Sr. Account Executive K-12 Streaming - Hybrid

Position Summary

This position is responsible for increasing market share within the K-12 Streaming client base. The Account Executive's primary responsibility is the establishment of new client accounts and the sale of new products and services. Key responsibilities include: developing and nurturing customerrelationships,identifying new market opportunities, planning and organizing sales efforts with respect to their assigned market territory and achieving pre-determined sales goals and objectives.

Other responsibilities include providing oversight for existing client accounts - ensuring quick response and follow up to client requests, achieving continued financial growth of existing accounts and the delivery of outstanding client service via effective communications with other departments and teams within Swank Motion Pictures.

This position requires significant telephone dialogue and in-depth understanding of the nature of the K-12 education environment, specifically in the areas of Instructional Technology and Academic Affairs, familiarization with the Motion Pictures business and an appreciation for the content of films suitable for the viewing audience.

Responsibilities

Overall

• Attracting new business
• Maximizing Motion Pictures' revenue
• Negotiating directly with customers to ensure that motion picture business is not lost due to pricing or other extenuating circumstances within approved boundaries and guidelines
• Acting within company policies and guidelines of conduct and performance of role

Sales

• Participating in the establishment of sales goals
• Writing contracts for new business
• Keeping up-to-date records of activities
• Participating in team meetings to develop sales, marketing & service strategies

• Achieving predetermined goals and objectives
• Designing and delivering presentations (within approved processes and guidelines), aimed at acquiring client business

• Developing sales leads with potential clients
• Ensuring on-going revenue growth of the K-12 Streaming/Motion Pictures business
• Establishing sales profiles and final contracts for new clients
• Actively researching academic organizations to develop new prospect lists
• Demonstrating initiative and creativity in capturing business

• Utilizing the skills and knowledge necessary to solicit and capture new business
• Minimizing service challenges through proactive communications with clients
• Staying up to date on current trends in our marketplace
• Attending conferences to generate new sales
• Organizing conference meetings & presentations with clients and prospects
• Training and developing new team members regarding the complete sales process

Customer Interaction

• Establishing client relationships and open channels for communication
• Returning phone calls & emails in a timely manner
• Visiting colleges and universities
• Educating/assisting new clients & prospects in the utilization of K-12 Streaming
• Developing and maintaining long-term relationships with customers

Operational Interface

The AE works closely with the Account Managers in consulting with clients on the renewals, service issues, programming and client concerns.

Requirements

Professional Requirements

• Having direct experience with sales and customer service responsibilities

• Having proven experience in developing positive customer relationships and seeking ways to increase customer satisfaction and loyalty
• Demonstrating success at sales
• Possessing excellent organizational skills and the ability to manage multiple tasks in a high-volume environment
• Researching customer organizations through a variety of resources
• Proactively listening to, clarifying and following up on customers' needs
• Understanding the market and demonstrating an ability to overcome objections
• Knowing the competition and leveraging Swank's strengths in capturing business
• Demonstrating a service orientation in meeting customers' needs
• Understanding customers' needs and matching them to services and products
• Encouraging the ongoing development and education of individuals within the Digital Campus Team
• Exhibiting well-developed communication skills (concise, clear, sincere, persuasive)
• Being a good listener and showing an interest in what others have to say
• Demonstrating initiative and creativity in capturing new business

• Demonstrating flexibility in working with other Swank departments in order to achieve desired business outcomes

Educational Requirements

Bachelor's degree and 5-7 years sales experience preferred

Professional Requirements

Travel for conferences is required up to 40%

Organizational Relationships

This position reports to the Sales Manager. Interfaces with customers as a representative of Swank Motion Pictures. Interfaces with other Motion Pictures departments and personnel as needed.

Benefits

We are pleased to offer:

• Comprehensive compensation and healthcare packages, including medical, dental, vision, and life insurance products
• 401(K) plan with employer match
• This position qualifies for a hybrid work schedule
• Competitive paid time off: vacation, personal time, holidays and winter break
• Company sponsored volunteer & community outreach opportunities
• Organizational growth potential through our company sponsored online learning platform

EOE, including disability/vets.