Sr Principal Program Manager, Process Excellence

Overview

Our Center for Process Excellence team is on a mission to improve business outcomes and employee experiences by driving step-change improvements in critical enterprise processes, and the technology and analytics supporting these.

As a Sr Principal Program Manager, Process Excellence, you will be responsible for providing leadership and coordination across multiple initiatives. In this role, you will be working with team members at all levels of the organization as well as dedicated transformation teams within the Center for Process Excellence. The role will require you to demonstrate your program management, change management, and process leadership skills, combined with curiosity and understanding of different business domains, to ensure focused and coordinated execution of the initiatives. This position is ideally suited for a highly organized and strategic program manager comfortable in a dynamic environment, with a strong command of conceptual and analytical problem solving related to strategy, organizational design, roles, processes, technology, and metrics.

Responsibilities

• Lead quarterly planning within and across initiatives to ensure priorities align with strategic objectives and deliver impact on agreed metrics
• Support Process Owners and Scrum Master in detailed planning, execution, and delivery of their initiative
• Work closely with teams across the organization (e.g., IT, sales, marketing, engineering) to ensure collaboration and effective execution of project deliverables
• Own the portfolio of initiatives, ensuring that appropriate management processes and tools are in place, and that each initiative is driven efficiently and optimally within scope and budget
• Serve as a point of contact for senior leadership and key collaborators. Provide regular updates, resolve issues, and lead expectations throughout the lifecycle of the initiatives
• Implement metrics to measure overall Center for Process Excellence, as well as individual initiative, performance and ensure continuous improvement
• Identify potential risks and roadblocks, develop mitigation plans, and proactively resolve issues to keep initiatives on track
• Support resource allocation across initiatives, ensuring that teams have the vital tools and support to achieve the initiative goals
• Lead budgets, track expenditures, and ensure cost-effective execution of all initiatives
• Chip in to the development and refinement of program management processes, tools, and methodologies to improve efficiency and outcomes

Qualifications

• 12+ years dynamic experience in program and project management with a consistent record of successfully completing large-scale programs delivering change across people, process, data, and technology in sophisticated, global organizations
• Excellent written and verbal communication skills, with the ability to influence collaborators and drive alignment across teams with varied strengths
• Ability to analyze sophisticated situations, identify challenges, and propose actionable solutions
• Exceptional organizational and multitasking abilities, with experience leading multiple initiatives simultaneously
• Deep knowledge of project management tools (e.g., Jira)Ability to collect and analyze data to make informed decisions and measure success
• Change management experience required
• Process discovery, design, and implementation experience required
• Experience with business process management (e.g., modelling, mining, automation) a plus
• Proven understanding of Lean concepts and tools a plus
• Experience working with Agile / Scrum teams required; Product Owner and/or
• Scrum Master certifications a plus
• PMP or equivalent certification required
• Prosci certifications a plus
• Master's Degree required

Company Description

Waters Corporation (NYSE: WAT), the world's leading specialty measurement company, has pioneered chromatography, mass spectrometry and thermal analysis innovations serving the life, materials, and food sciences for over 60 years. With approximately 8,000 employees worldwide, Waters operates directly in 35 countries, including 15 manufacturing facilities, with products available in more than 100 countries. Our team focuses on creating business advantages for laboratory-dependent organizations to enable significant advancement in healthcare delivery, environmental management, food safety, and water quality.

Working at Waters enables our employees to unlock the potential of their careers. Our global team is driven by purpose. We strive to be better, learn and improve every day in everything we do. We're the problem solvers and innovators that aren't afraid to take risks to transform the world of human health and well-being. We're all in it together delivering benefit as one to provide the insights needed today in order to solve the challenges of tomorrow.

Diversity and inclusion are fundamental to our core values at Waters Corporation. It is our responsibility to actively implement programs and practices to drive inclusive behavior and increase diversity across the organization. We are united by diversity and thrive on it for the benefit of our employees, our products, our customers and our community. Waters is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or protected Veteran status.

Key Words

#LI-Hybrid Program Management, Change Management, Process Management