Sr. Technical Program Manager

About Philo

At Philo we’re a group of technology and product people who set out to build the future of television marrying the best in modern technology with the most compelling medium ever invented — in short we’re building the TV experience that we’ve always wanted for ourselves. In practice this means leveraging cloud delivery modern tech stacks machine learning and hand-crafted native app experiences on all of our platforms. We aim to deliver a rock solid experience on the streaming basics while cooking up next generation multi-screen and multi-user playback.

About the Program Management team

Philo's Program Management team is the connective tissue that makes our most complex technical and product initiatives actually land. We're a small high-leverage function within Business Operations built to bring structure and execution rigor to cross-functional work that cuts across Product Engineering and the business.

The team is led by the Head of Program Management who reports to our COO and partners closely with our Head of Product and Engineering leadership. We own the portfolio of major programs across the company — things like platform feature rollouts across six distribution surfaces billing infrastructure changes and new product launches — and we make sure the right people are coordinating dependencies are tracked and delivery doesn't fall through the cracks.

The Program Management team at Philo is in growth mode— we've proven the model works and now we're adding our first Senior Technical Program Manager to scale what we can take on. You'll be joining a team that has real ownership direct access to senior leadership and meaningful impact on how Philo operates.

The Role

We're looking for a Senior Technical Program Manager to own end-to-end execution of multi-platform technical programs at Philo. This is a hands-on execution role — you'll be embedded in the product development process working daily with Product Managers engineering domain leads and QA to coordinate rollouts enforce process standards and keep complex cross-team programs on track.

A large part of this role is about bringing structure to work that doesn't have it yet. Philo ships features across a lot of surfaces: web iOS Android Roku Amazon Fire TV Samsung Vizio and more. Getting a feature from its first platform to the rest of the lineup requires careful dependency management clear communication and someone who can hold teams accountable without being a bottleneck. That's you! 

You'll report to the Head of Program Management and work closely with the Head of Product and Engineering and Business leadership. 

Responsibilities

Program Execution

• Own 5–8 active multi-platform rollouts at any given time (e.g. a new feature that was already proven on Roku now being rolled out to web iOS and Android; or billing flow changes across all distribution platforms)
• Drive programs end-to-end: scoping requirements technical design coordination implementation tracking testing launch and post-launch retro
• Build and maintain project schedules milestone tracking and dependency maps across engineering domains
• Track sprint and marathon commitments across domain teams; surface blockers early and drive resolution
• Document decisions action items and outcomes in Notion; track action items through to completion
• Lead program-level meetings including kickoffs and cross-team syncs
• Present program progress in planning meetings and other forums as needed

Cross-Domain Coordination

• Coordinate work across Philo's engineering domain teams on complex multi-domain programs
• Ensure platform-specific requirements are captured and that no surface gets left behind
• Partner with domain leads on what is being prioritized each cycle; identify resource gaps and bottlenecks early
• Coordinate with QA as part of the standard rollout process; testing coordination is part of the job

Process Standards

• Review PRD quality for complex cross-platform and cross-domain projects; flag missing requirements before they surface in implementation
• Identify opportunities for better definition or optimization in the development planning process run quarterly retros on the process and work with leadership to implement recommended changes
• Complete process administration milestones e.g. setting up the project database for a new quarter and communicating it out
• Support Philo's Product Managers with tactical execution ensuring teams are following established process and that the Project Tracker is consistently accurate
• Build repeatable mechanisms for planning dependency management readiness checks and executive visibility — bring structure without unnecessary process overhead

Stakeholder Partnership

• Partner daily with the Head of Product and his PMs on what needs coordination; own how that coordination happens
• Coordinate with Engineering leadership on resourcing and launch timelines
• Escalate to the Head of Program Management when blockers cannot be resolved at the program level
• Bridge communication between technical and non-technical stakeholders

Qualifications

Required

• 10+ years of technical program management experience with a track record of owning complex multi-team software programs end-to-end
• Experience at a consumer technology company shipping products across multiple platforms or surfaces (mobile web connected TV or similar)
• Strong grasp of software development lifecycle: you can engage meaningfully with engineers on technical approach understand system-level tradeoffs and facilitate design discussions
• Demonstrated ability to coordinate across multiple engineering domains simultaneously managing dependencies and keeping programs moving in ambiguous environments
• Disciplined about documentation and process— you make things findable traceable and repeatable
• Comfortable operating as an individual contributor in a lean organization where you own execution not just coordination
• Experience with Jira Notion or similar project tracking and documentation tools
• Background in streaming or subscription consumer products

Preferred

• Familiarity with multi-platform distribution environments (Apple Google Roku Amazon or similar)
• Experience in a startup or scale-up environment where the program management function was still being built out

What we’re NOT looking for:

• Someone who works best in a large team or heavy process infrastructure to be effective
• A project coordinator who tracks status without influencing outcomes
• Someone who conflates program management with Jira administration

More about Philo

At Philo we're a company that puts people first—both our subscribers and our team. We empower our colleagues to do their best work while supporting one another in pursuing shared goals. We value pragmatism pride in our work and passion with transparency and openness as fundamental parts of our culture.

