Job Description
Chicago IL USA
In-Office
62K-91K Annually
Senior level
Fintech
Inspira Financial's innovative financial wellness solutions help people plan save and invest.
The Role
Lead UX content design and user research to simplify complex workflows. Create clear accessible content across web and mobile conduct usability testing and research synthesis advocate for inclusive design collaborate with Product Design and Engineering and contribute scalable content patterns and standards to the design system.
Summary Generated by Built In
Join Us!
Take the next step in your journey at Inspira Financial. Guided by our mission to enable better health and greater wealth we help businesses and individuals thrive today tomorrow and into retirement by strengthening and simplifying the health and wealth journey.
Our values shape how we show up every day. We Lead with Heart by acting with compassion empathy and doing what's right; Cultivate Trust through integrity transparency and accountability; Aim Higher by never settling for what's expected and continually raising the standard; and Win Together by collaborating inclusively to achieve the best outcomes.
Join us on our journey as we work together to take on the complex and the everyday--turning collective effort into life-changing impact that enriches lives and helps build a better future. Learn more at inspirafinancial.com.
We believe in finding the best talent! While some roles are based at one of our office locations remote roles can sit in any of the following states: AL AZ FL GA IA IL IN MI MN MO NC NE PA SC TN TX UT VA and WV. Remote status and role locations are subject to change. Relocation is not provided.
Employees within a 90-minute radius of our Oak Brook IL headquarters are required to adhere to the company in-office work guidelines of 4 days per month minimum from 10 am to 2 pm (1 of the 4 days must be a Monday or Friday). This requirement does not apply to support specialist positions.
Don't meet every single requirement? That's okay. At Inspira Financial we know growth comes from people who are willing to learn challenge themselves and aim higher. We value individuals who lead with heart cultivate trust and collaborate to win together. If you're energized by meaningful work continuous development and being part of a team that turns collective effort into real impact Inspira Financial could be the right next step in your journey. We look forward to receiving your application.
Inspira Financial provides health wealth retirement and benefits solutions that strengthen and simplify the health and wealth journey. With more than 7 million clients representing over $62 billion in assets Inspira works with thousands of employers plan sponsors recordkeepers TPAs and other institutional partners -- helping the people they care about plan save and invest for a brighter future. Inspira relentlessly pursues better outcomes for all with our automatic rollover services health savings accounts emergency savings funds custody services and more. Learn more at inspirafinancial.com .
We have been recognized for our remarkable growth on lists such as Crain's Fast 50 and Inc. 5000 and for our outstanding workplace culture and benefits with Built In's 2025 Best Places to Work and Gallagher's 2022 Best-In-Class Employer awards.
Job Summary & Responsibilities
The Sr. UX Content Designer will report to the Sr. Manager Digital Design Health & Benefits in the Health & Benefits Product Design organization. This role is responsible for improving how users understand and interact with complex workflows through effective research content and collaboration. This role will play a key role in shaping clear user-centered experiences across digital products.
In addition to content design this role will support and help drive user research efforts to better understand user needs validate product decisions and identify opportunities for improvement. This individual will work closely with Product Designers Product Managers and Engineers to ensure experiences are intuitive accessible and aligned with user expectations.
Duties & Responsibilities:
Preferred Qualifications
Education & Experience:
Minimum required:
Skills & Abilities:
Compensation & Benefits
$76000-$91000 per year
Take the next step in your journey at Inspira Financial. Guided by our mission to enable better health and greater wealth we help businesses and individuals thrive today tomorrow and into retirement by strengthening and simplifying the health and wealth journey.
Our values shape how we show up every day. We Lead with Heart by acting with compassion empathy and doing what's right; Cultivate Trust through integrity transparency and accountability; Aim Higher by never settling for what's expected and continually raising the standard; and Win Together by collaborating inclusively to achieve the best outcomes.
Join us on our journey as we work together to take on the complex and the everyday--turning collective effort into life-changing impact that enriches lives and helps build a better future. Learn more at inspirafinancial.com.
We believe in finding the best talent! While some roles are based at one of our office locations remote roles can sit in any of the following states: AL AZ FL GA IA IL IN MI MN MO NC NE PA SC TN TX UT VA and WV. Remote status and role locations are subject to change. Relocation is not provided.
Employees within a 90-minute radius of our Oak Brook IL headquarters are required to adhere to the company in-office work guidelines of 4 days per month minimum from 10 am to 2 pm (1 of the 4 days must be a Monday or Friday). This requirement does not apply to support specialist positions.
Don't meet every single requirement? That's okay. At Inspira Financial we know growth comes from people who are willing to learn challenge themselves and aim higher. We value individuals who lead with heart cultivate trust and collaborate to win together. If you're energized by meaningful work continuous development and being part of a team that turns collective effort into real impact Inspira Financial could be the right next step in your journey. We look forward to receiving your application.
Inspira Financial provides health wealth retirement and benefits solutions that strengthen and simplify the health and wealth journey. With more than 7 million clients representing over $62 billion in assets Inspira works with thousands of employers plan sponsors recordkeepers TPAs and other institutional partners -- helping the people they care about plan save and invest for a brighter future. Inspira relentlessly pursues better outcomes for all with our automatic rollover services health savings accounts emergency savings funds custody services and more. Learn more at inspirafinancial.com .
