SR. CUSTOMER SALES OPERATIONS SPECIALIST

Our vision is to transform how the world uses information to enrich life for all.

Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.

JR62793 SR. CUSTOMER SALES OPERATIONS SPECIALIST

Responsibilities and Tasks
Key Responsibilities:

• Sox compliant order entry and management of orders.
• Day to day management of customer’s accounts ensuring that a professional, collaborative and engaged relationship is developed and maintained.
• Ensure proactive steps are taken to optimize sales plans, maintain target inventory and meet other metric goals.
• Proactive monitoring/analyzing of reports to identify gaps between supply and demand.
• Collaborate closely with internal partners for operational efficiency.
• Focal point for customer related operational issues/escalations and the contact for the customer into supply chain
• Identify and strive for continuous improvement including the establishment of global best practices for customer support.
• Remain knowledgeable about all organizations products and services to support sales efforts, as well as Customer’s products and market to better serve customer’s needs and to represent Customer at Micron.
• Execute the Customer Supply Commitment process/response to forecast.
• CSP Alignment to Sales Plan – work with Sales to receive Bookings to CSP as well as perform CSP increases/remix needs.
• Calling out supply risk/opportunities in Estimated Closing file and Qtr End Meetings.
• Hub and/or vHub Management.
• Obtain #1 supplier ranking in supply and delivery categories.
• Initiate, build and sustain effective relationships and communication with internal and external stakeholders.
• Identify, participate, and drive system and process improvements in Customer’s Operations Processes.
• Understand customer expectations and drive internal teams to provide optimal solution.

About Micron Technology, Inc.

We are an industry leader in innovative memory and storage solutions transforming how the world uses information to enrich life for all. With a relentless focus on our customers, technology leadership, and manufacturing and operational excellence, Micron delivers a rich portfolio of high-performance DRAM, NAND, and NOR memory and storage products through our Micron® and Crucial® brands. Every day, the innovations that our people create fuel the data economy, enabling advances in artificial intelligence and 5G applications that unleash opportunities — from the data center to the intelligent edge and across the client and mobile user experience.
To learn more, please visit micron.com/careers
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
To request assistance with the application process and/or for reasonable accommodations, please contact [email protected]

Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards.

Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron.