Sr Product Manager

• Product Lifecycle Management
• Manage the end-to-end life cycle of products from ideation through delivery and ongoing optimization.
• Define and own overall product vision strategy and success metrics for key initiatives including data warehouse and business intelligence platforms.

• Roadmap & Backlog Ownership
• Develop and maintain feature roadmaps prioritizing capabilities based on business needs and strategic goals.
• Lead grooming sessions to ensure a consistently up-to-date backlog of clearly defined features and user stories.
• Fully document product features and capabilities in JIRA including measurable acceptance criteria.

• Stakeholder Engagement & Requirements Gathering
• Collaborate across functions (Engineering Universal Creative Entertainment Marketing Sales Supply Chain Operations Product Architecture) to capture and analyze requests define data needs and align priorities.
• Translate complex business requirements into actionable product features and conceptual models.

• Vendor Relationship Management
• Act as the primary point of contact for external vendors (e.g. Orange Logic Qvest) ensuring alignment on objectives timelines and deliverables.
• Monitor vendor performance against SLAs manage change requests and drive continuous improvement initiatives.

• Technical Collaboration & Solution Design
• Partner with architecture and solutions leaders to identify optimal technical solutions that meet client and business needs.
• Work closely with engineering teams and vendors to implement automation and workflow optimizations.

• Data-Driven Product Development
• Perform hands-on data exploration and analysis of large datasets to inform product decisions and enable data-driven features.
• Continually leverage business insights and analytics to refine platform strategy and solve high-impact problems.

• Quality Assurance & Compliance
• Define and execute user acceptance testing for new features and integrations.
• Ensure all workflows and vendor deliverables adhere to NBCUniversal standards and industry regulations.

• Incident & Change Management
• Coordinate resolution of operational issues promptly to minimize disruption.
• Manage change requests effectively to maintain stability in live environments.

• Reporting & Analytics
• Track and report on vendor performance metrics (uptime error rates turnaround times).
• Provide actionable insights and recommendations to improve service quality and operational efficiency.

• Documentation & Governance
• Maintain comprehensive documentation for processes integrations and SLAs.
• Ensure all product and vendor workflows comply with internal standards and regulatory requirements.

• Bachelor's degree or equivalent experience required.
• 3+ years of direct client engagement experience
• 8+ years of relevant work experience in the technology or media industry.
• 5+ years' experience in a role demonstrating strong technical quantitative and analytical skills.
• 5+ years' experience in a role exhibiting excellent written and oral communications effective interpersonal skills project management and strong formal presentation abilities.
• 3+ years product management experience in media gathering client requirements writing product and/or technical specifications working with development teams and managing product roadmaps as well as launches

• Expertise in the SDLC process with a focus on scoping iteration planning user story and acceptance criteria writing rollout management.
• Strong analytical and problem-solving skills - capable of assessing ambiguous situations evaluating diverse factors and adapting existing approaches to devise effective solutions.
• Proven ability to influence and collaborate with senior stakeholders - including those unfamiliar with the subject matter by tailoring communication style and providing guidance on challenging issues.
• Ability to analyze and compare multiple technical solutions providing expert consultation and recommendations to achieve the best outcome for on-air operations.
• Strong decision-making skills with minimal supervision leveraging technical expertise to interpret complex problems and deliver optimal solutions.
• Experience in Television/Broadcast Media Technology or related field
• Experience with Agile methodology
• Experience with using Jira or a similar system to track and maintain feature requirements and development progress
• Natural problem solver who is adaptable in a fast-paced environment and is highly collaborative

What We Do

From film television news theme parks interactive media and streaming our people are at the center of it all. ​Here we solve complex and business-critical problems. That’s why we’re looking for people to help us continue our evolution imagining and delivering the most innovative and disruptive products and services through the latest tech advancements in the industry. ​ Here you can develop solutions. You’ll develop solutions that allow engineers to broadcast live TV from the comfort of their homes. These solutions will enable the use of our collection of hundreds of thousands of distinct intellectual properties across our film television and streaming brands. Here you can transform. You’ll make decisions and solve complex problems by leveraging insights that come from data building AI to help enable solutions to optimize every aspect of our content eco-system. Here you can build. You’ll build emerging immersive technologies that are used to power the broadcasts and streaming of global events like the Super Bowl and Olympics. You can create secure elastic cloud-based services connecting parts of our global platform ecosystem that effect tens of millions of viewers consumers and businesses that consume and love NBCUniversal’s content. And while you design build and architect your career we have the culture to make sure you’re supported. Here you can work and still live your best life! We’re leaders in our fields. We hire smart people and trust them to get the job done. We are never too busy to develop a fellow colleague. We understand our goals – or we ask. When we see something that needs doing – we do it. We make data-driven decisions. We fiercely believe in our talent and their growth. If you're ready to make an impact here you can.

Why Work With Us

For us it's more than just a work life. It's a daily passion. We take great pride in our legacy. We find fun in the challenge. We collaborate and inspire others. We're always creating always solving and always ahead of competition.

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