We have been recognized for our remarkable growth on lists such as Crain's Fast 50 and Inc. 5000 and for our outstanding workplace culture and benefits with Built In's 2025 Best Places to Work and Gallagher's 2022 Best-In-Class Employer awards.
Job Summary & Responsibilities
The Sr. UX Content Designer will report to the Sr. Manager Digital Design Health & Benefits in the Health & Benefits Product Design organization. This role is responsible for improving how users understand and interact with complex workflows through effective research content and collaboration. This role will play a key role in shaping clear user-centered experiences across digital products.
In addition to content design this role will support and help drive user research efforts to better understand user needs validate product decisions and identify opportunities for improvement. This individual will work closely with Product Designers Product Managers and Engineers to ensure experiences are intuitive accessible and aligned with user expectations.
Duties & Responsibilities:
- User Research & Insights
- Support and help lead user research activities including usability testing interviews and surveys
- Develop test plans scripts and research materials
- Synthesize findings into clear actionable insights that inform product and design decisions
- Partner with Product and Design to integrate research into the product development lifecycle
- Accessibility & Inclusive Design
- Advocate for and apply accessibility best practices across product experiences
- Ensure content and UX patterns meet accessibility standards and support inclusive user needs
- Partner with Design and Engineering to proactively identify and address accessibility gaps
- Help embed accessibility into design and content processes from the start
- Content Design & UX Writing
- Create clear concise and user-centered content across digital experiences (web mobile responsive)
- Write for key user journeys such as onboarding account setup decision-making flows error states and contextual help
- Apply and evolve voice tone and accessibility standards
- Ensure content supports user comprehension confidence and task completion
- Discovery & Collaboration
- Contribute to discovery efforts through workshops journey mapping and applying user-centered design practices
- Collaborate cross-functionally with Product Design Engineering and stakeholders
- Advocate for user needs and clarity throughout the product lifecycle
- Design Contribution
- Contribute to scalable content patterns within the design system
- Help define and document standards for clarity usability and accessibility across components and user flows
- Assist in expanding the content system by establishing best practices for UI text error states and other reusable patterns
- Support consistency and alignment across products and teams
Preferred Qualifications
Education & Experience:
Minimum required:
- 4-7 years of experience in UX research UX writing content design UX Design or related roles required
- Bachelor's degree in Communications Human-Centered Design Psychology Cognitive Science Journalism or equivalent combination of education experience and training required
- Experience supporting or conducting user research and applying insights to product decisions
- Experience writing content for digital products across web and/or mobile platforms
Skills & Abilities:
- Strong ability to translate complex concepts into clear user-friendly language
- Experience with usability testing and research synthesis
- Understanding of accessibility standards and inclusive design principles
- Familiarity with research and analytics tools (e.g. FullStory survey tools usability platforms)
- Strong collaboration and communication skills.
- Proven ability to present clearly and confidently to diverse audiences across all levels of the organization
- Ability to manage multiple priorities in a fast-paced environment
Compensation & Benefits
$76000-$91000 per year
Skills Required
- 4-7 years of experience in UX research UX writing content design UX Design or related roles
- Bachelor's degree in Communications Human-Centered Design Psychology Cognitive Science Journalism or equivalent experience
- Experience supporting or conducting user research and applying insights to product decisions
- Experience writing content for digital products across web and/or mobile platforms
- Experience with usability testing and research synthesis
- Understanding of accessibility standards and inclusive design principles
- Familiarity with research and analytics tools (e.g. FullStory survey tools usability platforms)
- Strong ability to translate complex concepts into clear user-friendly language
- Strong collaboration and communication skills including presenting to diverse audiences
- Ability to manage multiple priorities in a fast-paced environment
What the Team is Saying
Inspira Financial Compensation & Benefits Highlights
- Retirement Support—A 401(k) with company match and a defined vesting schedule is emphasized alongside tax‑advantaged options like HSAs/FSAs. These elements support long‑term savings and retirement readiness.
- Leave & Time Off Breadth—Substantial PTO 10 paid holidays and volunteer time off are provided. Paid parental leave is included within the time‑off portfolio.
- Wellbeing & Lifestyle Benefits—Offerings include a meditation/well‑being app pet insurance student‑loan contributions and commuter or lifestyle accounts. This mix broadens benefits utility beyond core insurance.
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The Company
HQ: Oak Brook IL
1805 Employees
Year Founded: 2000
What We Do
Inspira Financial provides health wealth retirement and benefits solutions that strengthen and simplify the health and wealth journey. With more than 7 million clients representing over $62 billion in assets Inspira works with thousands of employers plan sponsors recordkeepers TPAs and other institutional partners — helping the people they care about plan save and invest for a brighter future. Inspira relentlessly pursues better outcomes for all with our automatic rollover services health savings accounts emergency savings funds custody services and more. Learn more at inspirafinancial.com.
Why Work With Us
Inspira Financial is a leading financial services company offering specialized financial wellness solutions to employers institutions advisors and individuals.
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Inspira Financial Offices
Remote Workspace
Employees work remotely.
Typical time on-site: None
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Date Posted
07/02/2026
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