Sr. Associate, Growth Operations

Position Description

As a Sr. Associate of Growth Operations, you will play a critical role in enabling Eleanor to achieve aggressive growth goals by supporting complex, cross-functional market implementations and growth initiatives. You will wear many hats and assume major responsibilities related to developing, executing, and improving Eleanor’s implementation playbook as we enter new markets and optimize growth strategies and tactics, including acquisition and disposition of real-estate physical footprints.  You will partner closely with our Clinical, People, Marketing, Product, and other internal teams and external partners. This role will report to Eleanor Health’s VP of Operational Excellence and Special Projects. 

Specifically you will:

• Conduct local market research and stakeholder analysis to support market entry and growth
• Collaborate with diverse internal teams and external partners to plan and execute new market implementations, ensuring all components are in place to support successful market launches
• Take on additional strategic projects in line with Eleanor’s priorities and goals
• Own acquisition and disposition of our real-estate footprint across all markets
• Own and improve key components of Eleanor’s implementation playbook, developing new processes and workflows to address opportunity areas and continuously monitoring performance
• Own implementation of population health and value-based contracts to ensure operational success of contract terms
• Design growth experiments and measure and analyze outcomes to determine effectiveness 
• Create presentation materials to document strategic decisions and approaches

You’ll be a good fit if you:

• Bachelor's degree in business, healthcare management, or another related field
• 3+ years of experience in healthcare management consulting or similar large-scale initiatives management experience
• 2+ years of Project Management experience utilizing agile frameworks
• Think strategically and bring a data-driven, analytical approach to solving problems 
• Have planned and executed strategic initiatives successfully
• Enjoy doing whatever it takes to execute complex, cross-functional projects
• Are very detail oriented and adopt a process-oriented mindset
• Excel at building relationships and collaborating with colleagues across diverse teams
• Thrive in fast-paced work environments as an independent contributor
• Have exceptional written and verbal communication skills
• Are currently authorized to work for any US employer

Compensation & Benefits

The total target compensation range for this position is $100,000.00 - $125,000.00. The actual compensation offered depends on a variety of factors, which may include, as applicable, the applicant’s qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job. Individuals employed in this position may also be eligible to earn bonuses.

Eleanor Health offers a generous benefits package to full-time employees, which includes

• Flexible PTO policy and a remote work environment- unplug, relax, and recharge! 
• 9 observed company holidays + 3 floating holidays- We encourage you to use the additional 3 floating holidays to accommodate personal beliefs/practices
• Wellness Days - In lieu of “Sick Time” which typically applies only when you are ill, we encourage you to proactively manage your overall wellbeing, both physical and mental, as well as the wellbeing of those who play important roles in your life.
• Fully covered medical and dental insurance plan, with affordable vision coverage.- We are a health first company, and we strive to make our plans affordable and accessible 
• 401(k) plan with 3% match. We are excited to be able to support the long-term financial well-being of our team in a way that reinforces Eleanor’s commitment to equity.
• Short-term disability- We understand that things happen, we want you to feel comfortable to take the time to get better.
• Family Medical Leave- Eleanor Health’s Paid Family & Medical Leave (“PFML”) is designed to provide flexibility and financial peace of mind for approved family and medical reasons such as the birth, adoption, or fostering of a child, and for serious health conditions that they or a family member/significant other might be facing.
• Wellness Perks & Benefits- Mental Health is important to us and we want our employees to have the accessibility they deserve to talk things through, zen with a mindfulness app, or seek assistance from health advocates
• Mindfulness App Reimbursement
• 1 year subscription to TalkSpace
• Paid Membership to Health Advocate, One Medical, and Teladoc

About Eleanor Health

Eleanor Health is rethinking addiction by fully treating it as a chronic condition and building an integrated solution that expands access to effective, whole-person treatment to drive sustained recovery. Our goal is to improve upon earlier generations of opioid and substance use disorder treatment to create more accessible clinic- and community-based care that is integrated with the rest of a patient's life and care journey, and delivers superior outcomes for patients (we call them community members), their loved ones and communities, the healthcare system, and society.

Eleanor Health and its associated health care providers deliver best-in-class substance use disorder care utilizing Medication-Assisted Therapy (MAT), behavioral health therapy, care management, and social support and wrap services. As a multi-site, outpatient treatment organization, Eleanor delivers accessible, evidence-based, and clinically excellent care, supported by innovative technology.

A fast growing startup, Eleanor Health launched in September 2019 and already has a half-dozen clinics in North Carolina and New Jersey and is poised to continue our rapid expansion into Massachusetts and other states in the coming months.

If you are passionate about building a great business that makes a difference, we seek highly skilled, motivated and compassionate individuals who take responsibility and adapt quickly to change to join our deeply committed and collaborative team.