Sr. Director, Digital Partnerships

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Visa’s Digital Partnerships organization is responsible for managing Visa’s overall innovation agenda and initiatives and the management of strategic partnerships with critical non-financial institutions.

The Senior Director will work with Digital Commerce, Payment Enablers and Fintech (new age payment technology providers, payment facilitators, gateways, accounting software & billers). These partners have enabled the capability of small business, merchants and developers to help conduct digital commerce seamlessly and offer payment capabilities on par with those of sophisticated merchants.

The Senior Director, is responsible for identifying and implementing partnership opportunities for a large and complex partnerships. The role requires an experienced sales and Account Management professional who can identify potential deals, develop the tactics and manage the teams needed to bring them to fruition. The Digital Partnerships team works closely with Visa’s Core Product and Digital Solutions as well as other stakeholders such as Processing, Cybersource, Risk, Finance, Marketing, etc. teams to execute partnership agreements and deliverables that are typically highly complex, strategic and cross-functional in nature.

Segment Expertise

• Support the Digital Partnerships and Innovation executive team in developing the overall group strategy, specifically for Digital Commerce and Payment Enablers
• Identify strategic opportunities for Visa capabilities through a strong understanding of the segment and customer's business needs, leveraging Visa solutions across all product platforms.
• Continuously review market landscape, identifying developing partnership or acquisition opportunities that will position Visa as the market leader

Account Management

• Develop and execute customized account strategy, objectives and plans to increase revenue and market share for select strategic partner accounts
• Lead the account and relationship management and sales plan for these accounts, ensuring that the client’s business objectives are met
• Working with the innovation team: recommend, develop, and implement new and creative approaches to grow client’s business
• Align the cross-functional teams on key proposals including representation from Marketing, Product, Operations, Market Research and Technology.
• Lead the development, negotiation and signing of proposals by working with various internal stakeholders and relationships with strategic partner executives

Execution

• Work with cross functional teams to ensure partner implementations are on track and delivering against plan
• Take the lead in solving the problems that arise during the execution of programs with partners
• Proactively identify and solve complex problems that impact the management, relationship and direction of the business

Communication

• Report to and interact with senior management and executives to indicate the status of the partnership progress
• Foster in-depth and productive relationships at all levels with the client and the Visa organization
• Proactively educate the Visa organization on market developments and partner opportunities

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

Basic Qualifications

• 12 or more years of work experience with a Bachelor’s Degree or at least 10 years of work experience with an Advanced degree (e.g. Masters/MBA /JD/MD), or a minimum of 5 years of work experience with a PhD

Preferred Qualifications

• 15 or more years of experience with a Bachelor’s Degree or 12 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, or MD), PhD with 9+ years of experience
• Corporate strategy, financial services or payments industry experience preferred
• Demonstrated track record of planning, managing and closing a complex, competitive sales effort and managing deals from negotiation, to closing and through delivery
• Proven record of implementing strategic initiatives, policies and operational decisions
• Strategic thinking and thought leadership
• Teamwork, interpersonal & relationship-building skills, and ability to lead by influence and example
• Proven ability to partner, communicate and manage/navigate through multiple disciplines and organizational groups
• Experience managing up, building Executive Level communications and delivering presentations
• Ability to work within a complex and often ambiguous environment, and to influence senior management and other relevant parties
• Executive presence, strong written and oral communication, including large-group presentations
• Global experience (ex. Asia) preferred
• Team oriented, collaborative, diplomatic and flexible

Additional Information

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 15-20% of the time.

Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 192,300.00 to 250,000.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.