Sr Director, Product Management

This position will work hybrid in our American Fork, UT office as needed. Unfortunately, Henry Schein One is unable to hire individuals residing in Alaska, North Dakota, Hawaii, West Virginia, Maryland, Delaware, Puerto Rico, or other US Territories at this time. This role will only consider W2 candidates and not C2C candidates.

Job Summary

We are looking for a Sr Director of Product Management to lead Dentrix Ascend, our flagship SaaS platform. You’ll own the vision and strategy for Dentrix Ascend and be responsible for the execution of this strategy by your team. You’re an experienced product leader who has a deep empathy for customers and excels in complex systems thinking to create a seamless customer experience. You thrive on cross-functional collaboration and are excited to partner with engineering, design, product marketing, sales, support and the rest of our product team.

The Product Management team drives Henry Schein One’s product strategy and execution, translating customer needs and opportunities into a compelling roadmap and working cross-functionally to deliver impactful solutions for dental practices across the USA. You’ll take part in every type of product work here — from strategy to product to process improvements — conceptualizing, launching, and iterating on the Henry Schein One product portfolio. The efforts you drive will have a significant impact on a variety of our customer segments. 

What You Will Do

• Own the Dentrix Ascend product platform, including vision, strategy and execution
• Recruit, nurture, coach, and manage a high performing team of product managers
• Deeply understand customer needs, pain points, and preferences to solve complex problems for our customers through comprehensive customer research and interviews
• Create strategies and roadmaps based on data to inform the product and platform investments we need to make to take our products to the next level 
• Prioritize, influence dependencies, and ship experiences that provide game-changing value to our customers 
• Partner with various functions across the whole company to bring products to life – engineering, design, sales, marketing, customer support, and more
• Communicate frequently and clearly with other teams and leaders, and build durable artifacts to drive alignment 
• Stay up to date with the latest industry trends and competitive landscape to identify new opportunities 
• Share knowledge and mentor others

Qualifications

Must Haves

• Bachelor’s Degree in Business Administration or a related field preferred or equivalent working experience
• 12+ years designing and delivering world-class B2B software products in a product management role, preferably enterprise software
• 5+ years of experience managing a team of product managers
• Demonstrated ability to drive product strategy and effectively coordinate cross-functional efforts through all stages of the product development cycle 
• Strong independent problem-solving and conflict-resolution skills, self-direction, and innovative thinking 
• Excellent analytical and interpersonal skills to create and manage the product roadmap, balance strategic and tactical priorities, properly set expectations 
• Deeply curious and data-driven; develop and defend strong points-of-view with data, analytics, external benchmarking, and the voice of the customer
• Customer obsessed mindset; you’re constantly thinking about how to solve customer pain points and enjoy engaging with users to validate we are building what they need
• Excel in cross-functional collaboration within a matrix organization, effectively working across business units to deliver on complex projects
• Effective in communicating progress to executives in terms of outcomes achieved and impact delivered.  
• Self-aware with a strong desire to learn and continuously improve
• Bonus: You have prior experience in healthcare practice management, analytics, or revenue cycle management software

The posted range for this position is $175,000 - $230,000 which is the expected starting base salary range for an employee who is new to the role to fully proficient in the role. Many factors go into determining employee pay within the posted range including prior experience, current skills, location/labor market, internal equity, etc. This position is eligible for a 22.5% bonus not reflected in the posted range. 

What you get as a Henry Schein One Employee

• A great place to work with fantastic people
• A career in the healthcare technology industry, with the ability to grow and realize your full potential.
• Competitive compensation
• Excellent benefits package! Medical, Dental and Vision Coverage, 401K Plan with Company Match, Paid Time Off (PTO), Paid Parental Leave, Short Term Disability, Work Life Assistance Program, Health Savings and Flexible Spending Accounts, Education Benefits, Worldwide Scholarship Program, Volunteer Opportunities, and more

About Henry Schein One

Henry Schein One is the global leader in dental management, analytics, communication, and marketing software. Our company’s products and services work together as one simple solution to provide users with a seamless and integrated experience.

Our company thrives because of our people. We believe in supportive, diverse, and inclusive workforce, inclusive environments, professional development opportunities, and competitive compensation packages. We value innovation, teamwork, and encourage work-life balance.

One of many reasons why Henry Schein One (HS1) leads the industry is because of our products, services and most importantly our people. In 2022 HS1 was awarded one of the top places to work for in Utah. To learn more, click here: 2022 Best Companies To Work For | Henry Schein One

Henry Schein, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.

Statement to Third Party Agencies

To ALL recruitment agencies: Please do not forward resumes to our applicant tracking system, Henry Schein One employees, or any Henry Schein One location. Henry Schein One is not responsible for any fees or charges associated with unsolicited resumes.