Sr Product Manager

Job Description

Job Summary:

As leader of the product, clearly communicate and drive product strategy, direction, and vision; maintains the roadmap and strategy for the product in sync with that for the product-line and the overall ACI strategy. As the product champion, continually drive product adoption among the customer base and target market, understand pain points and problems and address them in a timely fashion, with a constant eye on maximizing the ROI for the product; Partner with marketing, product marketing and channels to develop the GTM strategy; Stay engaged with the sales team and articulate the value proposition of the product among customers and prospects alike. The product manager shall maintain an intimate understanding of the payments industry and the competition to quickly identify opportunities and threats, leverage our strengths and overcome our weaknesses while influencing the overall ACI product strategy. The product manager shall be the "go to" person for the product and shall work cohesively with the application development team, AOD, finance, sales, sales operations, legal and the business analysts, representing the market and clearly conveying the requirements to ensure that the products are delivered on time and within budget.

Job Responsibilities:
• Elicits and validates stakeholder requirements. Conducts research and data gathering to analyze and determine appropriate solutions. Manages entire Requirements process to include documentation preparation and presentation.
• Functions as the primary product and target market SME (subject matter expert); understands competitive landscape from strategy to functional capabilities; defines the market and market segments; Identifies customer and prospect problems and market opportunities; builds, updates, and communicates the product line vision, strategy and 5-year road map for core stakeholders and for external consumption.
• Drives the positioning and interaction of the product within the product portfolio and its integration with other products. Defines and executes a distribution strategy for the product to achieve growth targets at desired margin, and through optimal resource consumption. Sponsors innovation that helps achieve the strategic plan.
• Responsible for comprehensive definition and cadence of product Release for a product line to achieve the strategic plan, by identifying and delivering requirements that increase market share and exploit ACI's breadth and depth of solutions across the payment processing lifecycle.
• Clearly articulates the value proposition and positioning of the product. Provides input to solution/product marketing for the go-to-market plan and supports the launch team. Ensures all sales enablement tools are delivered to schedule, and the sales team is trained proficiently. Drives market acceptance by evangelizing product to all stakeholders. Monitors launch effectiveness. Demonstrates thought leadership through participation in conferences, blogs and published papers.
• Actively manages pricing and packaging as a profit and market penetration lever. Monitors key performance indicators of the operations to design, deliver, implement and support the product. Implements corrective action where applicable. Actively manages the product across the entire lifecycle; manages investment levels to maximize revenue and profit performance. Determines timing of sunset of product or release/versions, and follows policies and processes to execute sunset
• Establishes 5 year and 1 year financial goals of the product; leverages the 4 P&L model to establish goals for Maintenance, Products, AOD and Services performance of the product. Determines appropriate and optimal level of investment to maximize margin performance over 5 year period. Establishes operating budget for expense from the capacity planning process (articulates the demand drivers assessed in capacity planning). Uses the stage gate process to secure funding on projects; develops business cases as input to the stage gate process. Monitors, tracks financial performance of the product; forecasts future performance and executes proactive measures to attain financial goals.
• Improves processes and tools that result in positive impacts across the organization.
• Perform other duties as assigned.
• Understand and adhere to all corporate policies to include but not limited to the ACI Code of Business Conduct and Ethics.

Knowledge, Skills and Experience required for the job:
• Bachelor's degree or equivalent work experience.
• 5 years related experience in an industry related role such as technical support, product management or product development type roles with exposure to marketing.

Preferred Knowledge, Skills and Experience needed for the job:
• Deep and broad understanding and experience in all aspects of product management.

Work Environment:
• Standard work environment
• Travel required

About Us

About ACI Worldwide
ACI Worldwide powers digital payments for more than 6,000 organizations around the world. More than 1,000 of the largest financial institutions and intermediaries, as well as thousands of global merchants, rely on ACI to execute $14 trillion each day in payments and securities. In addition, myriad organizations utilize our electronic bill presentment and payment services. Through our comprehensive suite of software solutions delivered on customers' premises, through the public cloud or through ACI's private cloud , we provide real-time, immediate payments capabilities and enable the industry's most complete omni-channel payments experience.