Sr. Compliance Specialist - Privacy

We’re looking for a self-driven critical thinker to join our Privacy Operations team. This role will be part of our growing Trust & Safety Legal Operations function and will work directly with Pinners to implement compliance outcomes and drive improvements to Privacy Operations workflows. In addition you’ll build data driven recommendations to improve our operational processes and policies while working closely within the Privacy Operations team and with cross-functional partners to support organizational and company goals.

What you’ll do:

• Partner with cross-functional teams to operationalize new regulations within the Privacy Ops team remit

• Own the response and resolution of high priority escalations and incidents

• Identify inefficiencies and opportunities to improve privacy operations and scaled process

• Develop a deep understanding of Privacy Ops workflows and drive improvements to tooling and process while enabling scale

What we’re looking for:

• Previous experience working in privacy or closely related regulatory operations

• Willingness to learn multiple sets of policies/processes and quickly adapt to changes

• Takes ownership and accountability of Pinners’ experience process improvement and issue resolution

• Strong critical thinking skills with the ability to react with urgency to internal escalations

• Experience working in a highly cross-functional environment

• Strong written and verbal communication skills

• Ability to thrive in a fast paced dynamic environment

• Experience interacting with  Zendesk or internally built support or content moderation tooling is a plus

Relocation Statement:

• This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.

In-Office Requirement Statement:

• We let the type of work you do guide the collaboration style. That means we're not always working in an office but we continue to gather for key moments of collaboration and connection.

• This role will need to be in the office for in-person collaboration 1 time per quarter and therefore can be situated anywhere in the country.

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