Sr. Director, Enterprise Risk Management

Come build the next-gen fintech at Early Warning, network operator of Zelle®, where we're relentlessly focused on empowering prosperity in all its forms.

From fast money movement for over 100 million people who can access Zelle® directly through their banking app to new account opening and beyond - we make a difference in the lives of consumers and businesses every day and enable them to live their best financial lives. And we're only getting started.

With new state-of the-art offices in Scottsdale, AZ (Headquarters) and Chicago, IL - plus a growing presence in San Francisco - we're entering our next big chapter.

People matter to us, so we think our best work is done when we're together, in-person. From informal interactions, to sharing ideas, to mentoring and beyond. We also believe in workplace flexibility and empowering teams to determine the rhythm of work to create an inclusive culture. Through the power of innovative collaboration, we offer hybrid and (when necessary) virtual ("remote") workplace models.

We focus all hiring efforts in a few states and within driving distance of an office location to enable in-person collaboration when and where possible. Priority hiring locations are Scottsdale, AZ, Illinois, NY tri-state metro area (New Jersey, New York and Connecticut) and San Francisco, CA. On exception we will hire in secondary locations such as District of Columbia, Florida, Georgia, Maryland, Nevada, North Carolina, South Carolina, Texas and Virginia. We are not actively recruiting in Colorado, Rhode Island or Washington.

Join us and make your mark on what's next in fintech.

*Applicants must be authorized to work for any employer in the United States. We are unable to sponsor an employment Visa for this position.

Overall Purpose

The Sr. Director of Enterprise Risk Management (ERM) is a critical member of the Enterprise and Operational Risk Management leadership team. As owner of the Company's Enterprise Risk Management Framework and Policy, the Sr. Director ERM is responsible for driving the strategic direction and overall maturity of Early Warning's ERM Program, as well as ensuring that risk management is aligned with the Company's strategic planning and goal-setting processes. A key component of the role will be to work with all business areas across the company, as well as with other second and third-line functions, to support the evolution and delivery of the ERM program and drive a strong risk culture across the organization.

Essential Functions

• Design, develop and recommend risk management strategies, plans and programs; oversee and coordinate implementation
• Lead the management and maturity of the ERM Program, including overall risk governance, policies/standards/procedures, risk identification and assessment methodology, risk taxonomy, risk appetite development, risk education and culture and coordination of materials for various executive and board level risk committees
• Develop and maintain employee education activities designed to promote a strong culture of risk management and provide training on core elements of the risk management framework, including the three lines of defense
• Align ERM program with annual strategic planning process, budgeting and project prioritization
• Conduct enterprise and other risk assessments, as needed to identify and assess significant risks, including working with the analytics team to model risks and understand all impact, worst case scenarios, etc.
• Lead the periodic refresh of the Company's Risk Appetite Statement, including owning and maintaining procedures to manage the Company-wide risk appetite process, driving processes to link risk appetite to strategic planning and engaging business partners on adoption and adherence
• Provide oversight, review/assessment, and guidance of the first-line's risk management programs and report to senior leadership on enterprise risks and program status
• Lead and support the implementation and maturity of a new Integrated Risk Management Platform and drive user adoption across the enterprise
• Lead the ongoing evolution of the enterprise policy governance program and processes
• Working closely with Operational Risk Management and other 1st and 2nd line teams, identify, report, and monitor emerging risks to the company
• Contribute to the reporting of enterprise-level risks and the company's overall risk profile to the company's functional business leaders, executives, and governance committees
• Lead a team of Risk Managers in the performance of efficient, effective, and sound risk management activities to connect objectives, risk appetite, and execution in an integrated manner that helps the Company create, preserve, and realize value.
• Provides effective leadership in developing highly engaged, high-performance teams.
• Support the company's commitment to protect the integrity and confidentiality of systems and data.

Minimum Qualifications

• A minimum of 12 years or more experience in risk management, preferably in a regulated industry
• Minimum of 5+ years of experience in a leadership role with direct reports
• Proven in-depth knowledge of risk management programs, best practices, methodologies and frameworks typically gained through related experience
• Demonstrated experience within a three-lines of defense program
• General knowledge of regulatory requirements specific to the financial services industry
• Excellent oral and written communication skills and ability to influence and guide others at all levels of the organization
• Proven strategic thinker and creative problem solver who also demonstrates strong attention to detail and efficiency
• Ability to navigate ambiguous situations and drive decision-making
• Ability to manage change and learn quickly in a dynamic business environment.
• Strong relationship building skills
• Excellent organizational, analytical and project management skills
• Proficient in Microsoft Excel and PowerPoint.
• Background and drug screen.

Preferred Qualifications

• Advanced degree in a relevant field (e.g., JD, MBA, PhD)
• Knowledge of the payments and/or financial services industries, regulatory trends and competitive environment
• Knowledge and understanding of COSO's Enterprise Risk Management framework
• Experience with Integrated Risk Management Platforms

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow instructions and perform other related duties as assigned by their supervisor.

Physical Requirements

Working conditions consist of a normal office environment. Work is primarily sedentary and requires extensive use of a computer and involves sitting for periods of approximately four hours. Work may require occasional standing, walking, kneeling and reaching. Must be able to lift 10 pounds occasionally and/or negligible amount of force frequently. Requires visual acuity and dexterity to view, prepare, and manipulate documents and office equipment including personal computers. Requires the ability to communicate with internal and/or external customers.

Employee must be able to perform essential functions and physical requirements of position with or without reasonable accommodation

The pay scale for this position in NY/CA in USD per year is:

a minimum of $220,000;

a maximum of $240,000

This pay scale is subject to change and is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on legitimate factors considered at the time of job offer.

Early Warning Services takes into consideration a variety of legitimate factors when determining a competitive salary offer, including, but not limited to, the job scope, market rates and geographic location of a position, candidate's education, experience, training, and specialized skills or certification(s) in relation to the job requirements and compared with internal equity (peers). The business actively supports and reviews wage equity to ensure that pay decisions are not based on gender, race, national origin, or any other protected classes.

Some of the Ways We Prioritize Your Health and Happiness

• Healthcare Coverage - Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.
• 401(k) Retirement Plan - Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility.
• 12 weeks of Paid Parental Leave
• Paid Time Off - Unlimited Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays
• Maven Family Planning - provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.

And SO much more! We continue to enhance our program, so be sure to check our Benefits page here for the latest.

*Unlimited Time Off available to regular, full-time exempt roles only. Our team can share more during the interview process!

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Early Warning Services is an Equal Opportunity employer. All qualified applicants and employees will receive consideration for employment without regard to race, color, religion, religious creed, ethnicity, ancestry, national origin, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, citizenship, ancestry, disability, veteran status, genetic information or any other characteristic protected by law.