Sr. Director, People Operations

Lattice is the leading people success platform that enables leaders to develop engaged and high-performing teams, retain top performers and build a culture that drives business success. By combining continuous performance and goal management, employee engagement surveys, career development plans, compensation management, and real-time analytics in one solution, HR and People teams can turn managers into leaders, employees into high-performers, and companies into the best places to work. 

We’re a team of forward thinking and impactful people team members continuously working to push Lattice forward. Our team culture is rooted in the Lattice value of Ship, Shipmate, Self and we’re excited to find a leader who can add their unique experiences to our growing organization.  

Reporting to our Chief People Officer, Lattice is looking for an experienced Head of People Operations who will partner to drive operational excellence across the employee experience.  Specifically, this role will manage Total Rewards, People Experience, Workplace Experience and support critical pieces of the employee lifecycle including immigration, policy + process execution and internal mobility programs as we scale beyond 750 global employees.  

What You'll be Doing:

• Develop and execute a People Operations strategy that translates business and People Team objectives into clear policies and actionable processes
• Lead a team managing Total Rewards, People Experience and Workplace Experience for a remote-first-hybrid, global, scaling organization of 750+ employees
• Partner closely across the People Team departments including People Partners, Learning + Development, DEIB (Diversity, Equity, Inclusion, Belonging) + Analytics, People Programs and Talent Acquisition to support a world class employee experience  
• Design and own the development, delivery and effectiveness of core global people processes across all touchpoints of the employee journey, including: on-boarding and off-boarding, immigration, PEO vendor management, compliance/policy management, global mobility
• Direct a comprehensive Total Rewards system and partner to build our People Analytics functionality
• Through partnership with internal stakeholders, leverage our systems including being our own best use case for Lattice, HRIS and other HR technology to minimize effort and maximize employee experience
• Use data to guide your decision making, whether it’s time saved automating a process or the ROI of delivering a great experience
• Support organizational change management and other special projects as needed 

 What You Will Bring to the Table:

• 10+ years of HR experience including 5+ years of management experience, preferably in a high growth - international company
• Strong HR functional expertise; experience managing or partnering in all relevant areas of People Operations
• Demonstrated ability to grow and develop high potential talent and build strong, trusting teams at scale
• People process optimization, PEO management, HR analytics, HRIS
• BA/BS degree or relevant experience preferred
• Outstanding interpersonal communication skills both written and verbal
• The ability to communicate effectively to all stakeholders and to build relationships at all levels of the organization
• Strong problem solving and critical thinking skills while exercising sound judgment
• Proven experience handling confidential and sensitive information with the ability to exercise discretion and show good judgment; honesty, integrity, and trust building behaviors in all dealings is essential and required
• Effective project management, time management and organization skills