Sr Order Operations Specialist

The driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways — from a rich set of career development programs to support of community service projects to social events that foster fun and relationship building across our global community.

The RoleAs a key member of Order Operations fulfillment specialist, this person will have primary responsibility for maintaining customer records, processing orders, fulfilling license requests, and working across a multi-disciplinary team (including but not limited to Sales, Finance, Licensing, Support), and focused on License Administration functions.

Your Impact

• Fulfilment of license requests. 
• Preparation of required licensing documentation. 
• Understanding of clients’ product install base & license files. 
• Adherence to monthly closing deadline & related tasks. 
• Assisting Accounts Receivable Administrator with reconciliation. 
• Compliance with Revenue Recognition policies & guidelines. 
• Understanding of the documentation requirements for each process. 
• Ensure applicable documentation is received & preserved as appropriate. 

What You'll Need

• Administrative background, with broad experience in Sales Support, Quote Generation, Order Processing & working with Contracts. 
• Working knowledge of Accounting, Billing, & Invoicing. 
• 3+ years of experience in the software industry preferred. 
• College Degree Preferred.
• Fluent in English. 
• Familiarity with Salesforce.
• Exceptional and professional verbal and written communication skills.
• Highly organized and detail oriented. 
• Strong customer service & interpersonal skills. 
• Strong time management skills. 
• Ability to multi-task and handle often changing work requests. 
• Able to work independently. 
• Intermediate to advanced level in Microsoft Office Applications, in particular Microsoft Excel. 
• Ability to create and sustain effective professional relationships with members of other departments. 
• Knowledge of computer-based accounting systems and back-office business applications, i.e., Oracle or SAP.