Sr. Business Applications Analyst – Salesforce Administrator

Fluidra is seeking a Sr. Business Applications Analyst – Salesforce Administrator to join our team at our North American Headquarters in Carlsbad, CA.

WHAT WE OFFER 

An exciting opportunity to dive in and begin your career with a company that offers a competitive total rewards package that includes: 

• Alternate work week schedule (EVERY OTHER FRIDAY OFF!)
• Flexible vacation
• Hybrid work environment
• 11 paid Holidays
• Full range of health benefits including medical, dental & vision, short & long-term disability
• 401(K) matching (100% of first 3% contributed, 50% of the next 2%)
• Health and wellness programs / gym reimbursement
• Educational assistance up to $7,000 per year
• On-site self-service café / free gourmet coffee stations
• Company sponsored FUN events!
• On-site gym, ping-pong, foosball, outdoor bocce ball court, BBQ & firepit
• Generous product discounts

WHAT YOU WILL CONTRIBUTE 

The Senior Salesforce Administrator / Analyst will play a vital role in North America’s Salesforce.com deployment. We are looking for someone with a deep understanding of the Salesforce platform who can understand business requirements and translate them into technical solutions that deliver business value. This person should be a proactive self-driven individual that can continually improve and enhance the platform.

If you love developing solutions that improve sales effectiveness, passionate about simplifying the user experience, innovating, and seeking business process improvements with the use of Salesforce.com than this job is for you! Fluidra, is global leader in the manufacturing of the perfect backyard experience in the creation of pool equipment, pool cleaners, automation, robotics, and other products that support the pool industry and we want you apart of our team!

•  Act as the North America SME (subject matter expert) on Salesforce.com.
• Be a part of a core cross-functional team responsible for designing, building, and maintaining the Salesforce platform and related technologies supporting the sales, service, marketing, and other internal teams.
• Evaluate systems capability to meet business needs, identify modifications in integrations, flows, reports, automated features, and reports to meet changing user requirements.
• Always maintain a ‘how can I improve this’ perspective. Find ways in which the business can maximize salesforce into simplification and monetization means. Identify opportunities, analyze its potential impact, and offer recommendations.
• Work directly with Sales Operations, IT, Marketing, and Data Analytics teams.
• Work with non-technical business users and translate requirements into technical solutions.
• Identify opportunities to automate and optimize the Salesforce technology stack.
• Document and implement improved processes, leveraging automation whenever possible.
• Deep knowledge of Tableau CRM to design, build, support, and troubleshoot dashboards, datasets, dataflows including the implementation of enterprise level security.
• Analytical mindset to produce professional Tableau CRM dashboards that communicate business insights and critical KPIs; independently and in collaboration with our Data Analytics Teams.
• Responsible for automation tools such as process builder, flows and validation rules.
• Responsible for various integration touchpoints, monitor scheduled data migrations from external systems, clear error logs, and ensure accurate data flows into salesforce.
• Implement data QA standards and data management practices, including data validation, mass export/import, duplication and record merging, reports, and dashboard development.
• Maintain security data backups and run routine health checks and make necessary updates
• Responsible for day-to-day hands-on configuration of all new and existing Salesforce.com features including user management, roles / profiles, permission sets, custom objects, new page layouts, custom fields, formula fields, validations, workflow rules, email templates, flows, customer sorting and managed packages, etc.
• Work closely with external Salesforce vendors.

WHAT WE SEEK

• 7+ years of Salesforce.com Experience
• Deep working knowledge of Sales Cloud
• Deep working knowledge of Tableau CRM (formally Einstein Analytics)
• Experience with Marketing Cloud preferred.
• Experience in Marketing Automation deployment preferred
• Strong working experience in data integrations
• Advanced critical thinking skills
• Strong analytical skills
• Experience in Apex Code preferred
• Ability to clearly communication complex concepts simply.

Education:  

• BA/BS Degree in related field

WHY WORK FOR FLUIDRA? 

We’re an industry‐leading, global company with a legacy of innovation. Offering an extensive array of quality‐designed pool and spa equipment, our portfolio includes some of the most trusted brands in the business: Polaris®, Jandy®, CMP, S.R. Smith, and Zodiac®. We also sell products under the Cover‐Pools®, iAquaLink®, Grand Effects® , Dell® and Nature2® names.

Recognized as the foremost provider of reliable and visionary pool equipment, our reach extends worldwide across both the residential and commercial pool and wellness markets. We now have over 7,000 employees, a presence in over 45 countries and the combined resources to accelerate innovation in critical areas like energy-efficiency, robotics and the Internet of Things.

Our focus is on creating the perfect pool and wellness experience responsibly. We take our mission to heart, and our employees embody these guiding principles in everything we do: passion for success, honesty & trust, customer collaboration, teamwork and inclusion, learn and adapt, excellence and innovation.

Don't know if you meet every single requirement listed? At Fluidra, we thrive on building a diverse and inclusive workspace, so if you are excited about this role and your past experience doesn't align perfectly, we encourage you to apply anyways! While your experience may not effectively meet the requirements for this role, there may be another role in the organization that does better align with your experience and background. Fluidra is proud to be an equal opportunity employer. Fluidra recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, sex, disability, age or veteran status.
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