Sr. Enablement Consultant - 11500

What You'll Do:

• Partner with assigned stakeholders across the business: Customer Success
  Professional Services Technical Support and Marketing to diagnose business friction
  and design enablement programs that address core performance gaps.
• Architect and lead end-to-end enablement initiatives: From scoping and design to
  delivery and impact measurement—ensuring alignment with our business strategies
• Drive an AI First Enablement Strategy: Proactively identify opportunities to use AI
  tools (e.g. Gemini Claude Highspot E3) to automate administrative friction synthesize
  complex data and create in-the-flow-of-work; resources that scale beyond human-led
  training.
• AI Orchestration & Agent Creation: Design and deploy custom AI agents and
  automated workflows to provide real-time scalable coaching and support to the global
  field organization.
• Cross-Functional Collaboration: Partner with Portfolio Managers Instructional
  Designers and Credentialing teams to build scalable digital-first and AI-forward
  learning solutions.
• Act as an Enablement Consultant to the Business: Utilize data from Salesforce
  Gong Jira and Highspot etc. to proactively identify trends and intervene before
  performance dips.
• Measure & report on Enablement Effectiveness: Integrate learning metrics directly
  into organizational business tools (e.g. Salesforce Highspot) and analyze enablement
  data and report back to leadership on how specific initiatives have moved the needle on
  key performance indicators (KPIs).
• Drive adoption of our core methodologies: (e.g. MEDDPICC Value Selling Success
  Plans) by integrating them directly into the flow of work
• Feedback Loops: Establish continuous feedback mechanisms with the field to iterate
  on content based on actual performance and the evolving competitive landscape.

What You Will Bring to Coupa:

• 7+ years of experience in Customer Experience (Success Professional Services
  Support) Sales (Enablement Operations) General Enablement or a similar GTM
  strategic role within a SaaS environment.
•  AI-First Proficiency: Demonstrated experience leveraging AI platforms (Gemini Claude
  or similar) to automate workflows synthesize data and scale program delivery.
  Experience in custom agent creation is a significant plus.
• Strong consulting and diagnostic skills; ability to influence senior leadership and navigate
  complex matrix organizations.
• Deep proficiency in the modern business sales tech stack specifically Salesforce Gong
  Jira Asana and Highspot.
• An AI First mindset with a passion for leveraging technology to maximize speed to
  adoption and solve complex business problems at scale.
• Proven track record of managing multiple global projects simultaneously with extreme
  ownership and resourcefulness.
•  Excellent communication skills with the ability to simplify complex technical concepts for
  diverse audiences.
• Ability to travel up to 25% to support global teams.

What We Do

Coupa is a global technology company that helps businesses run smarter by connecting all the ways they spend money — from procurement and expenses to payments and supply chain decisions — in one intelligent platform. In simple terms Coupa gives organizations the visibility and control they need to make better financial choices reduce waste and drive real impact. It’s where technology meets purpose: helping companies manage their resources more responsibly while creating a positive ripple across their people partners and the planet.

Why Work With Us

At Coupa we prioritize an inclusive and empathetic workplace where every voice is valued. Our teams are proactive and accountable ensuring we collaborate effectively to achieve our goals. The foundation of our culture rests on our people; we believe in fostering an environment that encourages innovation and curiosity.

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