Sr Prom Payment Specialist

A collective energy and ambition. A place where you can make a real difference.

We’re a company that genuinely cares about our people, our products, our consumers and the environment.

Our unique, informal culture champions courage, determination and collaboration. Knowing we have an open and supportive team means each of us has the freedom to take responsibility and ownership. We have a shared passion to work hard, innovate and push boundaries.

United by the belief that when we strive for growth, anything is possible. While we might not be the largest company in our industry, we believe we can have the biggest impact because: Together We Have the Power to Win.

Job location: Remote - Pennsylvania / New Jersey

Role Summary

Reporting to Finance, the role of the Sr. Promotion Payment Specialist is to review, research and resolve customer trade and non-trade deductions. Obtain backup documentation to validate claims and determine next steps. Process credit memos in a timely manner to prevent aging. Analyze trends and communicate effectively with field sales and brokers to investigate on-going issues, identify root causes, and prevent aging. Utilize SAP and High Radius DMS systems to manage the deduction workload and reduce the DDO. Participate in projects and audits pertaining to Promotion Payments processes and procedures.

Role Accountabilities and Responsibilities

• Follow up on aging deductions with cross functional teams, carriers, or warehouses, for current and on-going issues and to prevent deductions from aging.

• Request POD’s and submit freight claim requests to logistics department.

• Communicate via email and customer portals, providing key details to investigate and obtain status of open deductions and backup documentation.

• Identify root causes and implement measures to prevent and reduce deductions.

• Investigate OS&D claims, backup documentation and other dispute attributes to determine next steps.

• Issue credit and debit memos or apply return credits to deductions when applicable.

• Provide supporting evidence for auditors and demonstrate processes.

• Assist with special projects and project implementations.

Education and Experience

• High School degree required. Associates or B.S. degree from an accredited institution preferred or 3-5 years equivalent work experience. 

• Minimum of two years’ experience in A/R or related accounting function.

• Experience processing credit memos and obtaining documentation.

Skills and Competencies

• Highly organized, team-oriented individual who is willing to learn.

• Excellent computer skills – Excel and Customer portals.

• Experience with SAP, High Radius and Siebel a plus.

• Strong time management skills and ability to adhere to month end timelines.

• Strong research and communication skills with the ability to communicate effectively with others, both internally and externally.

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Church & Dwight is proud to be an Equal Opportunity Employer/Veterans/Individuals with Disabilities.
For more information on our company, our brands and our culture visit us at http://www.churchdwight.com/