Sr Product Manager - Insurance Eligibilities

Henry Schein One is transforming how dental practices operate with connected solutions that simplify administration and improve patient care. As a Product Manager on our RCM team focusing on Insurance Eligibility you’ll play a key role in shaping products that help practices verify patient benefits streamline claims and reduce the administrative burden of insurance processing. In this role you’ll collaborate with engineering design and customer-facing teams to deliver solutions that increase efficiency reduce errors and improve cash flow for dental practices. Your work will directly support providers in getting paid faster and ensuring patients receive the care they need without unnecessary delays. This position can be hybrid in American Fork UT or remote in the United States with the ability to travel up to 10%. What You Will Do

• Conduct customer research and interviews to understand user needs and uncover real-world challenges and preferences to address complex problems

• Translate customer insights into clear product strategies and roadmaps that guide investment decisions

• Define and prioritize requirements manage dependencies and deliver product enhancements that provide measurable value to practices

• Collaborate cross-functionally with teams across the organization – including engineering design sales marketing and support – to bring products to market and ensure adoption

• Maintain clear and consistent communication with internal teams and leadership and build durable artifacts to drive alignment and shared understanding

• Monitor payer trends industry regulations and competitive offerings to inform product direction and identify opportunities

• Learn from and be mentored by senior product managers gaining exposure to best practices while developing your own product management skills

What You Will Have

• 4-5 years of product management experience in SaaS or B2B software

• Comprehensive RCM knowledge across the full revenue cycle (Scheduling → Eligibility → Estimates → Claims → Remits → Patient Statements) including denial management (CARC/RARC) clean claim optimization A/R performance claim scrubbing appeals workflows and write-off logic

• Insurance eligibility expertise including X12 (270/271 276/277 835) clearinghouse and direct-to-payer integrations payer companion guide interpretation real-time vs. batch workflows COB logic benefit parsing (waiting periods frequency limits) etc.

• Technical fluency in X12 EDI standards and familiarity with HL7/FHIR (Coverage & Eligibility) with experience normalizing payer responses into structured data models and integrating with EHR/practice management systems

• Data driven product leader who leverages KPIs such as eligibility automation rate verification turnaround time denial trends clean claim rate and collections performance alongside direct customer insights to inform roadmap decisions and drive measurable revenue impact

• Experienced cross-functional collaborator in matrixed environments partnering across engineering operations and stakeholders to deliver customer- and business-impacting solutions

• Customer-focused and execution-oriented with a bias for action; skilled at breaking complex product goals into incremental testable steps aligned with iterative development practices

• Excellent communicator with a continuous learning mindset able to clearly present product progress and outcomes to stakeholders at all levels while actively seeking feedback and growth

The posted range for this position is $100000 - $130000 which is the expected starting salary range for an employee who is new to the role to fully proficient in the role. Many factors go into determining employee pay within the posted range including prior experience current skills location/labor market internal equity etc. This position is eligible for a bonus target not reflected in the range. What you get as a Henry Schein One Employee

• A great place to work with fantastic people

• A career in the healthcare technology industry with the ability to grow and realize your full potential

• Competitive compensation

• Excellent benefits package – Medical Dental and Vision Coverage 401K Plan with Company Match Paid Time Off (PTO) Sick Leave (if applicable) Paid Parental Leave Short Term Disability Income Protection Work Life Assistance Program Health Savings and Flexible Spending Accounts Education Benefits Worldwide Scholarship Program Volunteer Opportunities and more

About Henry Schein One Henry Schein One is the global leader in dental management analytics communication and marketing software. Our company’s products and services work together as one simple solution to provide users with a seamless and integrated experience.   Our company thrives because of our people. We believe in supportive diverse and inclusive workforce inclusive environments professional development opportunities and competitive compensation packages. We value innovation teamwork and encourage work-life balance. One of many reasons why Henry Schein One leads the industry is because of our products services and most importantly our people. In 2022 Henry Schein One was named one of Best Companies to Work for in Utah. Click here for more information: 2022 Best Companies to Work For | Henry Schein One Henry Schein Inc.  is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race color religion creed national origin ancestry disability that can be reasonably accommodated without undue hardship sex sexual orientation gender identity age citizenship marital or veteran status or any other legally protected status . Unfortunately Henry Schein One is not currently hiring individuals residing in Alaska Delaware Hawaii Louisiana Nebraska North Dakota Rhode Island South Dakota Vermont West Virginia Washington DC or Puerto Rico and other US Territories.