Job Description
ABOUT THIS POSITION
While our Sr. Specialist Application Engineers are involved in multiple things throughout the Technology organization primarily they are responsible for working with the Technology and the Business teams to design build and implement amazing web and process applications. These Team Members are also charged with assisting the Client Success department in resolving issues relating to production processes. The Sr. Specialist Application Engineer is responsible for troubleshooting and resolving technical issues as wellWHAT YOU'LL DO
Proposes technical solutions to the Manager Application Engineering
Designs/develops/tests/implements improvements or new features into the Waystar website and core processing applications
Responsible for developing/augmenting applications based on the functional and technical specifications
Responsible for adhering to Waystar coding standards and the approved technologies and proposing amendments to either when necessary
Unit tests all changes on development and then works with the appropriate Business and/or Technology Owner(s) to ensure that the developed solution meets the business requirements
Communicates the development progress daily to senior-level team members
Attends to any work items assigned through the internal case system in a timely fashion
Takes ownership of work items assigned communicates estimates and daily progress as part of the SDLC process and actively works to resolve issues blocking progress
Assists in the QA process
Participates as required in Production Code Turn days providing instructions for deploying the code changes successfully and for Smoke Testing code post-release
Develops and maintains open and fluid communication with Management
Develops and maintains a positive relationship with other team members
Assists in the creation and/or approving of technical specifications
Assists in identifying areas in the application that need to be refactored
Works with the various departments and team members to design and/or implement various new enhancements to the existing web application.; this includes but is not limited to SQL table design SQL stored procedure design and process design in the designated programming language
Tracks any changes required by such development using internal tools and communicates to the QA Team any abnormalities required to push the changes from development through the various stages to production
Identifies and informs the Manager Application Engineering of areas of the application that can be improved by refactoring optimization and/or other improved technology solutions
Notifies the Manager Application Engineering of any problems that negatively impact applications and works to implement a solution
Communicates and works with the Manager Application Engineering to reassign any items that cannot be addressed in a timely fashion
Provides estimates for project tasks using an internal project tool and updates the estimates if they increase or decrease
Solves complex technical problems with little oversight
Mentors fellow team members in their development as Application Engineers helping them to build correct technical solutions
Additional duties as assigned
* Develops and maintains a positive relationship with other team members
* Assists in the creation and/or approving of technical specifications
* Assists in identifying areas in the application that need to be refactored
* Works with the various departments and team members to design and/or implement various new enhancements to the existing web application.; this includes but is not limited to SQL table design SQL stored procedure design and process design in the designated programming language
* Tracks any changes required by such development using internal tools and communicates to the QA Team any abnormalities required to push the changes from development through the various stages to production
* Identifies and informs the Manager Application Engineering of areas of the application that can be improved by refactoring optimization and/or other improved technology solutions
* Notifies the Manager Application Engineering of any problems that negatively impact applications and works to implement a solution
* Communicates and works with the Manager Application Engineering to reassign any items that cannot be addressed in a timely fashion
* Provides estimates for project tasks using an internal project tool and updates the estimates if they increase or decrease
* Solves complex technical problems with little oversight
* Mentors fellow team members in their development as Application Engineers helping them to build correct technical solutions
* Additional duties as assigned
WHAT YOU'LL NEED
6+ years of .NET and SQL Server experience
Unit Testing experience
Excellent written and verbal communication skills
Ability to work in a very fast-paced environment & welcome change
Highly self-motivated
Ability to work both in team and solo environments
Experience building highly scalable software solutions
Subject Matter Expertise in at least one technical track
Bachelor’s degree in related field or equivalent work experience
Preferred Skills:
N-Tier and SaaS development experience is preferred
ABOUT WAYSTAR
Through a smart platform and better experience Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle.
Waystar’s healthcare payments platform combines innovative cloud-based technology robust data and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers 1K+ hospitals and health systems and is connected to over 5K commercial and Medicaid/Medicare payers. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work always; making it happen; and joyful optimistic & fun.
Waystar products have won multiple Best in KLAS® or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book™ surveys since 2012. The Waystar platform supports more than 500000 providers 1000 health systems and hospitals and 5000 payers and health plans. For more information visit waystar.com or follow @Waystar on Twitter.
WAYSTAR PERKS
- Competitive total rewards (base salary + bonus if applicable)
- Customizable benefits package (3 medical plans with Health Saving Account company match)
- We offer generous paid time off for our non-exempt team members starting with 3 weeks + 13 paid holidays including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 paid holidays
- Paid parental leave (including maternity + paternity leave)
- Education assistance opportunities and free LinkedIn Learning access
- Free mental health and family planning programs including adoption assistance and fertility support
- 401(K) program with company match
- Pet insurance
- Employee resource groups
Waystar is proud to be an equal opportunity workplace. We celebrate value and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race color religion age sex national origin disability status genetics marital status protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
This applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.
Skills Required
- 6+ years of .NET and SQL Server experience
- Unit testing experience
- SQL table design and stored procedure development
- Experience building highly scalable software solutions
- Subject matter expertise in at least one technical track
- Excellent written and verbal communication skills
- Bachelor's degree in related field or equivalent work experience
- Ability to work in fast-paced changing environments and both independently and on teams
- N-Tier development experience
- SaaS development experience
Waystar Compensation & Benefits Highlights
- Retirement Support—A 401(k) plan with a clearly defined employer match is highlighted and the match is characterized as solid relative to standard offerings.
- Leave & Time Off Breadth—PTO and paid holidays are described as generous with additional options such as volunteer time off enhancing overall time‑off access.
- Parental & Family Support—Paid maternity paternity and adoption leave are available and fertility support is included as part of the family‑focused package.
Waystar Insights
What We Do
Waystar harnesses the power of agentic AI generative AI and advanced automation to drive meaningful outcomes so providers reach peak financial performance and patients receive care with confidence.The Waystar platform is used by more than 1 million providers and supports over 60% of the U.S. patient population - and integrates with all major HIS and practice management systems.The financial and administrative challenges facing healthcare providers are daunting. Waystar’s technology platform simplifies and unifies healthcare payments across the revenue cycle. We empower healthcare organizations to automate manual work gain insight into processes and performance and ultimately collect more revenue.At Waystar we know there’s a better more efficient way forward. Let’s climb the mountain ahead of us to reach new heights in healthcare.
Why Work With Us
Our Waystar values serve as a compass to center our decisions inspire action and promote outstanding performance. We are dedicated to providing a diverse inclusive workplace and fostering a shared sense of belonging.
Waystar Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
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Date Posted
07/04/2026
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