Sr Manager, Sales and Operations

Summary

As the Senior Manager of Sales and Operations, you will be a key leader responsible for driving the success of the sales team while also overseeing operational aspects within the organization. You will play a pivotal role in developing and implementing sales strategies, optimizing sales processes, and ensuring seamless coordination between sales and other departments to achieve overall business objectives. This position requires a strong blend of strategic thinking, sales acumen, and operational expertise.

Position Responsibilities & Essential functions

Sales Leadership:

• Lead and mentor the sales team, providing guidance, coaching, and support to maximize their performance and achieve sales targets.
• Develop and execute strategic sales plans that align with overall business goals, market trends, and customer needs.
• Collaborate with marketing to develop effective sales and marketing campaigns that generate leads and drive revenue growth.

Sales Process Optimization:

• Assess and refine the sales process to improve efficiency, productivity, and customer experience.
• Implement sales methodologies, best practices, and tools to enhance the effectiveness of the sales team.
• Monitor sales performance metrics, analyze data, and identify areas for improvement, making data-driven decisions to enhance sales effectiveness.

Operations Management:

• Oversee implementation and account management activities for the southern California region.
• Collaborate with cross-functional teams, such as supply chain, finance, and customer service, to streamline processes and resolve operational challenges.

Sales Analytics and Reporting:

• Establish and maintain robust sales analytics and reporting systems to provide insights into sales performance, pipeline, and KPIs.
• Generate regular and ad-hoc reports for senior leadership to assess sales performance and make informed business decisions.

Sales Forecasting and Planning:

• Work with finance and sales teams to develop accurate sales forecasts and quotas based on historical data, market trends, and business objectives.
• Track and analyze actual sales results against forecasts, identifying deviations and recommending actions to achieve targets.

Sales Enablement and Training:

• Collaborate with sales enablement teams to develop training programs that enhance the skills and knowledge of the sales team.
• Ensure sales representatives are equipped with the necessary resources, tools, and training to drive success.

Cross-Functional Collaboration:

• Foster collaboration and effective communication between sales and other departments to achieve a seamless customer experience.
• Partner with product development teams to provide insights from the field that can inform product enhancements and new offerings.

Qualifications & Job Requirements

• Bachelor's degree in Business, Sales, or a related field; MBA or relevant advanced degree is a plus.
• Proven experience (typically 8+ years) in sales management, operations management, or a related leadership role.
• Strong business acumen with a track record of driving sales growth and meeting targets.
• Demonstrated ability to lead and develop high-performing sales teams, fostering a culture of success.
• Excellent analytical and problem-solving skills, with a data-driven approach to decision-making.
• Proficiency in using sales analytics tools, CRM systems, and other sales enablement technologies.
• Excellent communication and interpersonal skills, with the ability to collaborate with stakeholders at all levels.
• Strategic mindset with the ability to translate business objectives into actionable sales and operational strategies.
• Prior experience in the industry or market segment relevant to the organization is preferred.

CDK Global is committed to fair and equitable compensation practices. Compensation packages are based on several factors, including but not limited to skills, experience, certifications, and work location. The total compensation package for this position may also include annual performance bonus, benefits and/or other applicable incentive compensation plans.We offer Medical, dental, and vision benefits in addition to:

• Paid Time Off (PTO)
• 401K Matching Program
• Tuition Reimbursement

At CDK, we believe inclusion and diversity are essential in inspiring meaningful connections to our people, customers and communities. We are open, curious and encourage different views, so that everyone can be their best selves and make an impact.

CDK is an Equal Opportunity Employer committed to creating an inclusive workforce where everyone is valued. Qualified applicants will receive consideration for employment without regard to race, color, creed, ancestry, national origin, gender, sexual orientation, gender identity, gender expression, marital status, creed or religion, age, disability (including pregnancy), results of genetic testing, service in the military, veteran status or any other category protected by law.

Applicants for employment in the US must be authorized to work in the US. CDK may offer employer visa sponsorship to applicants.