Sr. Director, Business and Strategy Consulting

Our Company

Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

The Opportunity

The Sr. Director, Business and Strategy Consulting is a member of the Americas Professional Services leadership team, responsible for business and strategic service offerings and delivery in the Americas. Focused on defining and delivering outstanding consulting services to help customers codify and scale digital marketing strategies, unlocking value from their investment in Adobe solutions! Leading an outstanding strategy organization of experienced managers and consultants who deliver excellence through assessments, workshops, value definition, benchmarking, and use case execution in tandem with technical implementations. Ensuring project success and customer satisfaction, contributing to client success through direct engagement and relationships as well as broad practice oversight. Scaling standard methodologies to help Adobe customers innovate to meet constantly evolving customer expectations. By delivering value and impact through business and strategy consulting engagements, this person will meet strategic metrics including revenue, margin, and utilization.

In addition to leading the Strategic practice in the Americas, this leader will have global responsibility for Adobe methodologies in these practice areas. Orchestrating the thought leadership, methodology, and enablement priorities of the global Business and Strategy practices, and execution against these priorities will be accomplished through close collaboration and partnership with international counterparts.

What You'll Do
• Lead all aspects of delivery of consulting engagements focused on client value realization, user adoption, and successful execution of multi-solution use cases
• Lead standard methodologies, using global expert practitioners for knowledge and scale
• Lead the delivery model, methodology, and templates to ensure client satisfaction and success while achieving Adobe's business goals
• Collaborate with Product teams to facilitate knowledge exchange. Provide critical input on solution strategy and roadmap, identifying how new technology capabilities translate into people, process, and organizational maturity
• Lead and professionally develop senior people managers and individual contributors responsible for delivery of best-in-class consulting services
• Advise senior customers on major digital initiatives, cultivating strong executive relationships to ensure overall client satisfaction
• Create an offerings' portfolio that will drive customer business value. Collaborate with Sales colleagues to position Adobe Consulting for successful delivery
• Lead team performance to meet and exceed targets and critical metrics
• As a senior leader, develop and drive central initiatives across multi-solution cross-functional teams
• Lead and inspire team with positivity and optimism, creating a culture of high expectations and achievement

What You'll Need to Succeed

• Minimum of 10 years' experience leading sophisticated digital strategy engagements at enterprise scale
• Experience leading successful digital organizations related to customer marketing and/or advertising. Along with an understanding of the technologies and tactics needed for execution
• In-depth practitioner experience and knowledge of strategy consulting, management consulting, and/or functional business consulting
• Experience aligning product feature/functionality to client needs in the market, and tailoring services and results to meet those needs
• Knowledge of the relevant positioning of Adobe's integrated Digital Experience solution stack in the context of large scale digital business transformation
• Executive leadership skills to develop, influence and empower a diverse and international team to deliver results
• Demonstrated success leading by influence across a matrixed organization. Driving consensus around shared priorities while leading teams in successful execution
• Ambitious, entrepreneurial approach to finding new growth levers for the business, with agility in applying those levers to optimize business performance. Meet or exceed goals including revenue and margin targets
• Outstanding executive presence and presentation skills. Ability to inspire and engage both business and technical audiences
• Confidence to lead, collaborate, triage and make decisions in a fast paced, dynamic environment
• Strong client service orientation. Demonstrated ability to build effective working relationships with client team members resulting in high client satisfaction
• Excellent analytical and problem-solving skills
• Exceptional written and verbal communication skills, with meticulous attention to detail
• Ability to travel up to 30%

At Adobe, you will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists. You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely.

If you're looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer.

Adobe is an equal opportunity employer. We welcome and encourage diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.