Director Operational Excellence

• Manage highly complex multi-year strategic process to roll out transformational initiatives out to operating locations with efforts spanning multiple Manheim functional departments.
• Provide Senior Leadership that fully aligns with operational senior leadership operational support teams and other departments to meet strategic objectives.
• Manage and direct a large team.
• Work with cross-functional stakeholders at varying levels of management to identify design and implement operational improvements and help drive performance decrease complexity and increase effectiveness.
• Determines implements tracks and analyzes business metrics and KPIs associated with the business and key initiatives.
• Leads team to develop actionable insights exercise sound business judgment and engage with management to focus and improve business operations.
• Effectively work across the matrix to shepherd the mindset and cultural shift needed to create new and innovative solutions.
• Setting high standards of performance for self and others; self-imposing standards of excellence rather than having standards imposed.
• Partner with change management leadership to ensure successful implementation
• Partner with Design Product and IT leadership to align on projects impacting Operations
• Partner with Operations Support SME's and auctions in identification of Continuous improvement design opportunities
• Understand and relentlessly pursue the continuous improvement of the auction experience
• Design a strategy that consistently identifies new ways to create value for our auction business and prioritize opportunities to ensure focus on most critical work.
• Continually socialize and win support for with key stakeholders including Executive Leadership Team Product Executives Sales Executives and Operations Executives

• Ability to provide thought leadership and engage with other senior leaders in addressing complex business issues
• Leads by building trust to influence change and develop win-win strategies that deliver results for our clients and our business
• Ability to operate in an ambiguous environment with considerable latitude to formalize connective tissue across our business
• Demonstrated track record of success in situations with little or no precedent requiring new and original concepts
• Demonstrated analytical ability in understanding data and making information relevant and actionable across the organization
• Ability to assess capabilities gaps and build plans for addressing departmental and organizational needs
• Good listener with outstanding interpersonal qualities and a natural effective consultative style
• Advanced communication skills as a successful storyteller in our business that moves hearts and minds to action
• Subject matter experience in organizational and process design
• Ability to build support and implement across organizational boundaries specifically in a matrixed environment
• Ability to handle complaints settles disputes and resolve conflicts by negotiation
• Consistent demonstration of building high-performing teams with a servant leadership approach

• Bachelor's degree in a related discipline and 12 years' experience in a related field. The right candidate could also have a different combination such as a master's degree and 10 years' experience; a Ph.D. and 7 years' experience in a related field; or 16 years' experience in a related field
• 7+ years' experience in a management or leadership role.
• Track record leading large-scale business transformation in matrixed organizations
• Proven ability to translate strategy into execution with measurable results

What We Do

For well over a century Cox Enterprises has been shaping the future with daring ideas and values-driven thinking. Since our founding in 1898 our relentless spirit of innovation has driven us to disrupt industries and enhance the quality of life in the communities we serve. Through our major divisions — Cox Communications Cox Automotive and Cox Farms — our people have countless opportunities to grow and make an impact in the communications and automotive industries as well as in new ventures in agriculture cleantech digital media and more. As a privately-held family-owned business we know that people are our most valuable asset. We offer a supportive and inclusive environment with flexible career growth amazing benefits and work-life balance at the forefront. Our mission our ways of working and our commitment to people are what make our workplace culture remarkably flexible and resilient. Join us to build a better future and make your mark.

Why Work With Us

At our core Cox is a technology company that values human relationships. We know people feel most empowered when their work has meaning when they feel respected and have opportunities to grow. “Career satisfaction” is not enough at Cox — we’re here to help you find balance live well and achieve your career goals even as they change over time.

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