Sr Manager, Financial Systems

What's Unique About You Is What Makes Us Better! Diversity is our strength and competitive advantage. Bring your flavor to the Papa John's team today!

Job Summary

Papa John's is seeking an experienced leader to join our IDS team in Louisville, KY.

As a Senior Manager, you will lead a team of engineers, business analysts, and administrators to deliver solutions that provide business value and contribute to the overall goals of Papa Johns. Our corporate application ecosystem consists of a diverse set of applications and services including custom developed applications, purchased business software packages, and SaaS applications. Our primary financial applications include PeopleSoft ERP, Hyperion, and Essbase.

Responsibilities:

• Manage a team of engineers, analysts, and administrators
• Set priorities for team members and manage team capacity including forecasting/estimating effort for specific initiatives
• Ownership of the entire application tech stack including front end, middleware, and back end
• Ownership of all maintenance activities including patching, upgrades, and vendor management
• Partner closely with business stakeholders on solutions that enable business growth and meet business objectives
• Collaborate with analysts, developers, engineers and architects on system architecture and design
• Accountable for successful delivery of projects from Initiation/Discovery through Production Launch/Hypercare
• Deliver projects on time, with quality, and within budget
• Accountable for application reliability and resilience including RCA (Root Cause Analysis) for P1 level outages/disruptions
• Accountable for all aspects of production support including incident management, monitoring, on-call rotation, and cross training
• Monitor key metrics (example: incident SLA), create presentations, lead reviews, and drive improvements
• Accountable for completion of compliance activities
• Create job postings, conduct interviews, and hire team members (both full time employees and contractors)
• Partner closely with Infrastructure and Information Security teams on key initiatives that keep our applications and services secure and meeting or exceeding Papa John's internal standards

Support and Enablement:

• Lead and encourage cross-team collaboration
• Build and challenge team members by providing opportunities for growth
• Work with vendors to help identify and implement feature enhancements in software products
• Action oriented and ready to take on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
• Provide thought leadership with a continuous improvement mindset
• Consistently achieve results, even under tough circumstances

Education, Experience, Skills:

• BS degree in Computer Science/Engineering or similar technical field of study
• 6+ years' experience leading financial system implementations and/or software engineering and development
• 2+ years' technical people management experience
• Experience implementing and/or managing an industry leading financial software package such as Oracle EBS, PeopleSoft, SAP, etc.
• Experience implementing and/or managing an industry leading SaaS application like Workday, NetSuite, etc.
• Experience leading implementations with various application integration patterns including REST/API, Asynchronous messaging, SFTP file transfer, etc.
• Experience leading modern software design and development
• Understanding of modern middleware architectures and methodologies
• Understanding of Relational Database technologies such as Oracle, SQL Server, and MySQL
• Strong communication skills both verbal and written

Everybody loves pizza, which means they also love the people who are behind the scenes working to deliver it. This is complex and challenging work - but let's face it - it's also pizza! If you want a fulfilling career with a company that's always moving forward, we're the right place.

Papa John's is a Federal Contract employer who participates in E-Verify to confirm employment eligibility for each new team member. For more information please view the following PDFs: E-Verify Poster (English) - Right to Work Poster (English) - E-Verify Poster (Spanish) - Right to Work Poster (Spanish) Papa John's is an Affirmative Action and Equal Opportunity Employer. For more information please click on the following PDF. See terms & conditions for site use.