Sr Learning Experience Designer

Ericsson

Sr Learning Experience Designer

Reposted Yesterday

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3 Locations

Hybrid

115K-144K Annually

Senior level

Cloud • Information Technology • Internet of Things • Machine Learning • Software • Cybersecurity • Infrastructure as a Service (IaaS)

We are shaping the future of digital connectivity the world relies on.

The Role

The Senior Learning Experience Designer will create engaging learning experiences collaborate with stakeholders and manage projects within the GTM Learning & Enablement team.

Summary Generated by Built In

Grow with us
Ericsson Inc. does not sponsor U.S work authorizations for this job position including U.S. immigration filings for initial and/or change of employer paperwork for H-1's H-1B1's E-3's O-1's and TN's. Ericsson also does not hire F-1's working on CPT or EAD for this position. Please provide a link to portfolio or add portfolio to attachments.
About this opportunity
Ericsson is seeking a Senior Learning Experience Designer to develop engaging outcomes-driven learning experiences that support the growth of our employees partners and customers. This is a hands-on full-time role (remote/hybrid) within the GTM Learning & Enablement team reporting to the Director of Content Experience. You will collaborate with subject matter experts and business stakeholders to design blended learning programs across onboarding sales enablement and certification - translating complex technical and business concepts into clear measurable experiences. A key focus is elevating the end-to-end learner experience within the LMS and contributing to our transition to a new LMS platform.
What you will do

Design end-to-end learning experiences across multiple formats: self-paced e-learning virtual instructor-led training (vILT) microlearning video simulations and job aids
Consult with stakeholders to assess business needs identify performance gaps and recommend appropriate learning solutions
Apply adult learning principles and instructional design methodologies to drive measurable behavior change
Partner with subject matter experts to distill complex information into concise learner-centered content and scenarios
Develop storyboards scripts facilitator guides job aids and assessments
Manage multiple projects simultaneously from intake through launch including timelines stakeholder communication and quality assurance
Design intuitive learner journeys within the LMS including page layouts navigation flows and branded learning destinations
Build and iterate on courses using authoring tools such as Articulate Storyline and Rise 360
Use data (xAPI SCORM engagement metrics) and learner feedback to continuously improve adoption and outcomes
Apply UX and visual design principles; contribute to the team's design system templates and style guides
Stay current on learning technology trends including AI-assisted authoring and adaptive learning

The skills your bring

7+ years of experience designing learning experiences including sales and partner enablement in a corporate or agency environment
Bachelor's degree in Instructional Design Learning Sciences Educational Technology Human-Computer Interaction or related field - or equivalent practical experience
Experience designing learner journeys within an LMS environment and optimizing content discoverability
Portfolio demonstrating a range of modalities (e-learning ILT/vILT video microlearning performance support)
Advanced proficiency in at least two authoring tools (e.g. Articulate Storyline 360 Rise 360 Adobe Captivate)
Experience with LMS platforms (e.g. Cornerstone Docebo Absorb) and familiarity with SCORM and xAPI
Strong writing editing and visual design skills
Ability to manage multiple projects and stakeholders simultaneously from intake through evaluation
Nice to have: Master's degree in a related field; UX research background; experience with Docebo LMS; video production or motion graphics skills (After Effects Premiere Figma); familiarity with AI-assisted design tools or Kirkpatrick evaluation methods
Sales training preferred

