Sr Manager Sales Effectiveness

Republic Services is a leader in Environmental Services, partnering with customers to create a more sustainable world.

We are Sustainability in Action - our promise to be environmentally responsible and to help our customers be environmentally responsible too.

Why choose Republic?

Joining Republic isn't just about taking on a new job, it's about making a commitment to create a more sustainable world together. Our people provide an essential service, serving and impacting customers, neighborhoods, and communities everywhere.

As a company, we are proud of our values and encourage those who share in our aspirations to join our team:

• We protect our colleagues and communities through safe practices everywhere, every day.
• We are committed to serving our customers and communities by going above and beyond to exceed expectations.
• We take action to improve neighborhoods and communities by being environmentally responsible and creating a more sustainable world.
• We are driven to deliver results in the right way.
• We encourage a human centered culture that honors the unique potential and dignity of every person.

POSITION SUMMARY: The Senior Manager, Sales Effectiveness strategically manages and implements Sales solutions that improve sales operations and efficiency. This role will ensure processes and systems support field sales selling processes and the Company's sales strategy. The Senior Manager will work closely with business and IT stakeholders and/or outside vendor(s) to design, develop, test, train and implement solutions that meet the evolving needs of Sales. Other areas of responsibility include communication with cross-functional teams that utilize Sales technology solutions and management of overall adoption of these solutions.

PRINCIPAL RESPONSIBILITIES:

• Serves as an internal subject matter expert on Sales processes and technology solutions.
• Drives innovation and continuous improvement in Sales processes, tools, and technology.
• Displays the communication skills to gather relevant front-line perspective and input and utilize learnings to influence peers, field leadership and Corporate executives.
• Builds working relationships and communicate effectively with Corporate and Field Sales staff and other key business partners regarding the Sales Effectiveness vision and initiatives.
• Works with other Corporate and Field Sales team members to manage projects by setting clear expectations and priorities, interacting with decision-makers and ensuring that all agreed upon deliverables are met on time.
• Coordinates business and functional requirement gathering from System Users, Business Owners and Subject Matter Experts.
• Leads efforts to select, configure, develop, and maintain Sales technology solutions, including Salesforce Sales Cloud.
• Acts as the primary contact for issues relating to Salesforce Sales Cloud technology, application and procedure related questions in the Company.
• Participates in end-user training, including development of training materials and delivery of training.
• Assists with creation of the value proposition (ROI) for proposed system enhancements.
• Creates detailed project work plans for sales system development and enhancement projects.
• Creates detailed documentation of business, functional, system (non-functional), user and reporting requirements that may include but are not limited to: Use Cases, Logical Models, Process Flow Diagrams, Report Specifications and Data Mapping & Flow Diagrams.
• Executes functional and user acceptance testing as part of project implementation.
• Communicates status, issues, and other critical information in a timely manner.
• Performs other job-related duties as assigned or apparent.

QUALIFICATIONS:

• Masters of Business Administration or Management Information Systems Degree is preferred.
• 3 years of experience with process design, standardization and technical Salesforce Sales Cloud planning and execution.
• 3 years of sales related program management.
• 2 years of experience in large geographically dispersed operations.

MINIMUM REQUIREMENTS:

• 3 years' experience working with technology and applications designed to enhance sales and customer service operations.
• Minimum of 2 years of progressive supervisory or management experience.

Rewarding Compensation and Benefits

Eligible employees can elect to participate in:• Comprehensive medical benefits coverage, dental plans and vision coverage.• Health care and dependent care spending accounts. • Short- and long-term disability.• Life insurance and accidental death & dismemberment insurance.• Employee and Family Assistance Program (EAP).• Employee discount programs.• 401(k) plan with a generous company match.• Employee Stock Purchase Plan (ESPP).

The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.

Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law.