Bose

Sr. Distribution Ops Lead - North America

Posted An Hour Ago

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2 Locations

Hybrid

119K-164K Annually

Senior level

Automotive • eCommerce • Hardware • Music • Retail • Software • Wearables

We believe sound is the most powerful force on earth.

The Role

Lead daily North America distribution operations manage 3PL partners ensure service quality and cost efficiency and improve operational processes.

Summary Generated by Built In

At Bose Corporation we believe sound is the most powerful force on earth — and for over 60 years we have been a company built on innovation excellence and independence. Privately owned fiercely customer-focused and driven by our values we continue to lead industries and transform lives through sound.

Today Bose Corporation is entering an exciting new era. Across multiple global Business Units and Global Functions we are shaping the future of audio technology automotive luxury and premium experiences. We invite you to join us in this transformation.

Job Description

Title: Sr. North America Distribution Operations Lead

Role Purpose

Lead day-to-day North America distribution operations execution across DCs and 3PLs ensuring reliable service cost discipline and operational stability for retail DTC and professional channels.

We are seeking a senior operations lead with deep forward logistics and distribution experience to oversee end-to-end North America distribution operations.

This role is responsible for managing and directing our third-party logistics (3PL) partners to ensure consistent on-time and cost-effective fulfillment across all channels. The ideal candidate brings strong operational rigor a hands-on operator mindset and a proven ability to hold external partners accountable while scaling reliable distribution performance across a complex North American network.

Scope & Scale

Revenue supported: $1–2B NA
Distribution spend influenced: $40–50M
Network: 1–3 DCs (3PL-heavy)
Channels: B2B e-commerce
Team: Indirect (via 3PLs)

Key Responsibilities

1. Distribution Operations Execution (Core)

Own daily DC operations performance: receiving storage pick/pack/ship
Deliver OTIF order cycle time throughput and accuracy
Manage 3PL partners to SLAs KPIs and cost commitments
Ensure operational readiness for peaks launches and promotions
If product doesn’t ship correctly and on time this role owns it.

2. Cost & Productivity Control

Manage warehousing & DC ops costs against plan
Drive labor productivity utilization and cost per unit
Eliminate waste: re-handling poor slotting split shipments
Partner with Transportation on outbound execution discipline
This role protects margin through operational rigor.

3. Network Stability & Capacity

Monitor capacity vs demand and escalate risks early
Support network changes: volume shifts new SKUs DC adds/exits
Execute automation layout and process improvements
Maintain operational continuity during disruptions

4. DTC & Channel Fulfillment

Execute channel-appropriate service levels
Support premium customer experience without uncontrolled cost
Work with Commercial CX and Finance on service trade-offs
Ensure accessory and small-parcel fulfillment doesn’t erode margin quietly

5. Safety Compliance & Governance

Ensure safety battery handling and environmental compliance in DCs
Maintain audit-ready operations (SOX EPC customs interface)
Enforce SOPs and corrective actions

Success Metrics

OTIF / Perfect Order Rate
Order Cycle Time
DC Ops Cost % of Sales
Cost per Unit Shipped
Labor Productivity
Peak performance vs plan
Safety & compliance metrics

Leadership Expectations

Strong operator mindset
Comfortable holding 3PLs accountable
Data-driven financially literate
Clear communicator under pressure
Escalates early and constructively

Experience & Profile

5-7 years in distribution / fulfillment operations or relevant experience
Experience running DCs or large 3PL operations
Omnichannel exposure (retail + DTC)
Strong operational and financial discipline
Proven ability to execute change not just manage status quo
Automotive Operations experience a plus

At Bose you're inspired to be and do your best and are rewarded for your unique talents! Our compensation is thoughtfully tailored to your skills experience education and location and goes beyond base salary. The hiring range for this position in the primary work location of Atlanta Georgia is: $119400-$164100.The hiring range for other Bose work locations may vary.In addition to competitive base pay we offer rewards including bonus programs comprehensive health and welfare benefits a 401(k) plan plus exclusive perks designed to support your wellbeing and a generous employee discount where you can immerse yourself in our products and experiences. We are a proudly independent company—driven by purpose guided by our values and united by a belief in the power of sound. As the world leader in audio experiences we’re creating what’s next—pushing boundaries and delivering transformative sound experiences for people everywhere. Join us and make your next career move a mic-drop. Let’s Make Waves.

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Bose is an equal opportunity employer. We evaluate qualified applicants without regard to race color religion sex sexual orientation gender identity genetic information national origin age disability veteran status or any other legally protected characteristics. The EEOC’s “Know Your Rights: Workplace discrimination is illegal” Poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf. Bose is committed to providing reasonable accommodations to individuals with disabilities. If you require reasonable accommodation in completing this application interviewing completing any pre-employment testing or otherwise participating in the employee selection process please direct your inquiries to [email protected]. Please include "Application Accommodation Request" in the subject of the email.

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Our goal is to create an atmosphere where every candidate feels supported and empowered in the interviewing process. Diversity and inclusion are integral to our success and we believe that providing reasonable accommodation is not only a legal obligation but also a fundamental aspect of our commitment to being an employer of choice. We recognize that individuals may have different needs and requirements based on their abilities and we provide reasonable accommodations to ensure ideal conditions are met during the application process.

What the Team is Saying

Bose Compensation & Benefits Highlights

Healthcare Strength—The package includes comprehensive medical dental vision and pharmacy coverage for employees and dependents alongside mental health support via EAP a 24/7 nurse line wellbeing apps FSAs/HSAs and workplace accommodations. Inclusive care elements such as gender-affirming coverage and abortion travel support are also indicated.
Retirement Support—Offerings include a 401(k) with employer match and an annual core contribution with mentions of profit sharing and in some cases a defined benefit pension. Disability and life insurance plus financial coaching further strengthen long-term security.
Parental & Family Support—Paid parental and family-care leave fertility benefits adoption and surrogacy support and a post-parental return-to-work program are described. Onsite mother’s rooms and related family supports reinforce this focus.

Learn more about Bose's Compensation & Benefits →

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The Company

HQ: Framingham MA

2900 Employees

Year Founded: 1964

What We Do

At Bose Corporation we’re powered by our legendary brands — Bose McIntosh and Sonus faber — bringing together more than 175 years of combined technical expertise craftsmanship and artistry. Founded by Dr. Amar Bose our company is driven by purpose and devoted to advancing what’s possible in audio — creating transformative experiences in the home on the go and on the road.

Why Work With Us

At Bose Corp. we’re united by a simple belief: sound is the most powerful force on earth. It moves us focuses us connects us. It’s why we exist to invent—advancing science and art—to deliver transformative experiences. Join us to invent what’s next—and unleash the power of sound together. Let’s Make Waves.