What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Ericsson uses a merit-based hiring approach that values people with different experiences perspectives and skillsets. We truly believe this approach drives innovation which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity employer learn more.
If you need assistance or to request an accommodation due to a disability please contact Ericsson at [email protected].
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities duties and skills required for this position and you may be required to perform additional job tasks as assigned.
Primary country and city: United States (US) || Plano (Country/ City)
Job details: Sales Support Manager
Compensation and Benefits at Ericsson
At Ericsson we know that our people are the key to our success. We offer a competitive package to help with your individual needs and goals.
Your Pay
The salary range for this position is dependent on various factors including but not limited to location and the candidate's combination of job-related knowledge qualifications skills education training and experience.
Santa Clara $115000-144000
Short-Term Variable Compensation Plan : Your pay also includes the opportunity for an annual bonus. Actual bonus payouts are based on performance of the business against the unit's objectives individual performance and the individual bonus target. Certain eligibility and pro-ration rules apply.
Your Health
Ericsson offers excellent health benefits including the choice of three medical plan options and a dental plan option that allow an employee to select the level of coverage that suits their needs. Employees will receive company credits in an amount equal to the cost that Ericsson pays toward the cost of their medical and dental premiums for themselves and eligible covered dependents.
Your Financial Security
We invest in both your short and long-term financial wellbeing. The Ericsson US 401(k) Plan offers an automatic 3% company contribution and Ericsson match $1 for every $1 you put into the 401(k) Plan on the first 3% of your eligible pay plus 50 cents on every $1 on the next 2% of eligible pay. When you contribute at least 5% of eligible pay you are receiving Ericsson's full matching contributions of 4%. Matching and company automatic contributions stop when your total eligible pay for the year reaches the IRS limits. Employees will also receive company credits in an amount equal to the cost of basic life insurance and basic accidental death and dismemberment coverage as well as short-term and long-term disability coverage. Employees also have the option to participate in Ericsson's Stock Purchase Plan.
Your Time
Your work-life balance is important to us. New employees are provided a minimum of 15 days of accrued vacation up to 3 personal days per year 11 annual holidays 8 hours of volunteer time and 80 hours of sick time annually. Please note paid time off is pro-rated based on the employee's start date. Furthermore Ericsson provides up to 16 weeks of paid maternity leave and 6 weeks of parental or adoption leave at 100% of pay.
Additional Benefits
Ericsson offers many other company-paid benefits such as financial wellness programs educational assistance matching gifts and recognition programs.
#BI-Hybrid

Skills Required

7+ years of experience designing learning experiences
Bachelor's degree in Instructional Design Learning Sciences or related field
Experience designing learner journeys within an LMS
Portfolio demonstrating a range of modalities
Advanced proficiency in at least two authoring tools
Experience with LMS platforms and familiarity with SCORM and xAPI
Strong writing editing and visual design skills
Ability to manage multiple projects and stakeholders
Master's degree in a related field (Nice to have)
UX research background (Nice to have)
Experience with Docebo LMS (Nice to have)
Video production or motion graphics skills (Nice to have)
Familiarity with AI-assisted design tools or Kirkpatrick evaluation methods (Nice to have)

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The Company

HQ: Stockholm

88000 Employees

Year Founded: 1876

What We Do

Ericsson builds the digital connectivity the world relies on. Our technology underpins the mobile networks platforms and systems that billions of people businesses and societies depend on every day. We are a global leader in communications technology delivering mobile network infrastructure cloud software and wireless connectivity solutions for service providers and enterprises worldwide. Our networks support connectivity across 180+ countries helping power everyday communication as well as critical digital services at global scale. Connectivity has evolved far beyond consumer mobile use. Today nearly 80% of the world’s population accesses the internet via mobile networks and Ericsson is helping shape what comes next. We are advancing 5G and 5G Advanced developing network APIs that open connectivity to the global developer ecosystem and applying automation and AI to make networks more intelligent efficient and resilient. Ericsson was the first company to launch live 5G networks on five continents and our 5G platform is now commercially live in 150+ networks across 60+ countries. We also support more than 36000 enterprise customers enabling secure high-performance connectivity for industries such as manufacturing aviation logistics utilities and public safety where reliability and performance are mission critical. Innovation is central to how we work. Ericsson has approximately 28000 employees in research and development backed by one of the strongest intellectual property portfolios in the industry with 60000+ granted patents. Our engineers researchers and technologists work across 100+ global R&D sites helping define how networks evolve and how digital infrastructure is built for the long term. As the world moves toward a mobile-first AI-powered and cloud-driven future connectivity becomes the foundation for digital transformation across every industry. Ericsson is building that foundation shaping the future of digital connectivity through technology that operates at global scale and supports real-world impact today and for what comes next.

Why Work With Us

Ericsson is a place for people who want to work on technology that powers everyday life. You’ll contribute to large-scale systems used every day tackle complex challenges in live environments and keep developing your skills and career in your own vision.

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Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Ericsson adopts a hybrid work model globally because we know balance matters. Sometimes things are better in real life. Other times we can be more productive at home. Our hybrid approach gives you the best of both worlds.

Typical time on-site: Flexible