Sr Salesforce Administrator

BeyondTrust is a place where you can bring your purpose to life through the work that you do, creating a safer world through our cyber security SaaS portfolio.

Our culture of flexibility, trust, and continual learning means you will be recognized for your growth, and for the impact you make on our success. You will be surrounded by people who challenge, support, and inspire you to be the best version of yourself.

The Role

Responsible for the administration and continuous improvement of Salesforce for all stakeholders, including Sales, Marketing, Accounting, and all other internal teams utilizing the platform. Acting as the liaison between various internal groups, the SF Administrator will be responsible for managing the Salesforce environments (production and sandboxes), supporting Salesforce-based applications, troubleshooting, and working with end-users to ensure that the application meets the needs of the business and keeps pace with any changes in operational requirements, policies and procedures.

What You’ll Do

• Administration of the Salesforce environment including customizing and implementing profiles, roles, security settings, sharing rules, custom applications, custom objects, custom fields, page layouts, workflow, validation rules, dashboards, and reports
• Coordinate testing and manage deployment of software updates following standard SDLC processes utilizing available CI/CD tools and methods
• Assist with development of data handling processes to minimize duplication
• Provide guidance and best practice advice to users who are developing and running periodic reports to ensure data and process integrity
• Assist with development and maintenance of administrator and user documentation
• Keep up to date with Salesforce releases, features, and best practices and making recommendations to process owners, stakeholders, and management regarding their implementation
• Be a role model and mentor to team members with less experience, providing guidance and support on technical and non-technical aspects of Salesforce Administration

What You’ll Bring

• Bachelor’s degree in Computer Science or related field preferred, or equivalent experience
• Experience in sales and/or marketing environment with a working knowledge of sales and marketing processes, such as in-depth knowledge of CRM systems and strategies
• Data management tools (Data Loader, XL Connector)
• Proven experience building components of a Salesforce system to support business processes

Nice To Have

• Closure of incidents within defined SLAs
• Timely preparation, updates, and completion of work items
• Completion of projects within scope and deadlines
• Clear communication with team members and stakeholders
• Identification of components required for complete solutions
• Internal procedure compliance and recommendations for improvements
• Salesforce lightning and Jira

Better Together

Diversity. Inclusion. They’re more than just words for us. They are the guiding values of how we build our teams, cultivate leaders, and create a culture where people feel connected.

We take care of our employees so they can take care of our customers. Customers who come from all walks of life just like us. We hire incredible people from diverse backgrounds because when we are different together, we are stronger together.

About Us

BeyondTrust is the worldwide leader in intelligent identity and access security, enabling organizations to protect identities, stop threats, and deliver dynamic access. We are leading the charge in innovating identity-first security and are trusted by 20,000 customers, including 75 of the Fortune 100, plus a global ecosystem of partners.

Learn more at www.beyondtrust.com.