Sr. Product Manager Digital Payments

• Own product outcomes not just a roadmap.Define and drive the strategy roadmap and success metrics for your product area. Make crisp prioritization decisions that balance user value commercial impact regulatory requirements and technical feasibility.
• Build for the money movement lifecycle. Work across the full payments stack - funding settlement reconciliation and disbursement - to deliver products that are reliable transparent and compliant. Understand how money actually flows and where risk lives.
• Manage paymentsrisk and operations. Partner with payments operations teams to design controls that help mitigate fraud settlement and regulatory risk without degrading the customer experience. Understand ACH card network rules and the operational realities of running a payments business.
• Ship with rigor. Lead cross-functional execution from discovery through launch. Write clear requirements manage scope and dependencies across engineering and design run betas and ensure releases land cleanly with documentation enablement and monitoring in place.
• Be thecustomer expert. Develop deep empathy for how insurance agencies and brokerages manage their payments workflows today. Translate qualitative insight and quantitative signal into product decisions. Support enterprise customers as they modernize their payments operations.
• Think AI-first not automation-first. Approach product problems with a genuine AI-native mindset - identifying where intelligent systems can fundamentally improve decision-making risk assessment or customer experience rather than defaulting to rule-based automation or manual workarounds. Evaluate emerging AI capabilities with product judgment: knowing when AI is the right solution and when it isn't.
• Partner across the business. Work closely with engineering design data compliance sales customer success and finance. Build alignment with senior leadership on strategy and tradeoffs. Communicate clearly and concisely at every level.

• 5+ years in Product Management at a B2B SaaS or fintech company with a track record of shipping products that drove measurable business outcomes
• Strong product sense: Demonstrated ability to make sound product decisions rooted in user empathy data and business context not just stakeholder requests
• Strategic thinking: Ability to zoom out on market dynamics competitive positioning and long-term bets then zoom back in to make the right tradeoff on a given sprint
• Execution excellence: You've taken products from zero-to-one or driven meaningful step-changes in scale; you know how to manage scope unblock teams and land launches
• Analytical rigor: Comfort with data metrics and quantitative reasoning to inform prioritization and measure impact. Proficiency with product analytics tools such as Pendo including the ability to build and maintain dashboards that inform decision-making.
• Exceptional communication: Clear concise written and verbal communication; ability to influence without authority across engineering commercial and executive audiences

• Payments domain experience in North America: Hands-on experience with payment processing money movement or PayFac/payment facilitation platforms (card acquiring ACH/EFT settlement ledgering)
• Payments operations and fraud risk understanding: Familiarity with chargeback management transaction monitoring KYC/KYB and the operational controls that keep a payments business healthy
• Experience in regulated or compliance-sensitive environments: Comfort working within constraints imposed by card network rules Nacha operating rules state-level regulations or similar frameworks

• Medical Dental and Vision Coverage
• Holiday and Vacation Time
• Health & Wellness Days
• A Bonus Day for Your Birthday

What We Do

Transforming the insurance industry is ambitious we know. That’s why at Applied we’re building a team that shows up every day ready to learn willing to try new things and driven to deliver innovative software and services that make us indispensable to our customers – all within a culture built on values that make us indispensable to each other too. At Applied we have a mission and a vision that guide us values that anchor us and a determination to achieve that propels us forward. We push the boundaries of innovation to solve the biggest challenges in insurance – helping us earn the title of indispensable partner from our customers. Our teammates show up as they are creating an authentic environment that fosters collaboration curiosity and connections – and one that doesn’t waste time on the unnecessary confines of corporate bureaucracy or hierarchy. No matter the role or title you have a voice at the table space to work hard and achieve and unending opportunities to be a great teammate.

Why Work With Us

Our commitment to you is simple: when you bring your best we promise you a place where amazing career moments are made possible.

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