Sr. Analyst, Data Science

Title: Sr. Analyst, Data Science - P3
Location:  Remote Mexico
Reports To: Managing Director, Data Science

J.D. Power is a global leader in consumer insights, advisory services and data and analytics. A pioneer in the use of big data, artificial intelligence (AI) and algorithmic modeling capabilities to understand consumer behavior, J.D. Power has been delivering incisive industry intelligence on customer interactions with brands and products for more than 50 years. The world's leading businesses across major industries rely on J.D. Power to guide their customer-facing strategies.  

The Role:  

As an Analyst in Data Science, you will analyze and interpret the results of survey research studies that measure customer satisfaction, and provide technical programming expertise working with Python, R, SAS, Excel, and other automation tools. Your job is to work closely with other researchers and scientists in the execution of programs to run advanced statistical modeling, data mining and analysis on survey and non-survey data.  

The Impact You Will Have in This Role: 

You will support syndicated studies that address industry-level consumer needs and serve as customer satisfaction benchmarks in a variety of industries such as Automotive, Financial Services, Insurance, Energy, and Telecom. The outcome of your work will be used by clients to help them understand what is important to consumers, how their brand performs relative to their competition, what their brand needs to do to improve and the financial benefit of making these improvements.

 What You'll Be Doing in This Role: 

• Organized, detail oriented, and analytical thinker with experience in data modeling/mining, analysis, and reporting.
• Able to leverage broad scope of knowledge including business rules and methodologies when performing basic and advanced analyses on datasets
• Creates and maintains scripts/codes to clean and manipulate data, develop models, accurately calibrate model parameters, validate model performance, and create analytical outputs
• Able to take ownership of projects and work with other individuals and teams to ensure project accuracy and timeliness of information to clients
• Work with data science leads and other department leads in new product development
• Work in collaboration with other team members to develop, test, interpret, and present research on new and innovative approaches, methods, or techniques that can be applied to the advancement of our business
• Knowledge of and ability to work in a cloud computing environment is a plus
• Knowledge of survey design and sampling methodology is a plus

Qualifications of this Role: 

• Python (required), SQL, R, SAS, SPSS
• Masters with 2+ years of work experience or Ph.D. in Data Science, Statistics, Math, Computer Science, Engineering, Economics or related fields
• 4+ years of an advanced understanding of statistics and/or machine learning methods
• Must be able to work effectively and collaboratively in a team oriented, global, and multi-cultural environment.
• Fluent in English (read, write and speak)

 The Hiring Manager says: 

I’m looking for someone who can work as part of a broader engagement team and can use our data to help companies understand what drives customer satisfaction for their industry.  This individual also has to work independently to analyze data using analytic packages (Python, SQL, SAS).  If you’re right for this role, you are a self-starter who is able to develop creative solutions to problems, not be afraid to ask questions as you learn our company’s culture and do it all with enthusiasm.

The Way We Work: 

• Leader Led
• Remote First
• Foster Flexibility
• Reward Performance
• Time Off Matters

Company Mission  

J.D. Power is clear about what we do to ensure our success into the future. We unite industry leading data and insights with world-class technology to solve our clients’ toughest challenges.   

Our Values  

At J.D. Power, we strive to be Truth Finders, Change Makers and Team Driven - the distinct behaviors that, together, define our unique culture.  

Truth Finders - At J.D. Power, we are proud of the unbiased data and findings we provide. As individuals, each and every member of our team is dedicated to living this same objectivity and embodying the highest ethical and professional standards – the only ‘favorite’ we have is the truth.  

Change Makers - At J.D. Power, we never stand still. We constantly seek better ways – innovating and evolving in everything we do to support our colleagues and our clients alike – and all in service of delivering data and insights that drive meaningful business impact.  

Team Driven - At J.D. Power, we are one team and we are activated. Regardless of individual role, every member of our team is dedicated to supporting their immediate colleagues and our broader J.D. Power family to deliver on our collective purpose and make us greater than the sum of our parts. At J.D. Power, these values are more than words. 

J.D. Power is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability. 

Should you require accommodations during the recruitment and selection process, please reach out to [email protected]. 

To all recruitment agencies: J.D. Power does not accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes.  

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