Sr Product Manager

WHO WE ARE
Northern Trust provides innovative financial services and guidance to corporations, institutions and affluent families and individuals globally. With 130 years of financial experience and nearly 20,000 employees, we call partners, we serve the world's most sophisticated clients using leading technology and exceptional service. Today, we are going through a metamorphosis - starting with our Wealth Management business where we are embracing Agile ways of working and exploring new technologies like cloud, analytics, microservices architecture, etc. Last, but not least, our advanced Digital design systems enable us to put our valued clients at the heart of our user experience.
WHY US
As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company that is committed to strengthening the communities we serve. Our talented, driven, and energetic people are truly changing the face of Northern Trust. The speed with which we work, the influence of each partner and the focus to positively change the client experience is our common passion.
People are our greatest Wealth, so if you have a genuine desire to work in a fast-paced, Agile, inclusive environment which requires teamwork, well-honed problem-solving skills, deadline management, ongoing and comprehensive communication, constant attention to detail, and a commitment to continuous improvement then seek no more!
Qualifications
WHO YOU ARE
As a Sr Product Manager for Private Passport
You will define, deliver, and steward a modern omni-channel platform that delivers personalized experiences to delight our clients.
You work hard to stay on top of fast changing technology and invest a lot of energy in learning new tricks.
You are caught up on industry trends and anticipate what the near future will bring. You love clean interfaces and have a real passion for extraordinary user experience.
Furthermore,
you bring:
• Significant Product Management/ Ownership experience, e.g., translating business cases into story boards; managing the design, build and release of consumer facing software
• Deep knowledge of Agile principles, practices/techniques (e.g., Story mapping, Value scoring) and the flexibility to adapt your experience to new and evolving environments
• Experience acting as a constructive conduit between business and engineering teams
• Strong ability to develop hypotheses and make quick decisions in a fail-fast supportive environment that fosters and encourages a continuous improvement mindset and execution
• A high passion for driving teams towards high performance and a deep pride in quality craftsmanship that delights users
• Experience in user centered design or user research techniques
• Experience in the financial services industry, ideally in the High Net Worth / Ultra High Net Worth segments, active in the startup, agile and tech scene
WHAT YOU'LL DO
As a partner on the Digital Services team, you will be an integral part of one of our nimble and agile cross-functional teams innovating an entire industry. We cherish and nourish our diverse and inclusive culture and welcome you to help us further grow our community.
As a Sr Product Manager for Private Passport
you will:
• Assist in defining and articulating the product vision, roadmap, and value proposition of Private Passport, our Digital Client Portal, in response to evolving client/market needs, best practices of financial planning, competitive landscape, and business strategy
• Follow the practices of lean product management to validate assumptions and make data driven decisions to actively shape Minimum Viable Products and Feature/Story Backlog
• Align key stakeholders and cross-functional teams, including but not limited to business leads, architects, designers, and engineers, to realize the vision and value proposition
• Drive the product lifecycle (idea to release), delivering end-to-end digital experiences that meet defined Objectives and Key Results (OKRs)
• Prioritize backlog items (Features, stories) that align to the product vision
• Deliver outstanding end-user experiences that delight our users
• Monitor a healthy balance between commitments, pace, and quality of work for the team