Sr Technical Project Manager - Telecommunication

Truelogic is a leading provider of nearshore staff augmentation services located in New York. Our team of 500 tech talents is driving digital disruption from Latin America to the top projects in U.S. companies. Truelogic has been helping companies of all sizes to achieve their digital transformation goals.

Would you like to make innovation happen? Have you ever dreamed of building Products that impact millions of users? Nice! Then we have a seat for you on our team!

What are you going to do?

You will have the opportunity to work in a forward-thinking and growth-oriented environment at a top national mortgage lender with over 4 million lifetime customers offering competitive rates and superior services helping customers to achieve and sustain their aspirations of a home.

Occupy a unique position in the market by leading a high performing scrum team ensuring successful delivery and execution of company commitments and large scale programs/projects. The position is part of the Enterprise IT Project Management Organization and will play a central role in delivering for a company focused on growth.

• Collaborate closely with the product and revenue teams to understand project requirements and goals.

• Implement digital integrations within AP's content management system (CMS) to support B2C efforts.

• Ensure all digital integrations are ADA compliant to meet accessibility standards.

• Monitor the performance of digital integrations and conduct testing to identify and resolve any issues.

• Troubleshoot technical problems that arise during the implementation or operation of digital integrations.

• Provide regular updates to stakeholders on the progress of digital integration projects.

• Work proactively to identify opportunities for improvement and optimization in AP's digital infrastructure.

• Maintain documentation for all digital integration processes and configurations.

• Stay updated on industry trends and best practices related to digital integration and ADA compliance.

What will help you succeed

• Minimum of 5 years of professional experience in the role.

• Strong understanding of traditional and agile project management methodologies such as SCRUM Kanban Lean etc. as well as hybrid management approaches.

• Excellent communication and negotiation skills to collaborate effectively with the team manage project stakeholders and interact with clients.

• Ability to comprehend high-level requirements and articulate them to developers using acceptance criteria use cases and objective descriptions.

• Outstanding ability to collaborate with business product and technical teams on project tasks.

• Experience in identifying and reporting risks developing action plans and implementing mitigation strategies.

• Proficiency in using tools essential for the role including but not limited to Jira Asana Trello Excel Notion Confluence etc.

• Familiarity with Google Analytics Google Tag Manager and similar data tools for tracking usage metrics.

• Experience working with CMS-based products including understanding the differences between CMS-based and non-CMS-based solutions. Familiarity with CMS platforms such as WordPress Drupal SiteCore Sitefinity Kentico Django etc.

• Experience working on both fixed price/fixed timeline projects and time & material projects.