Sr Researcher

Our Company
Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. 
We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

The opportunity

On the Design Research & Strategy team, our mission is to lay a user-centered and data-driven foundation for Adobe product design and development. We are seeking a Senior Experience Researcher to steer research on horizontal initiatives and strategic point products from early explorations through shipping product.

What you’ll be working on

• Assess a project’s scope, determine appropriate research questions, and identify appropriate research methods (developing new methods to meet needs).

• Run research studies from start to finish, including; developing a realistic research plan and materials, recruiting participants, and synthesizing data into findings.

• Advocate for the customer by articulating research findings and product ideas through clear and insightful presentations.

• Engage with different roles across the company and product teams to understand and influence business goals, system architecture, and product designs.

• Mentor junior staff and oversee contractors/vendors on more complex programs of study.

• Present work in group-wide or company-wide forums (e.g., lunch and learns, tech summit, MAX, etc.).

• Build alliances across the company to identify new partners, drive collaboration, and deeply understand the business context of research problems. 

What you’ll bring to the team

Must haves:

• Significant hands-on research experience, with at least some of that experience in an industry setting (e.g. UX/product research, market research, consulting, etc.)

• An undergraduate degree from a 4-year, accredited institution.

• Able to handle areas (user/product/domain) that may be ambiguous or ill-defined.

• Proven ability to use multiple research methods and are able to explain the rationale for using each one.

• Experience with ethnographic research. 

• Awareness of UX industry trends, incorporating new research techniques when appropriate.

• Strong organizational, planning, and time management skills.

• An understanding of the product life cycle and can time research to have maximum impact.

• Can collaborate effectively across all project roles (design, research, product management, engineering, etc

• Don’t just summarize study data, but go one step further to identify meaningful user needs and/or product issues.

• Can proactively identify and communicate clear product solutions based on these findings, sometimes across organizational departments.

• Ability to clearly articulate ideas, sometimes in various ways to meet the needs of different recipients (written reports, user profiles, scenarios, etc.).

• Experience presenting work at the management, director, and VP levels.

Nice to haves:

• An advanced degree in psychology, anthropology, data science, or a related field.

• Experience with education research or deep knowledge of education systems including having worked as a teacher or administrator in US public education or other education systems internationally.

• Familiarity with or interest in Adobe’s creative (Photoshop, InDesign, Illustrator), document (Acrobat, PDF), and/or Experience (Analytics, AEM, etc,) tools.

Why you’ll love working here

• Collaborate with and learn from other researchers from a wide range of backgrounds; Psychology, Anthropology, HCI, Computer Science, Design and Management, Linguistics, and more.

• At Adobe, we value the differences in others’ stories and ideas— You’ll be able to bring your authentic self to work every day.

• We offer a competitive benefits package including; unlimited vacation days, 401k matching, educational reimbursement, wellness dollars, fertility benefits, parental leave, childcare assistance, gender reassignment benefits, and more!

About Adobe Design

Adobe Design creates tools that amplify the world’s ability to create and communicate. We’re a global team of designers, researchers, prototypers, content strategists, program managers, and more who work across Adobe’s three product lines: Creative Cloud, Document Cloud, and Experience Cloud.

Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $115,800 -- $214,100 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.

At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

Adobe is proud to be an Equal Employment Opportunity and affirmative action employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.
 

Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email [email protected] or call (408) 536-3015.

Adobe values a free and open marketplace for all employees and has policies in place to ensure that we do not enter into illegal agreements with other companies to not recruit or hire each other’s employees.