We're committed to diversity equity inclusion and accessibility as we grow the Philo team and shape the future of TV. We believe that a diverse range of voices and perspectives enables us to innovate faster and create the best experiences for our subscribers. Philo is proud to be an Equal Opportunity Employer. We're committed to supporting every candidate and employee. If you need an accommodation at any stage of the process please email [email protected] and we'll work with you to meet your needs.

Philo offers 70+ top-rated networks streaming live and on-demand including AMC BET CMT Comedy Central Discovery Channel Food Network Hallmark Channel HGTV HISTORY Investigation Discovery Lifetime MTV Nickelodeon OWN VH1 We TV and more. It also includes all the groundbreaking originals and blockbuster movies available with AMC+ and access to HBO Max Basic With Ads and discovery+. Our extensive library boasts over 85000 titles and our unlimited DVR allows users to save their favorite shows and movies for up to a year skipping ads for a seamless viewing experience. Stream on up to three devices simultaneously whether on your phone tablet laptop or TV using Roku Apple TV Fire TV Samsung TV Android TV Vizio TV or Chromecast.

Philo is headquartered in San Francisco with offices in New York City and Cambridge MA. Our leadership team includes alums from HBO Tubi and Meraki and is backed by NEA and industry partners like Warner Brothers Discovery Viacom AMC and A&E.

Join us at Philo and be part of a team that's shaping the future of TV!

Status: Full-time
Location: San Francisco CA Brooklyn NY Cambridge MA or remote within the U.S.
Compensation: Includes annual salary company stock options and health benefits. Salary is determined by experience and location:

• San Francisco New York City: $195K - $230K
• Boston DC Metro Los Angeles Seattle: $185K - $230K
• Denver Atlanta Austin Las Vegas Sacramento Chicago: $175K - $210K
• Texas Florida: $165K - $200K

We value a diverse and inclusive workplace and we welcome people of different backgrounds experiences skills and perspectives. Philo is an equal opportunity employer. We believe that everyone does their best work when they are supported by each other and the company and we offer a generous set of benefits to make sure the Philo team is happy and healthy. Here is a sampling of the benefits we offer our team:

• Full health dental and vision coverage for you and your family
• 401(k) plan with employer contributions (we match 100% of deferrals up to 3% of pay and 50% of the next 2% of pay)
• Flexible working hours
• Up to 20 weeks of fully paid parental leave
• Unlimited paid time off for vacation and sick leave
• $2000 annual vacation bonus (we pay you to take a two week vacation)
• $5250 annually for professional development and educational assistance
• $1250 annual home office + TV stipend during first year of employment ($250 annually thereafter)
• $500/month ($6000/year) bonus for employees who commit to working at least 3 days per week in our offices plus generous commuter benefits ($315/month towards transit rideshare bike rental or parking at our HQ office in San Francisco)
• Free Gympass subscription — an all-in-one corporate benefit that gives employees the largest selection of gyms studios classes training and wellness apps
• Dog-friendly office
• And much more!

For California Residents: Philo’s CCPA Notice at Collection – Employees Applicants Owners Directors Officers and Contractors

Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

What We Do

Philo is a streaming television service that's reimagining the TV experience for the modern viewer. Founded by a group of technology and product enthusiasts we set out to build the future of television by combining the best of modern technology with the most compelling medium ever invented—delivering the TV experience we've always wanted for ourselves. At our core Philo provides an affordable easy-to-use streaming platform that gives users access to 100+ live TV channels thousands of on-demand shows and movies and unlimited cloud DVR storage. We focus on delivering exceptional entertainment and lifestyle content from networks like AMC HGTV Food Network Comedy Central MTV Discovery A&E Hallmark and many more—all without the high cost of traditional cable. What sets us apart is our commitment to leveraging cutting-edge technology to enhance the viewing experience. We utilize cloud delivery modern tech stacks machine learning and hand-crafted native app experiences across all major platforms including Roku Fire TV Apple TV Samsung LG Vizio iOS Android and web. Our recommendation systems use advanced algorithms to personalize content discovery helping users find shows they'll love every time they open the app. We're also pioneering next-generation features like multi-screen and multi-user playback experiences allowing households to watch different content simultaneously across devices. Our unlimited cloud DVR means users never have to worry about storage limits or choosing what to record—they can save everything and watch on their own schedule. Beyond the technology Philo is built on a simple belief: great television should be accessible and affordable. We've designed our service to be straightforward and transparent with no hidden fees no complicated bundles and no long-term contracts. Our mission is to deliver rock-solid streaming basics while continuously innovating to create delightful user-centric experiences. With offices in San Francisco Brooklyn and Cambridge Philo brings together talented engineers product designers data scientists and content experts who are passionate about solving complex technical challenges and building products that millions of people love to use. We're a lean collaborative team that values innovation quality and putting our users first in everything we do.

Why Work With Us

We're building innovative streaming technology for millions of users with a talented collaborative team. Tackle complex problems in ML and personalization with meaningful ownership and no corporate bureaucracy. Flexible remote/hybrid work competitive compensation and real work-life balance.

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