Sr. Software Engineer, Resiliency and DR

Who we are

 

At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives. We’re a purpose-driven company, and our beliefs are the foundation of how we conduct business every day. We’re guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Collectively, these values inspire us to work together as One Team with our customers at the center of everything we do, and to take care of ourselves, each other, and the communities in which we live and work. We challenge the status quo, ask questions, and find solutions. Join us as we enable the hopes, dreams, and ambitions of millions of people around the world.

 

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Job Description Summary:

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 392 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

Job Description:

We believe that the value of our products are maximized when we have the trust of our customers. Core to maintaining that trust is ensuring that the platforms supporting those products are available when they need them.  To that end, a new Resiliency and Disaster Recovery (RDR) team is forming with the mission to enable seamless reliability of PayPal’s products and services against any internal or external risk.  We are looking for engineers interested in getting in on the ground floor of this new startup and helping us build a great team and platform.  

The Senior Engineer, Resiliency & DR acts as the lead Chaos Engineering software engineer for the team.  In this role, your typical day consists of building platforms and tools to automate PayPal’s resiliency testing across the entire organization, exposing results of Chaos testing to make our current resiliency posture visible to stakeholders and peers, analyzing results from unplanned large-scale chaos events to improve overall site reliability, and developing products that expose the real-time state of platforms to the operational teams that require situational awareness for traffic and incident response actions.  As the team grows you will help attract and develop strong engineering talent and engineering practices. 

Responsibilities

• Responsible as Chaos Engineering technical owner for our team, automating our current Resiliency testing and leading the development of a Chaos Engineering platform for use by SRE and Product Development teams
• Responsible for partnering with DR Operations to enable monitoring and reporting of the current disaster recovery posture and technical readiness across the enterprise, including identifying any material gaps in readiness
• Responsible for the development of products that expose the real-time state of our platforms to the operational teams that require situational awareness for traffic and incident response actions

Requirements

• Bachelor’s degree in Computer Engineering/Computer Science or related field (or equivalent experience).

• Track record designing, developing, and delivering significant, complex software components as part of large-scale software services.

Strong technical background, with:

• Proficiency in designing large-scale distributed systems with high availability and observability

• Experience delivering Cloud-based solutions (ideally GCP and AWS).

• Experience with experimentation, monitoring, and reporting tools and best practices.

• Experience with Chaos Engineering (practical or theory) is a major plus.

• Experience in software release lifecycle with modern distributed version, including CI/CD.

• Great analytical and problem-solving skills.

• Strong influencer and strong communicator, both written and spoken.

Behaviors:

• Approach problems with humility, rigor, and decisiveness.

• Demonstrate a high emotional quotient and empathy, with ability to build trust and create psychological safety while tackling tough problems and navigating conflicts.

• Identify and solicit input from all stakeholders, balancing competing needs and distilling a coherent strategy.

• Lead by meeting people where they are at and building bridges to where you need them to go.

• Emphasize iterative progress, risk management, and delivering value.

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected].

Subsidiary:

PayPal

Travel Percent:

0

For more than 20 years, PayPal has remained at the forefront of the digital payment revolution. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, our open digital payments platform gives PayPal’s 400 million active account holders the confidence to connect and transact in new and powerful ways. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying, or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom, enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected].