Sr. Customer Support Engineer

As a hands on Technical Lead, you will report to our Manager of Data Ingestion to lead our Clinical Integrations platform development. The Clinical Integrations team is responsible for ensuring all of the products and services that 1upHealth offers run on the latest set of clinical data being captured at healthcare provider systems. We are looking for someone who enjoys taking ownership of new products and services, and the continuous improvement of our existing offerings. You will empower others throughout the organization to build great products for our customers.

You will:

• Help create software that improves healthcare across the country
• Drive the technical vision for the Clinical Integrations team
• Develop and deliver functionality that meets technical and product requirements
• Create standard integrations with third-party vendors
• Lead the development of our APIs and services to scale our platform
• Collaborate with members across the organization to improve our products and services
• Advocate for engineering best practices throughout the organization
• Mentor engineers

We are looking for people who have:

• 5+ years of experience in a backend/fullstack software engineering role
• 3+ years of experience in NodeJS with TypeScript
• 2+ years of experience leading a team of engineers
• Experience architecting complex technical solutions
• Knowledge of modern Cloud Infrastructure (we use AWS)
• Proficiency in both relational and non-relational databases
• Experience securely building and consuming RESTful APIs
• Experience with Agile development methodologies

You may also have:

• Knowledge of Healthcare data standards and communication (FHIR, HL7v2)
• Experience working with Electronic Health Record vendors
• Modern front end development knowledge (React and Tailwind preferred)
• Experience using event-driven systems (Kafka, RabbitMQ, etc)
• Prior experience with Apache Nifi
• Understanding of CI/CD pipelines
• Terraform experience