Lowe’s

Sr Director Technology- Media/Customer Analytics Measurement and Data Science

Posted 6 Hours Ago

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Charlotte NC USA

Hybrid

Senior level

Consumer Web • eCommerce • Information Technology • Retail • Software • Analytics • App development

Curiosity wanted. Innovation required.

The Role

The Sr Director leads technology and analytics teams managing product roadmaps budgets user experience and aligning business goals with innovative strategies while overseeing project execution and team performance.

Summary Generated by Built In

Innovate in Charlotte
Thank you for dedicating your time and talent to Lowe's. We want to give you more opportunities to learn and grow so if you find a position you're interested in below we encourage you to apply!
Your Impact
The Sr Director Technology directly manages the workflow across teams of product engineering analytics and/or user experience design resources. This role owns and authors business reviews of the team roadmap and manages priorities against capacity to deliver results. This role takes ownership over the development roadmap and drives results by inspiring a positive high-energy results-oriented culture across the team. This role works closely with cross-functional business partners to bring products to market and enhance our existing products and processes. The Sr Director Technology sets the overall strategic vision for the product portfolio and product-technology team; is accountable for succeeding against identified business outcomes and metrics; sets and manages the budget and financials; and sets the short- and long-term product goals and quarterly objectives and key results (OKRs).
What You Will Do

Develops the long-term vision of a product portfolio or strategic capability that drives strategies requirements and roadmaps; understands the competitive landscape and directly influences the enterprise in how it makes portfolio-specific decisions; owns the different product roadmaps that make up the product portfolio; and influences investment choices that yield long-term customer benefits in support of the vision.
Develops a culture of innovation and experimentation and encourages two-way door initiatives that address customer needs.
Owns annual planning for the product portfolio and represents the team in discussions with executives.
Owns the user experience (UX) and sets the direction for the UX design of products within product portfolio or strategic capability.
Defines processes and measurements for the team to effectively track development work and triage bugs of products in product portfolio.
Partners with relevant stakeholders and leads and owns the development of launch and go-to-market plans of products within product portfolio or strategic capability.
Identifies issues and blockers that may delay the launch or impede the success of products in product portfolio or strategic capability communicates to leadership assesses alternatives to resolve and takes action to resolve.
Ensures customer and business goals remain aligned with identified customer needs; sets the strategy for customer engagement and leads its execution.
Engages with internal and external thought leaders to drive product leadership within portfolio.
Leads and owns operational product strategy of portfolio or strategic capability and ensures alignment with other portfolio owners.
Facilitates an understanding among the team of broader organizational goals and the role each team plays; audits team goals and is accountable for product portfolio performance against broader organizational goals.
Leads a team in support of achieving the company's mission. Manages performance and fosters an inclusive environment to help associates achieve their potential.
Leverages data and analytics to provide competitive analysis drive decision making assess the health and effectiveness of assigned products and related P&L impacts and deliver recommendations to key stakeholders.
Develops and presents communications frequently to senior leadership communicating the desired message at the appropriate level for the right recipient.
Monitors technology trends and anticipates their impact on the product roadmap; leverages this understanding to drive innovation.
Collaborates with the broader product and technology management community to understand dependencies and create a community of practice.

Ideal Expertise
Coding Languages:
R Python SQL Spark Scala
Technology & Data Platforms:
AWS Snowflake Azure Databricks Hadoop ecosystems CDPs BI platforms and big data scripting/automation frameworks
Testing & Marketing Platforms:
Adobe Salesforce Braze Optimizely AB Tasty and other enterprise experimentation and CRM tools
Data Science Expertise:
• Personalization: segmentation propensity modeling recommendation systems• Testing: A/B testing geo testing (ARIMAX) causal inference• Forecasting: ARIMA exponential smoothing econometric modeling• Pricing: elasticity modeling dynamic pricing personalized offers uplift modeling
Marketing Analytics Expertise:
• Paid media optimization (MMM MTA incrementality geo testing)• Customer analytics (segmentation CLV personalization)• Pricing & promotion optimization• Loyalty analytics• Survey analytics (derived importance pathway modeling)
Minimum Qualifications

Bachelor's degree in business technology or related field or equivalent years of experience in lieu of education requirement if applicable
12 years of experience in software engineering data science and/or product management
7 years of direct team leadership experience across software engineering product management or data science
Prior experience building deploying and operationalizing highly scalable resilient and critical technology solutions solving business problems in a product model

Preferred Skills/Education

Master's degree in business administration or similar advanced degree
Experience working with software development teams to launch online products
Experience with large-scale order management and inventory systems
Experience with customer relationship management systems
MS in quantitative field + 8 years OR PhD + 5 years' experience
Deep expertise in experimental design attribution and marketing measurement
Proven ability to influence executive decisions using data science

Experience leading large cross-functional teams

Benefits
• 401k with up to 4.25% match
• Discounted Employee Stock Purchase Plan (15% discount of strike price)
• Tuition-Free Education
• 10-week Maternity/Parental Leave
• 10% Associate Discount
• For information about our benefit programs and eligibility please visit https://talent.lowes.com/us/en/benefits
About Lowe's
Lowe's Companies Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company with total fiscal 2025 sales of more than $86 billion. Lowe's employs approximately 300000 associates and operates over 1750 home improvement stores 540 branches and 120 distribution centers. Based in Mooresville N.C. Lowe's supports the communities it serves through programs focused on creating safe affordable housing improving community spaces helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information visit Lowes.com .
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race color religious creed sex gender age ancestry national origin mental or physical disability or medical condition sexual orientation gender identity or expression marital status military or veteran status genetic information or any other category protected under federal state or local law.

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The Company

HQ: Mooresville NC

300000 Employees

Year Founded: 1921

What We Do

It’s curious to think of innovation and stability co-existing. But we pair a 100-year track record of success with a hunger to do things differently. Everyone is in the work — tackling complex problems where your impact can build back or build up the communities we serve. We fill our halls with curious minds from all walks of life. Our differences make us stronger which is why our leaders build cultures of recognition and inclusion. You are heard and your curiosities are celebrated and championed here.

Why Work With Us

We have built a space where the curious can move freely. Up in title up in skills to the side with teams or back to try something completely new. We help you find your path — because when you win we all win.