Sr Solution Architect SFDC

Job Description Summary

Company Background

Founded in 1897 and headquartered in Franklin Lakes, New Jersey, Becton Dickinson (BD) is a medical technology company, with approximately $18 billion in annualized revenue, that serves healthcare institutions, life science researchers, clinical laboratories, industry, and the public. BD manufactures and sells a broad range of medical supplies, devices, laboratory equipment and diagnostic products. It employs nearly 65,000 people serving more than 190 countries throughout the world.

The company's customers include healthcare institutions, science researchers, clinical laboratories, the pharmaceutical industry and the general public. BD was one of the first companies to sell U.S.-made glass syringes. It was also a pioneer in the production of hypodermic needles.

Becton Dickinson operates through three worldwide segments:

BD Medical• Diabetes Care• Medication Management Solutions• Medication and Procedural Solutions• Pharmaceutical Systems

BD Life Sciences• Biosciences• Integrated Diagnostic Solutions

BD Interventional• Peripheral Intervention• Surgery• Urology and Critical Care

Job Description Summary:

This role is part of TGS Platform Solutions and Services organization and will provide business systems and functional support across Sales and Service processes. The ideal candidate must have minimum 7 years experience in Salesforce implementation and will design and architect technology solutions across customer sales and service enablement processes. The selected candidate will interface with business partners and technology teams and ensure solution delivery for the Sales and Commercial project portfolio.

The TGS SFDC Sr Solution Architect will work with Business Partners, Platform Solutions & Engineering, and other TGS pillars on analysis, design, architecture and delivery of high-quality technical solutions. The candidate needs to possess great communication and problem-solving skills. Candidates must have experience with Salesforce.com Sales, Service, and Experience (Community) cloud. The ideal candidate will be independent, self-motivated, innovative, prioritize effectively, organized, detail oriented, able to work with cross-functional teams, and quickly adapt to change.

Job Description

We are the makers of possible

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities.

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you'll be supported to learn, grow and become your best self. Become a maker of possible with us.

Job Description:

• Solve complex, large-scale business challenges to produce secure, scalable and high-performance solutions that maximize the full potential of the Salesforce Platform.
• Design and architect platform enhancements and system changes in collaboration with our strategic system integrators across Salesforce Platform
• Collaborate with Business Partner teams, Platform Solutions analysts, Development teams to elicit and translate business requirements into Function Design and & Technical Specifications.
• Lead and participate in solution design discussions with TGS strategic system integrators to deliver solutions that scale across businesses and regions
• Provide technical support to develop integrated solutions across cross functional business processes, applications, and platforms.
• Lead solution architecture and prototype technical solutions
• Improve delivery quality through unit testing, regression testing and performing FUT verification.
• Facilitate & collaborate with global vendor(s) support teams to ensure break fix issues are resolved in a timely manner.
• Perform root cause analysis for break fixes & identify permanent resolutions thru software fix or business process change

Qualifications

• Proven functional/technical professional with full lifecycle SFDC implementation experience and at least 7 years of experience working with SFDC.
• Strong analytical and problem-solving skills.
• Excellent verbal and written communication skills.
• Ability to demonstrate concepts visually and in writing in a way that enables stakeholders to decide with confidence
• A strategic approach to solution design, with proven ability to develop and execute tactical plans to support the strategy
• Proven ability to translate business process and URS into functional requirements and solution design.
• One or more of the following Salesforce.com Certifications: Technical Architect, Application Architect, System Architect, or 3+ of the Specialization Certifications under Technical Architect umbrella.
• Experience with Salesforce.com Lightning.
• Ability to influence others across various levels in the organization, work independently, and manage through ambiguity.
• Work across multiple time-zones.
• Ability to effectively balance and prioritize multiple projects concurrently.
• Experience with waterfall and agile project management methodologies.

Preferred

• Salesforce.com Technical Architect (combination of Specialization Certifications under), Advanced admin/developer, Sales cloud, Service Cloud, Experience (Community) Cloud certifications
• Experience with SFDC CRM Analytics
• Active in the Salesforce community
• Experience with Conga CLM, Conga CPQ, Conga Tender Management and Conga Composer
• Experience with Apex triggers, classes, Visualforce, Lightning components.
• Experience integrating Salesforce.com with various applications.
• Salesforce.com advanced admin, sales cloud, service cloud, and community cloud certifications.
• Experience with Salesforce.com org consolidation.
• Experience with Salesforce.com data and metadata migration tools.
• Experience working in a large matrixed and FDA regulated corporation.
• Knowledge of Marketo, ServiceMax, Oracle CPQ.

Duties may include but not be limited to:

• Lead development teams to deliver full lifecycle SFDC implementations from inception to roll-out.
• Review and triage of business demand, and creation of business cases.
• Gather user requirements, functional requirements, conduct analysis, design solutions on the Salesforce.com platform, and establish metrics for success.
• Troubleshoot and problem solve technical production issues.
• Write comprehensive design specifications (functional specifications and solution/technical design document), functional unit test, and user acceptance tests.
• Perform gap analysis between SFDC capabilities and client requirements.
• Manage projects for application development to meet business needs and best practices
• Coordinate efforts with other teams within IT to complete interfaces and complementary components to deliver those requirements
• Assist in developing data movement strategies and implementing data cleansing/data quality tools

For certain roles at BD, employment is contingent upon the Company's receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD's Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

Why Join Us?

A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It's also a place where we help each other be great, we do what's right, we hold each other accountable, and learn and improve every day.

You will learn and work alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time. And through the organization's investment in BD University, you will continually level up your tech skills and expertise.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you'll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.

To learn more about BD visit https://bd.com/careers

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

PDN

Primary Work Location

USA CA - San Diego Bldg A&B

Additional Locations

USA NJ - Franklin Lakes

Work Shift