Artera

Sr. Manager Sales Training & Enablement

Reposted 6 Hours Ago

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Santa Barbara CA USA

In-Office

137K-161K Annually

Mid level

Healthtech • Other • Sales • Software • Analytics • Conversational AI

Artera delivers a platform-level patient communications solution that integrates across a health system’s tech stack.

The Role

The Sr. Manager Sales Training & Strategy will lead training programs for Sales equipping teams with skills and product knowledge to drive revenue growth in the healthcare market while analyzing training effectiveness.

Summary Generated by Built In

ABOUT ARTERA

Our Mission: Make healthcare #1 in customer service.

What We Deliver: Artera a SaaS leader in digital health transforms patient experience with AI-powered virtual agents (voice and text) for every step of the patient journey. Trusted by 1000+ provider organizations — including specialty groups FQHCs large IDNs and federal agencies — engaging 100 million patients annually. Artera’s virtual agents support front desk staff to improve patient access including self-scheduling intake forms billing and more. Whether augmenting a team or unleashing a fully autonomous digital workforce Artera offers multiple virtual agent options to meet healthcare organizations where they are in their AI journey. Artera helps support 2B communications in 109 languages across voice text and web. A decade of healthcare expertise powered by AI.

Our Impact: Trusted by 1000+ provider organizations — including specialty groups FQHCs large IDNs and federal agencies — engaging 100 million patients annually. Hear from our CEO Guillaume de Zwirek about why we are standing at the edge of the biggest technological shift in healthcare’s history!

Our award-winning culture: Our award-winning culture: Since founding in 2015 Artera has consistently been recognized for its innovative technology business growth and named a top place to work. Examples of these accolades include: Inc. 5000 Fastest Growing Private Companies (2020 2021 2022 2023 2024); Deloitte Technology Fast 500 (2021 2022 2023 2024 2025); Built In Best Companies to Work For (2021 2022 2023 2024 2025 2026). Artera has also been recognized by Forbes as one of “America’s Best Startup Employers” Newsweek as one of the “World’s Best Digital Health Companies” and named one of the top “44 Startups to Bet your Career on in 2024” by Business Insider.

Applicants must be currently authorized and have the ability to provide proof of full-time long-term authorization to work in the United States. We are unable to provide visa sponsorship or support visa transfers now or in the future.

ABOUT THE OPPORTUNITY

Artera is seeking a Sr. Manager Sales Training & Enablement to be the engine behind our revenue growth.

In this role you won’ t just be creating slide decks; you will be the strategic partner to our Sales and SDR teams equipping them with the skills methodology and product knowledge they need to win in a competitive healthtech market. You will bridge the gap between Product Marketing and Sales to ensure our team is telling the "Artera Story" story effectively.

If you are a builder who loves dissecting sales calls coaching on methodology (MEDDPICC or PClub) and seeing new hires ramp to quota in record time we want to talk to you.

Responsibilities

Sales Training & Reinforcement: Own Sales Training and Reinforcement. Collaborate with Sales Leadership SDR Leadership Sales Ops and Product Marketing to build out processes for ongoing improvement
Sales Onboarding Program: Architect the end-to-end onboarding program for new Sales Development Representatives (SDRs) and Account Executives (AEs). You will turn "Day One" hires into "Day Thirty" revenue generators.
Sales Methodology Coaching: Embed and reinforce our sales methodology (e.g. MEDDPICC / Challenger /PClub). You will conduct regular call reviews (using tools like Gong) identifying & coaching to gaps in discovery negotiation and closing skills.
Sales Assets & Product Alignment: Collaborate with Product Marketing to translate technical release notes and product marketing materials into actionable sales plays. You will build and maintain high-impact sales assets (decks battle cards one-pagers) that resonate with C-Suite healthcare executives.
Ongoing Training & Skill Development: Design and deliver ongoing training sessions on new features (specifically our AI-powered virtual agents) competitive intelligence and objection handling. Reinforce training with ongoing evaluation of sales delivery and real-time feedback after sales calls.
Training Impact & Performance Analytics: Measure the impact and track the effectiveness of training through data—analyzing ramp time win rates and deal velocity in Salesforce.

Requirements

Sales Enablement & SaaS Experience: 3-5+ years experience in Sales Enablement Sales Training and / or a quota-carrying B2B SaaS sales role.
Healthcare / Healthtech Industry Expertise: 3-5+ years of experience selling to or enabling teams in the Healthcare/Healthtech space.
EHR & Healthcare Workflow Knowledge: Strong understanding of EHRs patient journeys and health system procurement.
Enterprise Sales Methodology Mastery: Deep familiarity with enterprise sales methodologies (MEDDPICC Sandler Challenger etc.).
Enablement Tools & Tech Stack Proficiency: Proficiency with modern enablement stacks—Salesforce Gong LinkedIn Sales Navigator and CMS tools (Highspot/Seismic/etc.).
Exceptional Presentation & Communication Skills: Ability to command a (virtual) room and make complex technical concepts simple and sticky.

OUR APPROACH TO WORK LOCATION

Artera has hybrid office locations in Santa Barbara CA and Philadelphia (Wayne) PA where team members typically come in three days a week. Specific frequency can vary depending on your team's needs manager expectations and/or role responsibilities.

In addition to our U.S. office locations we are intentionally building geographically concentrated teams in several key metropolitan areas which we call our “Hiring Hubs.” We are currently hiring remote candidates located within the following hiring hubs:

- Boston Metro Area MA

- Chicago Metro Area IL

- Denver Metro Area CO

- Kansas City Metro Area (KS/MO)

- Los Angeles Metro Area CA

- San Francisco / Bay Area CA

- Seattle Metro Area WA

This hub-based model helps us cultivate strong local connections and team cohesion even in a distributed environment.

To be eligible for employment at Artera candidates must reside in one of our hybrid office cities or one of the designated hiring hubs. Specific roles may call out location preferences when relevant.

As our hubs grow we may establish local offices to further enhance in-person connection and collaboration. While there are no current plans in place should an office open in your area we anticipate implementing a hybrid model. Any future attendance expectations would be developed thoughtfully considering factors like typical commute times and access to public transit to ensure they are fair and practical for the local team.

WORKING AT ARTERA

Company benefits - Full health benefits (medical dental and vision) flexible spending accounts company paid life insurance company paid short-term & long-term disability company equity voluntary benefits 401(k) and more!

Career development - Manager development cohorts employee development funds

Generous time off - Company holidays Winter & Summer break and flexible time off

Employee Resource Groups (ERGs) - We believe that everyone should belong at their workplace. Our ERGs are available for identifying employees or allies to join.

EQUAL EMPLOYMENT OPPORTUNITY (EEO) STATEMENT

Artera is an Equal Opportunity Employer and is committed to fair and equitable hiring practices. All hiring decisions at Artera are based on strategic business needs job requirements and individual qualifications. All candidates are considered without regard to race color religion gender sexual orientation gender identity national origin age disability genetics protected veteran status or any other protected status.

In compliance with federal law all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Artera is committed to providing employees with a work environment free of discrimination and harassment; Artera will not tolerate discrimination or harassment of any kind. Artera provides reasonable accommodations for applicants and employees in compliance with state and federal laws. If you need an accommodation please reach out to [email protected].

DATA PRIVACY

Artera values your privacy. By submitting your application you consent to the processing of your personal information provided in conjunction with your application. For more information please refer to our Privacy Policy.

SECURITY REQUIREMENTS

All employees are responsible for protecting the confidentiality integrity and availability of the organization’s systems and data including safeguarding Artera’s sensitive information such as Personal identifiable Information (PII) and Protected Health Information (PHI). Those with specific security or privacy responsibilities must ensure compliance with organizational policies regulatory requirements and applicable standards and frameworks by implementing safeguards monitoring for threats reporting incidents and addressing data handling risks or breaches.

Top Skills

Cms Tools (Highspot/Seismic)

Gong

Linkedin Sales Navigator

Salesforce

What the Team is Saying

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The Company

HQ: Santa Barbara CA

250 Employees

Year Founded: 2015

What We Do

Artera a SaaS leader in digital health transforms patient experience with AI-powered virtual agents (voice and text) for every step of the patient journey. Trusted by 1000+ provider organizations — including specialty groups FQHCs large IDNs and federal agencies — engaging 100 million patients annually. Artera’s virtual agents support front desk staff to improve patient access including self-scheduling intake forms billing and more. Whether augmenting a team or unleashing a fully autonomous digital workforce Artera offers multiple virtual agent options to meet healthcare organizations where they are in their AI journey. Artera helps support 2B communications in 109 languages across voice text and web. A decade of healthcare expertise powered by AI. For more information visit www.artera.io.

Why Work With Us

At Artera you’ll work alongside a team of talented hard-working people who are driven to improve healthcare. You will be challenged with complex projects and meaningful work – making your success at Artera all the more meaningful.

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Artera Offices

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Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Our Santa Barbara HQ Philadelphia and Budapest offices are currently hybrid. We also hire in LA-area SF/Bay Area Boston Chicago Denver Seattle and Kansas City areas. We do not currently have offices there but are looking to that in the future

Typical time on-site: Not Specified