Sr HR Generalist

Job Summary: The Sr HR Generalist is responsible for partnering with operations management and supporting business needs by ensuring HR practices and processes align with company strategy and objectives. In this role, you will also be responsible for promoting corporate values and enabling business success through job design, performance management, training and development, employment cycle changes, talent management and providing timely resolutions to employee relations issues.

Job Expectations:

• Manages all aspects of Human Resources in the distribution center and provides excellent customer service to distribution center team members as well as operations management
• Assists in developing and implementing HR policies, procedures, strategies and initiatives aligned with overall business strategy
• Supports current and future business needs through team member development, engagement and motivation
• Conducts investigations regarding complaints of discrimination, sexual harassment and other work-related issues; recommends appropriate resolution of complaints, monitors results, provides follow-up, writes summary reports, makes disciplinary recommendations and tracks company trends
• Nurtures a positive and rewarding work environment and promotes the Open Door policy to ensure team members have an outlet to voice complaints or concerns
• Develops and utilizes key HR metrics to support solid business decisions
• Partners with the corporate HR regarding leaves of absence and accommodation requests
• Ensures legal compliance by monitoring and implementing applicable federal and state requirements, conducting investigations, maintaining records, responding to claims and representing the company at all hearings
• Provides advice regarding the interpretation of company policies and procedures, and coordinates the resolution of specific policy or procedure related problems
• Oversees the off-boarding process by ensuring termination packets are prepared as required, coordinating final pay with the Payroll department, conducting termination meetings and notifying appropriate personnel
• Maintains confidentiality regarding all sensitive information
• Partners with corporate HR and operations management to implement various team member recognition programs and to coordinate team member events
• Oversees on boarding process including completion of all company and legally required employment documents, training on company policies and benefits, and timely processing of all new hire paperwork
• May partner with Health and Safety regarding accident investigations, on-site substance abuse testing, workers’ compensation claims, and issuing or canceling security access
• Partners with local operations management to design and execute facility communications plan which includes all information posted on the CCTVs and quarterly team meetings
• Ensures all team member records are maintained electronically in compliance with all legal requirements, and ensures all hard copies are forwarded to the corporate office for official record keeping
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The duties and responsibilities described above may provide only a partial description of this position. This is not an exhaustive list of all aspects of the job.  Other duties and responsibilities not outlined in this document may be added as necessary or desirable, with or without notice.

Knowledge, Skills and Abilities:

• Knowledge of federal and state laws regarding all human resource areas including: benefits, employment, wage and hour regulations, ADA, EEO, NLRB, leaves of absence (FMLA/USERRA) etc.

• Ability to research, interpret and implement necessary changes in regard to employment laws and regulatory updates
• Excellent verbal and written communication skills, including the ability to conduct presentations, facilitate meetings and provide training
• Ability to maintain confidentiality as required
• Strong interpersonal skills including the ability to communicate with all levels within the organization
• Possess excellent organizational and time management skills
• Ability to use logic, reasoning and factual data to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
• Ability to accept criticism, and to calmly and effectively deal with high stress situations
• Ability to be sensitive to other’s needs/feelings, and the ability to take an objective position when gathering facts regarding sensitive matters
• Ability to work independently including the ability to research and resolve issues with minimal supervision
• Proven ability to work effectively in a team environment
• Ability to manage several complex projects simultaneously while working under pressure to meet deadlines

Experience Requirements:

Generally, requires a minimum of five (5) to eight (8) years of experience in a similar position with emphasis in employee relations, engagement, talent, and leaves administration.

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