Sr. Solutions Architect, ServiceNow

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Sr. Solutions Architect, ServiceNow in the United States.

This role is an exciting opportunity for a seasoned solutions architect to lead the design and implementation of advanced IT Asset Management (ITAM) systems using ServiceNow. You will play a critical role in shaping scalable, end-to-end solutions that optimize asset lifecycle management, compliance, and operational efficiency. Working in a highly collaborative and innovation-driven environment, you will partner with cross-functional teams to translate complex business needs into technical architectures. The position combines strategic oversight with hands-on configuration and integration work across modern IT ecosystems. You will contribute to large-scale digital transformation initiatives while leveraging cutting-edge technologies. This is an ideal role for a proactive expert who thrives on solving complex challenges and driving continuous improvement.

• Collaborate with stakeholders to gather and translate business requirements into scalable ITAM solution architectures using ServiceNow SAM and HAM modules.
• Design and implement end-to-end ITAM solutions covering software and hardware asset lifecycles, including procurement, deployment, compliance, and disposal.
• Configure and customize ServiceNow modules, including workflows, dashboards, reports, and data models, to meet organizational needs.
• Work closely with developers, administrators, and IT teams to integrate ITAM solutions within existing systems and infrastructure.
• Provide technical leadership and support throughout implementation, resolving issues and ensuring optimal system performance.
• Assess current ITAM processes and identify opportunities for improvement, automation, and increased efficiency.
• Monitor system performance, analyze key metrics, and deliver insights for continuous optimization and cost control.
• Collaborate with vendors and software publishers to optimize licensing strategies and ensure compliance.
• Deliver training sessions and knowledge-sharing initiatives to promote best practices and effective system usage.

Requirements:

• Bachelor’s degree or equivalent professional or military experience.
• Proven experience as a Solutions Architect with a strong focus on IT Asset Management and ServiceNow SAM/HAM implementations.
• In-depth knowledge of ITAM principles, asset lifecycle management, licensing models, and compliance standards.
• Strong hands-on experience with ServiceNow administration, configuration, and customization.
• Experience designing and deploying end-to-end ITAM solutions, including integrations with enterprise systems.
• Excellent analytical and problem-solving skills with the ability to translate complex business needs into technical solutions.
• Strong communication and interpersonal skills, with the ability to collaborate effectively across technical and business teams.
• Project management capabilities with experience managing timelines, priorities, and deliverables.
• Relevant certifications such as ServiceNow SAM/HAM or ITIL are highly desirable.
• Self-driven mindset with a strong commitment to continuous learning and staying current with industry trends.

Benefits:

• Fully remote work flexibility within the continental United States.
• Competitive salary with performance-based incentives.
• Comprehensive healthcare coverage including medical, dental, and vision plans.
• Retirement savings plan with employer contributions.
• Paid time off and company-recognized holidays.
• Opportunities for professional development, certifications, and continuous learning.
• Exposure to cutting-edge technologies including AI, cloud, and digital transformation solutions.
• Collaborative and innovation-focused work environment.
• Occasional travel opportunities (approximately 10%) for team collaboration and project needs.